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31 Posts authored by: yumdarling Administrator

This survey is for MSPs and IT Pros. We would love to gather your thoughts on the decision Microsoft made to end Windows 7 support on the 14th of January, 2020 and how you think it will impact business and security.

 

Complete this survey by the 25th of January to receive 250 THWACK points

 

You ever heard the saying “the future is now?” If you haven’t before, let me be the first to introduce you to it. We’re the front line of preparing you for the future. We’re the little guys in the machine, providing visibility into the cracks and crevices of your IT environment of which you aren’t even aware. We’re the Orion® Platform.

 

Our mission is simple. Create a responsive, intuitive environment to let you—the expert—get a better view under the hood of your own machines.

 

Join us in our quest to secure the future. Start your mission.



JANUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 13, 2020:  Divoom Tivoo Smart Portable LED Speaker

January 20, 2020:  Specdrums Musical Rings w/ Play Pad

January 27, 2020:  Vinyl Record Player

February 3, 2020:  Apple Airpods

Grand Prize:
February 3, 2020:  Sony Soundbar



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on January 6, 2020. Once a question has opened, it will remain open until February 2, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between January 6, 2020 and February 2, 2020 to be entered to win a Bose Noise-Cancelling Headphones w/Alexa Voice Control!

 

 

Shortcut Steps:

 

    1. Go to the SolarWinds Product Upgrade Advisor.

          a. Note: If you're a SolarWinds customer, logging in to the Customer Portal may give you a slightly different experience.

 

    2. Enter information about your current environment by answering questions 1-4.

          a. If you are not a current SolarWinds customer

                    i. For question #2, select No

                  ii. For question #3, select Network Performance Monitor as the product, and 12.3 for the version

                  iii. For question #4, select Network Performance Monitor as the product, and 2019.4 for the version

          b. If you are a current SolarWinds customer

                    i. For question #4, choose the same product you selected in question #3 and select 2019.4 for the version

    3. Check compatibility.

    4. Submit a screenshot of the results.

 

 

 

CHECK COMPATIBILITY  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by January 12, 2020 to be entered to win: Divoom Tivoo Smart Portable LED Speaker
Week 2: Complete questions 6-10 by January 19, 2020 to be entered to win: Specdrums Musical Rings w/ Play Pad
Week 3: Complete questions 11-15 by January 26, 2020 to be entered to win: Vinyl Record Player
Week 4: Complete questions 16-20 by February 2, 2020 to be entered to win: Apple Airpods

Correctly answer all 20 questions by February 2, 2020 and get entered to win the Grand Prize! Sony Soundbar



January Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

January Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

Our Security product team is looking for some thought leadership inspiration and to learn about your day-to-day thoughts and interactions with cybersecurity!

 

Take this survey by December 31, 2019 and with our thanks, you will also receive 500 THWACK points.

2019 is coming to an end, and what a great year it was! This tech year was all about data security, IoT, automation, artificial intelligence and machine learning, connected cloud, and hybrid cloud solutions, among many other advanced technologies. As we reminisce about the good moments from the past year, there’s much excitement for the unknown in the year ahead.

 

With expectations for 2020 building up, we want to hear from you. What do you think we should expect in the upcoming year? What new technologies will rule 2020? What “old” technologies are here to stay? Tell us about skills—new ones, old ones, the ones you want to learn more about?

 

We want to start the year learning from you—let us know what you think will change in 2020 and what excites you the most about the possibilities that lie ahead by December 19 and we’ll give you 250 THWACK points.

The holidays are in full swing and while we hope this time of year will only bring good tidings and cheer, sometimes it doesn’t always go our way. Maybe the store sold out of the last item on your special someone’s wish list, or the holiday roast overcooked. Regardless, the best we can do when our holiday plans go awry is to learn and prepare for next time so our holidays can continue without a hitch!

 

The same can be said for the technology solutions we develop and use—sometimes they don’t perform as perfectly as intended. So we’re making a list, and checking it twice. We want to hear from you about times this year when your hybrid or cloud applications acted more naughty than nice.

 

We want to know about the glitches that almost turned you into a grinch this past year. What web application problems did you spend the most time troubleshooting and debugging? Was it downtime? Slow speeds? Whatever it is, we want to know the common issues that impacted application performance.

 

Let us know what the common glitches you experienced in 2019 were, by December 12, and we’ll give you 250 THWACK points in exchange!

If you currently work at a company with more than 1000 employees, this short survey is for you.

 

Help us understand how you define “enterprise software” and earn 250 THWACK points for a few minutes of your time.

 

Comms are up for THWACK® team and it’s time to buckle in for your next mission.

