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13 Posts authored by: yumdarling Administrator

Are you prepared to explore the deepest reaches of your data? The answers to your IT issues are out there, but they're often hidden far beneath the surface. Continue the journey into discovering unfathomable root causes and enlightening answers to confounding performance questions.

 

It's not every day you have a mission like this. Two parts, one month, and a lot of digging.

 

An ASTONISHING voyage continues now!



AUGUST MISSION Part 2

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

August 26th, 2019:  Terraforming Mars Board Game set includes Prelude and expansion

 

September 2nd, 2019:  Sci-Fi Loot Crate

Grand Prize:
September 2nd, 2019: Oculus Go Standalone VR Headset

 



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on August 19th, 2019. Once a question has opened, it will remain open until September 1st, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

 

Complete the mission shortcut between August 19, 2019 and September 1st, 2019 to earn an additional 1,000 THWACK® points & enter to win a Echo Show

 

This shortcut has two parts. You can choose to do either one of the following shortcuts for one entry, or you can do both for two chances to win our shortcut prize.

 

Shortcut #1 - Download and install a free trial of Log Analyzer

1. From the Orion home screen, navigate to My Dashboards\Logs\Log Viewer

2. Click "Configure Rules"

3. In Processing Policies menu on the left, navigate to Windows Events\Log Manager Rules

4. Take a screenshot of the first six rules listed and submit the screenshot here

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

Shortcut #2 - Download and install a free trial of Server Configuration Monitor

1.  Take a screenshot of a node being monitored on the Server Configuration Monitor summary screen

2.  Submit screenshot here

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by August 25th 2019 to be entered to win:

Terraforming Mars Board Game set includes Prelude and expansion

Week 2: Complete questions 6-10 by September 2nd 2019 to be entered to win: Sci-Fi Loot Crate

Correctly answer all 10 questions by September 2nd 2019 and get entered to win the Grand Prize! Oculus Go Standalone VR Headset



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

yumdarling

Help Us Get to SXSW

Posted by yumdarling Administrator Aug 14, 2019

SolarWinds is headed to SXSW 2020, but we need your help to get there.

 

Community voting for SXSW panels is open until August 23.

 

Head over to the SXSW PanelPicker website and upvote our two proposed sessions. You can vote once per session.

 

Thanks for your help—we couldn’t do it without you!

'Tis the season of teachers preparing lessons and students stocking up on school supplies. Remember the excitement of back-to-school shopping and the anticipation of starting new classes?

 

We know things are different today (although it will never be easy to wave goodbye to sunny summer days), and as an IT pro, finding time to learn new skills is one of your biggest challenges. In the spirit of back-to-school season, we want to know your techniques and tips for developing new skills. How do you keep up with new technologies? What are you currently learning and what are you looking to learn next?

 

Let us know your tips and tricks—and how you overcome challenges—by August 22 and we’ll put 250 THWACK points in your account!

Are you prepared to explore the deepest reaches of your data? The answers to your IT issues are out there, but they're often hidden far beneath the surface. Begin a journey into discovering unfathomable root causes and enlightening answers to confounding performance questions.

 

It's not every day you have a mission like this. Two parts, one month, and a lot of digging.

 

An ASTONISHING voyage awaits you!



AUGUST MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

August 12th, 2019: JBL FLIP 5 Waterproof Portable Bluetooth Speaker

 

August 19th, 2019: Wise Owl Outfitters Hammock

Grand Prize:
August 19th, 2019: Go Pro Hero 7

 



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on August 5th, 2019. Once a question has opened, it will remain open until August 18th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

 

Complete the mission shortcut between August 5, 2019 and August 18th, 2019 to earn an additional 1,000 THWACK® points & enter to win a FitBit Versa

 

 

Find your coolest application/server map! Use Orion maps to either build/customize your own map or show what Server & Application Monitor (SAM) automatedly links together. Use the following instructions to submit your screenshot:

 

   1. Download a free trial of Server & Application Monitor

   2. Navigate to maps via the left-hand drawer while on a server node.

   3. Create your own map, or let SAM create one between servers and applications.

   4. Upload a screenshot for a chance to win!

 

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by August 12th 2019 to be entered to win: JBL FLIP 5 Waterproof Portable Bluetooth Speaker
Week 2: Complete questions 6-10 by August 18th 2019 to be entered to win: Wise Owl Outfitters Hammock

Correctly answer all 10 questions by August 18th 2019 and get entered to win the Grand Prize! Go Pro Hero 7



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

AI, machine learning, containers, blockchain, quantum computing, automation—as tech pros you’re routinely faced with C-suite or business leadership interest in an overwhelming number of emerging technologies you’re expected to experiment with, master, and adopt. Not to mention, many of these skills are considered critical for career growth and day-to-day job success. But mapping out necessary skills and understanding how best to gain those competencies can be especially challenging.

