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88 Posts authored by: Wendy Abbott Administrator

Server and Application Monitor (SAM) is now featured on G2 Crowd, a business software review site. If you are a SAM user, please consider writing us a review to help others evaluate if SAM is the right choice for monitoring server and application performance.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

**This is an exclusive offer for our THWACK Community (expires 4/30)**

NetFlow Traffic Analyzer (NTA) is now featured on G2 Crowd, a business software review site. If you are a NTA user, please consider writing us a review to help others evaluate if NTA is the right choice for troubleshooting bandwidth issues.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

**This is an exclusive offer for our THWACK Community (expires 4/24)**

We all love our smartphones, computers, tablets, and gadgets. Some of us wait in long lines the moment the latest tech hits the shelves, while others upgrade when our old devices finally kick the bucket. Either way, we are all inevitably left with outdated tech that we need to discard. The hardware, batteries, cables, and accessories often become burdensome because we are not sure how to recycle this old technology.

 

Recycling properly can take time that you may not have (we know you’re under pressure to keep processes in your organizations running smoothly), meaning that the environment often takes a backseat as our old tech collects dust in the supply closet. With Earth Day just around the corner, we want to hear a few tips and tricks about how best to recycle or dispose of older hardware in an environmentally friendly way.

 

Let us know what an IT environmentalist looks like by sharing the best ways to reduce, reuse, and recycle old technology by April 11th and we’ll put 250 THWACK points in your account!

 

Well done THWACKsters! You managed to transform your unruly apps into applications managed even without the use of magic spells.

It's not magic. It's monitoring.

 

THWACK Monthly Mission - March 2018

 

 

Mission Recap & Survey Questions:

 

Server & Application Monitor

Find and resolve application problems before they become incidents.

 

Don't forget to check out the next mission: THWACK Monthly Mission - April 2018!



With a baseball cap and polo shirt
and eyes always on alert,
you will find him in the basement
always checkin' all the things.
People stop and pay attention
when he tells them to beware,
'cause everybody knows that
he's the data breach prevention mayor.

Data breach prevention mayor, data breach prevention mayor.
Searchin' and a hunting' and a checkin' everywhere.
He can find a breach before it brings unwanted fame.
That's why they call him “The Preventer,”
that was how he got his name.

You can take a tip from The Preventer
that there's nothin' like privacy.
'Cause keeping data safe 
and locked away is key.
You just have to look around you
and you'll find it's not a joke,
to see what you'd be missin'
if a hacker made your company go broke.

If you've ever seen the news
when a data breach is running wild,
and you worry about your personal data
like a mother worries about her child,
then you know why The Preventer tells you
when he sees you passing through,
“Remember...please be careful....
it’s the least that you can do.”

 

Remember THWACKsters, only YOU can prevent data breaches!

 

Our goal with this month’s mission is to increase your awareness of the consequences of data breaches as well as introduce two SolarWinds® tools that can help improve compliance: Log & Event Manager, log management software for security, compliance, and troubleshooting, and Patch Manager, intuitive patch management software for quickly addressing software vulnerabilities.

 

Good luck!



APRIL MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize:


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

April 9: Apricorn Aegis Flash Key 8 GB

April 16: Security Camera System

April 23: Tech Backpack

April 30: Curved Computer Monitor

Grand Prize

April 30: Nintendo Switch

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Ring Video Doorbell!
The shortcut is simple:
    1. Download Log & Event Manager
    2. Take a screenshot of the "nDepth Dashboard"
      • Click on the EXPLORE tab and select the nDepth drop down
      • Search for TCPTrafficAudit entered into that Search box
    3. Submit your screenshot below.
    4. BONUS: Earn an additional 500 THWACK points for submitting a screenshot of Patch Manager!

 

 






MISSION RULES

A new question will open every day (Monday - Friday) starting on April 2, 2018. Once a question has opened, it will remain open until April 29, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by April 8 to be entered to win: Apricorn Aegis Flash Key 8 GB
Week 2: Complete questions 6-10 by April 15 to be entered to win: Security Camera System
Week 3: Complete questions 11-15 by April 22 to be entered to win:  Tech Backpack
Week 4: Complete questions 16-20 by April 29 to be entered to win:  Curved Computer Monitor

Correctly answer all 20 questions by April 29 and get entered to win the Grand Prize!  Nintendo Switch



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia



The hackers are out there, and Backup to the Future is here to save your servers, your data, and your valuable time!