 

 

Azure-deployed assets are now on board and operational. Your ITOps are a go. Hybrid and multi-cloud metrics and performance insights ready for launch. Handoff to dashboard complete. Monitoring is up. Alerts on. Ready for optimization. Command and control with end-to-end visibility acquired—start your journey to a new high-performing environment.



DECEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 15 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 15 questions, which means you can earn a maximum of 2,250 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
December 9, 2019: Laser Projector with LED Nebula Cloud

December 16, 2019: Space Throw Blanket

December 23, 2019: Phillips Wake-Up Light Alarm Clock


Grand Prize:
December 23, 2019: Gskyer Telescope



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on December 2, 2019. Once a question has opened, it will remain open until December 22, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between December 2, 2019 and December 22, 2019 to be entered to win a Nest Learning Thermostat!

 

 

Shortcut Steps:

 

  1. Download a free trial of Azure Performance Optimization Pack
  2. Use Server & Application Monitor (SAM) or Database Performance Analyzer (DPA) to monitor any cloud workload or service and send us a screenshot. These screenshots could be any IaaS (VMs/Instances), PaaS (Databases), or SaaS (Office 365) workloads on Azure or AWS.
  3. Submit a screenshot

 

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by December 8, 2019 to be entered to win: Laser Projector with LED Nebula Cloud
Week 2: Complete questions 6-10 by December 15, 2019 to be entered to win: Space Throw Blanket
Week 3: Complete questions 11-15 by December 22, 2019 to be entered to win: Phillips Wake-Up Light Alarm Clock

Correctly answer all 15 questions by December 22, 2019 and get entered to win the Grand Prize! Gskyer Telescope



November Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

November Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

SolarWinds is looking for your opinion on IT monitoring purchasing preferences (perpetual vs. subscription).

 

In return for your participation in this survey, we will drop 500 Thwack points into your account.

 

Click here to take the survey!

 

Let us know what you think!

 

Thanks in advance.

It’s time to say goodbye to spooky season and welcome the season of shopping deals. Forget haunted houses and scary movies—you won’t be running anywhere but towards the checkout button!

 

We've all had a wishlist just waiting for the sales, and what better way to make those wishes a reality than from the comfort of your home this Cyber Monday (Dec. 2)? In the spirit of shopping season we want to know what you have your eye on this year. Maybe you’re looking for a new video doorbell, router, or feature/functionality for a product? Whatever it is, we want to know!

 

Tell us what new technology, products, updates, and functionalities you’re most excited for by November 12 and we’ll give you 250 THWACK points in exchange.

You lean back in your chair and close your eyes, imagining a clear blue sea, dazzling white sand, and endless palm trees. Next to you, there’s a small table with a slushy drink inside of an umbrella-topped pineapple. You can almost feel the soft breeze wafting against the back of your neck. Welcome to Help Desk Paradise.

 

Here, service requests automatically turn into alerts or tickets. Ticket status, customer satisfaction, and tech performance metrics are all in one place, up-to-date, and organized. And the best part is, no matter where you are or where your end users are, your integrated help desk makes resolving tickets a (tropical) breeze.

 

SolarWinds can deliver you to Help Desk Paradise. On-premises or in the cloud, it’s your deployment choice. Both options have features and functionality to simplify handling help desk requests. Plus, with the seamless integration of remote support software, both solutions will have you enjoying paradise without ever leaving your desk.

 

If you accept this mission, you’ll compare and contrast the two options, and learn more about which help desk makes sense for you.

 

Choose a ticket to your destination. Whether you go cloud-based or stay on-premises, with these options, you’re on your way to Help Desk Paradise.

 

 

Start your mission.



NOVEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on November 4, 2019. Once a question has opened, it will remain open until December 1, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between November 4, 2019 and December 1, 2019 to be entered to win a Comgrow Creality Ender 3 3D Printer!

 

 

Shortcut Steps:

 

     1. Download a free trial of Web Help Desk

     2. Take a screenshot of "Action Rules" under the Setup tab where you can make creation rules based on your organization's needs.

     3. Submit a screenshot

 

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by November 10, 2019 to be entered to win: Raycon E50 Wireless Earbuds Bluetooth Headphones
Week 2: Complete questions 6-10 by November 17, 2019 to be entered to win: Nanopresso Portable Espresso Maker
Week 3: Complete questions 11-15 by November 24, 2019 to be entered to win: Snailax Shiatsu Neck & Back Massager with Heat
Week 4: Complete questions 16-20 by December 1, 2019 to be entered to win: Gas-Spring Height Adjustable Standing Desk Converter Workstation

Correctly answer all 20 questions by December 1, 2019 and get entered to win the Grand Prize! Oculus Rift S PC-Powered VR Gaming Headset



November Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

November Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

 

In a bid to get in front of an ever-evolving world and ever-changing environments, some of the smartest engineers built the first man-and-machine hybrid. When you first opened your eyes, it was to the astounded and exhilarated faces of those scientists and engineers and a room full of applause.