SolarWinds wants to help!

 

In December 2018, tech pros around the world shared initial insights into how they’re thinking about and prioritizing their skills development for the year ahead. Six months later, we want to hear from you again. How are you stacking up and how have you progressed in the last few months? Where are you focusing your efforts and resources to gain the skills you need to succeed? What would you change in your environment if you had the know-how?

 

Using the easy steps below, tell us how you’re feeling about your skills journey and where you’d like to focus your training efforts and SolarWinds will customize its upcoming trainings—THWACKcamp sessions, SolarWinds Lab episodes and more—to help you along the way.

 

It’s just three easy steps:

 

  • Click HERE to get started (Hurry! You only have until August 9!)
  • Enter your THWACK® username
  • As a thank you, we’ll deposit 500 THWACK points into your account by August 16

 

That's it! Thanks so much for sharing your thoughts with us.

yumdarling

User Experience Survey

Posted by yumdarling Administrator Jul 22, 2019

Attention all AWESOME users (aka everyone seeing this post)! The SolarWinds UX team wants to learn more about YOU, and we have a survey for you to participate in. You'll get 1000 THWACK points for your participation after the survey closes. Don't worry, we saved the best question for the end -- you'll have to take the survey to find out what it is!

 

Click here to take the survey!

Say IT loud, say IT proud. We know SysAdmin Day is technically only one day, but what better way to show some love to the unsung heroes of every organization—the sysadmin, the computer guy or gal, the IT pro—than to remind you for a whole week how awesome you are!

 

So come feel the love, answer a daily question, and be entered for a chance to win some prizes, because where would we be without you? Probably crying over some blue screen somewhere not knowing what to do.

 

Start the mission!



JULY MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 5 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 5 questions, which means you can earn a maximum of 750 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Grand Prize:
July 29th, 2019: Bose Soundlink Portable Bluetooth Speaker



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on July 22nd, 2019. Once a question has opened, it will remain open until July 28th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between July 22nd, 2019 and July 28th, 2019 to earn an additional 1,000 THWACK® points & enter to win a Bose Soundlink Portable Bluetooth Speaker

If you think you’re fast at spotting configuration changes, take the challenge! See how fast you can identify what’s changed by playing our quick two-round game. With SolarWinds® Server Configuration Monitor (SCM), you may be able to beat your time. In order to qualify for the mission shortcut prize you must:

 

1. Download a free trial of Server Configuration Monitor.

2. Play the SCM Diff Challenge and take screenshots of both rounds with the time (your score)

3. Upload your screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Complete questions 1-5 by July 28th 2019 to be entered to win the grand prize: Bose Noise Cancelling Headphones



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mini Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

The SolarWinds team would like to get your input on vulnerability management within your organization. In return for taking this 5-minute survey, the first 50 respondents will receive a $50 Amazon gift card. All respondents will receive 1000 Thwack points

 

Thanks in advance.

 

Remember what used to keep you up at night but now seems trivial? We promise, no one else noticed your acne back in high school or that time you busted a move on the dance floor. We’re all shaped by life’s countless awkward, funny, difficult, proud, or painful moments and experiences. So, what if you could go back in time and give the past version of yourself some advice?

 

To celebrate SysAdmin Day this year, we want you to tell us about the start of your SysAdmin career and what advice you would give your past self. What do you wish you knew about your job when you first started? Maybe it’s your most frustrating moment, or your funniest *SysAdmin fail*. Would you have done anything differently if you knew then what you know now? Whatever it is—whatever makes you who you are today—we want to know.

 

Although it’s impossible to travel through time (yet), reflecting on the past is often the best way to avoid repeating mistakes, grow from our experience, and help others. So, we’d also love to know: what advice would you give future SysAdmins and tech pros after reflecting on your own career?

 

Tell us by Tuesday, July 16, and we’ll drop 250 THWACK® points into your account.

Last year’s IT Trends Report found in enterprise organizations, the #1 barrier to achieving optimal performance in IT is an inadequate organizational structure. For companies of all sizes, this is the #2 barrier. As a result, we’d like to help IT pros design the best organization for success.

 

We are looking for some IT pros in larger organizations to share their advice on how to design an organization for IT monitoring success. Some questions we'll ask:

  • How are you currently organized to monitor your environment across your company?
  • What are the pros and cons to your organizational design?
  • If you had a magic wand and could design from scratch, what would you do differently?

If you have thoughts on this topic and 30-45 minutes to talk in the next 3-4 weeks, please send an email with your availability – jennifer.kuvlesky@solarwinds.com.

 

Thanks for your participation!

 

ITSM groupies? It could happen.

Take your service management strategies from opening act to headliner with SolarWinds® Service Desk.