 

You are the driver of the time machine, and your seven-segment display should always show red for the future destination of secured backups of all your servers. Whether your time machine seats two or twenty, SolarWinds® Backup is ready to protect you.

 

Make sure your servers can go back to their last-known good state quickly and easily. Stop relying on old tape-based technology, and take your backups to the cloud. Save time, and recover from anywhere, with our web-based management console.

 

SolarWinds® Backup is your time machine to the Future!



MARCH MINI MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize: LEGO DeLorean Time Machine Building Set


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

March 19: Mr. Fusion Car Charger

March 26: Model Time Machine Hover Car


Grand Prize

March 26: LEGO DeLorean Time Machine Building Set

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.



MISSION SHORTCUT

 

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win one of 60 model flying cars!

 

The shortcut is simple:

 

  1. Start your FREE trial of SolarWinds Backup!
  2. Take a screenshot of the console showing either one physical or virtual server successfully backed up.
  3. Submit your screenshot below.

 

 



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on March 12, 2018. Once a question has opened, it will remain open until April 1, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by March 18 to be entered to win: Mr. Fusion Car Charger
Week 2: Complete questions 6-10 by March 25 to be entered to win: Model Time Machine Hover Car

Correctly answer all 10 questions by March 25 and get entered to win the Grand Prize! LEGO DeLorean Time Machine Building Set



Monthly Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Monthly Mini Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

When your team was counting on you and the pressure was on, you delivered.

You've never stopped pursuing performance at the highest levels and your hard work has payed off.

There's no gold medal, only the satisfaction that you've accomplished yet another mission.

 

THWACK Monthly Mission - February 2018

 

Mission Recap & Survey Questions:

 

AppOptics

Seamless application performance management and infrastructure monitoring.

 

Start Your FREE Trial

 

Don't forget to check out the March Mission!



“I solemnly swear that I am app to no good.” – Your applications

 

Does it ever feel like your applications are conspiring against you? Do you ever wish there was a magic spell to give you more visibility into communications between the applications you support and the network?

 

Okay, close your eyes and say the following 3 times fast while spinning around in the server room:

 

Eye of newt and ear of toad, grant me visibility into application processes and server nodes.
Zip, zat, add the cheese of a mousetrap; now let me see connection issues between my apps.

 

Did it work?

No?

Okay, but how cool would that have been?

Unfortunately it’s not magic. It’s monitoring.

Fortunately, we have a solution to help you mere muggles: SolarWinds® Server & Application Monitor (SAM). Use SAM to help you succeed in this month’s mission, and transform your unruly apps into applications managed!

 

Want even more ways to learn how to manage your applications better?

 

Be sure to attend our upcoming webcast "If an Application Fails in the Datacenter and No Users Are On It, Will It Cut a Ticket?" on March 13!

 

Also check out this e-book, "Monitoring 201".



MARCH MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Harry Potter 1-7 House Editions


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

March 12: Harry Potter Remote Control Wand

March 19: Harry Potter Clue & Harry Potter Marauder's Map Mug

March 26: Golden Snitch Clock

April 2: Marauder's Map Blanket

Grand Prize

April 2: Harry Potter 1-7 House Editions

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

 

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win Harry Potter Legos!

 

The shortcut is simple:

 

  1. Start your FREE trial of SolarWinds Server and Application Monitor!
  2. Take a screenshot of the AppStack Dashboard.
  3. Submit your screenshot below.

 

 




MISSION RULES

A new question will open every day (Monday - Friday) starting on March 5, 2018. Once a question has opened, it will remain open until April 1, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by March 11 to be entered to win: Harry Potter Remote Control Wand
Week 2: Complete questions 6-10 by March 18 to be entered to win: Harry Potter Clue & Harry Potter Marauder's Map Mug
Week 3: Complete questions 11-15 by March 25 to be entered to win:  Golden Snitch Clock
Week 4: Complete questions 16-20 by April 1 to be entered to win:  Marauder's Map Blanket

Correctly answer all 20 questions by April 1 and get entered to win the Grand Prize!  Harry Potter 1-7 House Editions



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia



You are about to embark on a journey through space and time. As with all missions through uncharted territories, you will likely encounter technical and performance issues along the way. You may need to overcome time delays or run into network reliability issues on your quest. You don't need to worry though, because your partner on this trek is SolarWinds® IP Address Manager 4.6 (IPAM), equipped with all the necessary features you’ll need, such as automated IP address management for virtual environments, API support, IP reporting, and hyper-speed throughout all the galaxies. Okay, maybe not that last one, but you get the idea.