 

But that was just the beginning. Since then, you’ve been tasked with monitoring all the lands. It would have been an impossible task if you weren’t a hybrid of on-prem and cloud. This way, whatever the environment you’re monitoring, you always keep pace and adapt. Whispers follow you through the streets… as you pass, you hear them say, “there goes DPA.”

 

 

Ready to put your great power to use? Start the mission!



OCTOBER MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 28th, 2019: Portable Turntable

 


November 4th, 2019: Echo Show


Grand Prize:
November 4th, 2019: Key Free Smart Lock

 



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on October 21st, 2019. Once a question has opened, it will remain open until November 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 21, 2019 and November 3, 2019 to be entered to win a Sonos Beam – Sound Bar

 

 

Option 1

1. Sign up for a free trial of Database Performance Analyzer (DPA)

2. Install DPA and create a DPA Repository

          a. Register one or more database instances

          b. After DPA has collected at least two days of data

          c. Select a database instance

          d. Click on “Tuning” tab next to “Trends”

               i. Select either a Query Advisor or a Table Tuning Advisor

              ii. Select either a query or a table

             iii. Take a snapshot of the screen

3. Submit screenshot

 

Option 2

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

     b. After DPA has collected at least two days of data

     c. Select a database instance

     d. By default, the screen associated with the “Trends” tab will be shown

               i. Under the SQL tab, scroll down till you see a tab for “blocking”

              ii. Select “blocking” and then the tab “Top Waiting SQL Statements”

             iii. Take a snapshot of the screen

3. Submit screenshot

 

Option 3

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

3. After DPA has collected at least two days of data

     a. On the primary home screen, select “reports” in the upper-right corner

     b. Once you’re on the reports page, select any database instance and any report type

               i. Click on “preview report”

              ii. Take a snapshot of the screen showing the report

4. Submit screenshot

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 27th 2019 to be entered to win: Portable Turntable
Week 2: Complete questions 6-10 by November 3rd 2019 to be entered to win: Echo Show

Correctly answer all 10 questions by November 3rd 2019 and get entered to win the Grand Prize! Key Free Smart Lock



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

 

October is Cyber Security Awareness Month and all the contestants line up to play a game of Security Sleuth. It seems fun, and in a way it is, until you realize the stakes. You look around you as the game is about to begin and think to yourself which one of these people is the planted mole?

 

It’s a good ol’ whodunit, and the security of your network, the integrity of your privacy, the very foundation on which you’ve built your IT organization is at risk. So, security sleuth, master of mystery, will you detect defects capable of destroying our data, will you investigate infections imperiling our information, will you expose the evildoers endangering our eudemonia?

 

 

Protect us, cybersecurity connoisseur, start your mission.



OCTOBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 14, 2019: Best of Agatha Christie Volume 1-4 (Region 1)

October 21, 2019: Apple Airpods

October 28, 2019: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game

November 4, 2019: Anker PowerCore

Grand Prize:
November 4, 2019: SimpliSafe Wireless Home Security System



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on October 7, 2019. Once a question has opened, it will remain open until November 3, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 7, 2019 and November 3, 2019 to be entered to win a Go Pro HERO 7 Black!

 

Security is the responsibility of all IT staff. However, not everyone has the same amount of time or resources available to increase their networks’ security posture. Security Event Manager (SEM) is designed to be another pair of eyes, always on the lookout for suspicious behaviour, and can alert you when it finds potential threats. For this shortcut we’ll have you take the first step towards automating threat detection by setting up a log source in SEM.

 

Shortcut Steps:

 

  1. Download a free trial of Security Event Manager (or if you already use SEM you can skip this step, but be sure you’re on version 6.7 or higher)
  2. Navigate to “Nodes”
  3. Click on “Add agent node,” select the appropriate agent for local installation, and follow the instructions or read more here
  4. Once the server is connected, navigate to “Events” and take a screen shot of events coming in from the log source and post to the mission
    1. Please anonymize any sensitive data like machine name or user names

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 13, 2019 to be entered to win: Best of Agatha Christie Volume 1-4 (Region 1)
Week 2: Complete questions 6-10 by October 20, 2019 to be entered to win: Apple Airpods
Week 3: Complete questions 11-15 by October 27, 2019 to be entered to win: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game
Week 4: Complete questions 16-20 by November 3, 2019 to be entered to win: Anker PowerCore

Correctly answer all 20 questions by November 3, 2019 and get entered to win the Grand Prize! SimpliSafe Wireless Home Security System



September Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

September Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

Telling tales of data center horrors this Halloween

 

October 31 is coming up soon, so it’s time for costume parties, haunted houses, and your favorite scary movies. Halloween stories are frighteningly fun during parties or wrapped up in a blanket at home—we all love a good Dracula or Frankenstein tale!