 

A bustling ticket queue, escalating service requests, emails, phone calls, walk-ups, and messages. There’s so much noise. But, now it’s your time to make some fans! Slay those SLAs, improve your CSAT, and create an employee experience worthy of dropping the mic. SolarWinds Service Desk will set the stage for you to start boosting employee productivity and employee satisfaction.

 

Are you ready to conduct comprehensive service beyond IT tickets? Start your mission.



JULY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

July 8, 2019: $100 Spotify gift card

 

July 15,  2019: Portable turntable

 

July 22, 2019: Bluetooth ottoman speaker

 

July 29, 2019: Wireless bluetooth speaker

 

Grand Prize:

July 29, 2019: Bose Noise cancelling headphones



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on July 1, 2019. Once a question has opened, it will remain open until July 28, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

 

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Sonos Surround Sound System with Beam

The shortcut is simple, follow these instructions:

 

The SolarWinds Service Desk service portal helps guide your employees directly the resources they need using artificial intelligence (AI), or as we call them, Smart Suggestions. This functionality is built to promote case deflections and assist requesters with providing the information needed to get their issue resolved faster. However, many employees are used to sending emails or calling the service desk, making it hard for organizations to experience the full benefits of the portal. In this Mission Shortcut, you’ll customize a service portal the employees at your organization will be proud to use.

 

SHORTCUT STEPS:

1. Start a SolarWinds Service Desk Trial

2. Navigate to Setup > Service Portal

3. Customize the following service portal options

     a. Add your Company’s Logo

     b. Add your Company’s Favicon

     c. Choose your Primary and Secondary Colors in the Colors section

     d. Update your Welcome Message, and, keep it clean folks:

          i. Name your service portal in the “Title” field

         ii. Replace the Image in the “Main Message

        iii. Write a new “Main Message” under your new image

4. In the Menu Navigation, under the “Menu Label” column, change the label for Knowledge Base to FAQ Articles

5. Take a screenshot of your newly branded service portal and submit it here

WEEKLY PRIZESMONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAYWINNERS
Week 1: Complete questions 1-5 by July 7, 2019 to be entered to win: $100 Spotify gift card
Week 2: Complete questions 6-10 by July 14, 2019 to be entered to win: Portable turntable
Week 3: Complete questions 11-15 by July 21, 2019 to be entered to win: Bluetooth ottoman speaker
Week 4: Complete questions 16-20 by July 28, 2019 to be entered to win: Wireless bluetooth speaker

Correctly answer all 20 questions by July 29, 2019 and get entered to win the Grand Prize! Bose Noise cancelling headphones



July Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

 

July Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

 

 

How do you know if your voice, video, or collaboration services aren’t performing? Are you proactively monitoring or do you only find out when users start complaining?

 

We want to hear from you! 

 

Help us understand how, or even if, you are monitoring your voice, video, and collaboration services for availability and performance. If you are one of the first 50 respondents you will win a $25 Amazon gift card. Even if you don’t win, you will receive 1000 Thwack points for your response.

 

You can find the survey here.

The secret is in the data. You’re sure of it. Running the test was supposed to give you the information you need. But as the test ends, you realize…this is going to have to be done in person. You load the crash test dummies and send them in—so you can figure out if things are going as well as you think they are.

 

Numbers appear on your screen, hundreds of lines of raw data. Amazed, you reload your synthetic users into the car, laughing quietly to yourself as more and more real performance data accumulates. Slapping on a caffeine patch, you slide your chair close to your desk. Cracking your knuckles, your mission begins. What secrets will this data reveal?

 

Start the mission!



JUNE MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
June 24th, 2019: Wireless Qi-Certified Fast Charger with Mug Warmer/Drink Cooler

July 1st, 2019: JBL Flip 4 Bluetooth Portable Stereo Speaker


Grand Prize:
July 1st, 2019: Silvox Massage Chair Recliner



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on June 17th, 2019. Once a question has opened, it will remain open until June 30th, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between June 17, 2019 and June 30, 2019 to earn an additional 1,000 THWACK® points & enter to win a August Smart Lock Pro

Hit us with your best shot! Provide us one screenshot that shows a transaction that you have built in Web Performance Monitor. Use the following instruction to submit your screenshot:

 

1. Download a free trial of Web Performance Monitor.

2. Build a transaction and take a screenshot

3. Upload your screenshot for a chance to win!

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by June 24th 2019 to be entered to win: Wireless Qi-Certified Fast Charger with Mug Warmer/Drink Cooler
Week 2: Complete questions 6-10 by June 30th 2019 to be entered to win: JBL Flip 4 Bluetooth Portable Stereo Speaker

Correctly answer all 10 questions by June 30th 2019 and get entered to win the Grand Prize! Silvox Massage Chair Recliner



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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