 

In the spirit of Halloween, we may tell stories of things going “bump” in the night, but nothing’s as terrifying to tech pros as things that go bump in the data center.

 

To celebrate Halloween this year, we want to know your scariest, most goosebump-inducing data center fears and anecdotes that not only scare you this season, but year-round. Did you have a mishap with a chiller, HVAC, generator, or branch circuit? Or did something outside the data center affect your ability to conduct business as usual?

 

Tell us your scary stories and how you fought against these spooky tales by Friday, October 11 and we’ll put 250 THWACK points in your account.

We’re looking for customers who are interested in participating in our next round of Release Candidate Dev-Assisted Upgrades.

 

Here’s what you need to know:

 

  • If accepted, you and your team will be upgrading to available Release Candidates with a team of SolarWinds experts watching closely and ready to step in if anything goes wrong.
  • It’s FREE (for active maintenance customers)
  • We have a team of people ready to assist with any questions before or after the upgrade.
  • You get THWACK points!

 

This is a limited time offer, with first come, first serve slots. If you aren’t able to participate this time, don’t worry! There’s always next round.

 

Want to see if you qualify to get a SolarWinds Orion Dev-Assisted Upgrade?

 

Fill out this quick survey.

 

Thanks!!

 

Each application performance monitoring (APM) product is its own powerhouse—a force to be reckoned with. With all the products combined—Pingdom®, AppOptics, Loggly®, and Papertrail— though, unimaginable strength of the APM suite can be unleashed. And in the right hands, that power can be used for ultimate good.

 

Go on a mission to find and collect the all-powerful APM suite stones. Once you have them all, you’ll have the power to protect yourself and your organization, not to mention the world, from application disasters with unified visibility into systems performance and laser focused troubleshooting through metrics, traces, logs, and the user experience.

 

AppManagers, UNITE!



SEPTEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
September 16, 2019: Avengers Monopoly and Captain America Single Cup Coffee Maker and Mug

September 23,  2019: Thor Hammer Tool Set

September 30, 2019: Lego Avengers Compound Battle Build Kit

October 7, 2019: Spider Wheels Series Hoverboard

Grand Prize:
October 7, 2019: Thanos Infinity Gauntlet



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on September 9, 2019. Once a question has opened, it will remain open until October 6, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between September 9, 2019 and October 6, 2019 to be entered to win a Sony Noise Canceling Earbuds!

 

Completing each feature shortcut will give you one chance to win the shortcut prize. You can get a total of three chances.


Product Feature 1

  1. Sign up for a free trial of SolarWinds Pingdom
  2. Onboarding will ask you to enter a couple of pieces of information and a URL.
  3. When you're in the product, click on Experience monitoring, then Visitor Insights (RUM). Click on the green “Add site” at the top right of the screen. Next type in a URL and hit Save, a code snippet will pop up. Take a screenshot of the snippet.
  4. Submit screenshot

START FREE TRIAL  SUBMIT SCREENSHOT

 

Product Feature 2

  1. Sign up for a free trial of SolarWinds AppOptics
  2. Install a host agent and set up one APM service
  3. After you have installed the agent and APM service, click on the SolarWinds logo on the top left of the screen.
  4. Take a screenshot showing your service and agent install
  5. Submit screenshot

START FREE TRIAL  SUBMIT SCREENSHOT

 

Product Feature 3

  1. Sign up for a free trial of SolarWinds Loggly
  2. Follow the onboarding. Loggly will automatically install some trial log data.
  3. After you’ve logged in, perform a search by clicking on the “Search” function at the top of the screen.
  4. Type in the word “Exception” in the search and hit enter.
  5. Submit screenshot of the search results.

START FREE TRIAL  SUBMIT SCREENSHOT

 

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by September 15, 2019 to be entered to win: Avengers Monopoly and Captain America Single Cup Coffee Maker and Mug
Week 2: Complete questions 6-10 by September 22, 2019 to be entered to win: Thor Hammer Tool Set
Week 3: Complete questions 11-15 by September 29, 2019 to be entered to win: Lego Avengers Compound Battle Build Kit
Week 4: Complete questions 16-20 by October 6, 2019 to be entered to win: Spider Wheels Series Hoverboard

Correctly answer all 20 questions by October 6, 2019 and get entered to win the Grand Prize! Thanos Infinity Gauntlet



September Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

September Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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