 

This mini mission will help you become one with your IP Address Manager. The mission is simple: use IPAM to reveal the clues, answer the questions, and, most importantly, reach Destination Automation.

 

Good luck!



FEBRUARY MINI MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the two weeks and you'll be entered for a chance to win the grand prize: Samsung Galaxy Tab E Tablet


PRIZES

Weekly Prizes & Drawing Dates:

February 19: PowerCube Wall Adapter

February 26: Trtl Travel Pillow

 

Grand Prize

February 26: Samsung Galaxy Tab E Tablet

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

 

MISSION RULES

A new question will open every day (Monday - Friday) starting on February 12, 2018. Once a question has opened, it will remain open until February 25, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by February 19 to be entered to win: PowerCube Wall Adapter
Week 2: Complete questions 6-10 by February 25 to be entered to win: Trtl Travel Pillow

Correctly answer all 10 questions by February 25 and get entered to win the Grand Prize! Samsung Galaxy Tab E Tablet



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

 

Jinkies! That was some impressive mystery solving!

You unmasked every bandwidth bandit in your path and resolved the root cause of the slowdowns.

And they would have gotten away with it, if it weren’t for you meddling THWACKsters!

 

THWACK Monthly Mission - January 2018

 

Mission Recap & Survey Questions:

 

Bandwidth Analyzer Pack + User Device Tracker

Find the bandwidth hogs & take action.

 

Don't forget to check out the February THWACK Monthly Mission!



The world has been waiting for seamless application performance management and infrastructure monitoring. You have dedicated your life to the pursuit of performance. You know that the application game is won in those early mornings, late nights, and weekends. This is your moment for glory!

 

Okay, maybe the whole world isn’t depending on you, and there’s no gold medal for lightning-fast application speed. However, you still deserve recognition for your achievements, as well as the best possible management tools at your disposal. In this month’s mission, we’ll introduce you to AppOptics, which will provide you with the comprehensive visibility you need to achieve the highest levels of application performance.

 

Let the Application Games begin!



FEBRUARY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Beats Solo 3 Wireless Headphones


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

February 12: Framed Winter Torch Pins Set

February 19: GoSports Shuffleboard and Curling Boardgame

February 26: Stiga Hockey Table Top Game

March 5: YETI Rambler 64oz

Grand Prize

March 5: Beats Solo 3 Wireless Headphones

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win one of two GoPro HERO 5 Black X's.

The shortcut is simple:
    1. Start your FREE trial of AppOptics.
    2. Take a screenshot of either the Host Agent Dashboard or Services Overview Dashboard.
    3. Submit your screenshot below.

 

 






MISSION RULES

A new question will open every day (Monday - Friday) starting on February 5, 2018. Once a question has opened, it will remain open until March 4, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by February 11 to be entered to win: Framed Winter Torch Pins Set
Week 2: Complete questions 6-10 by February 18 to be entered to win: GoSports Shuffleboard and Curling Boardgame
Week 3: Complete questions 11-15 by February 25 to be entered to win: Stiga Hockey Table Top Game
Week 4: Complete questions 16-20 by March 4 to be entered to win: YETI Rambler 64oz

Correctly answer all 20 questions by March 4 and get entered to win the Grand Prize! Beats Solo 3 Wireless Headphones



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

All of us had to start somewhere. Whether it was your first computer, a programming class in school, or that job that helped you get your foot in the door—there was a beginning. Origin stories aren’t just for super heroes. Even everyday unsung heroes had to be forged in the fire of greatness and molded to what they are today.

 

Every day is a new chapter. Life in IT never slows down and a new story is always unfolding. It’s not the problem you fixed yesterday or the solution you found today, but the collective IT expertise we gain along the way that keeps us coming back for more, every day. We believe that for every IT pro, there’s a success story waiting to be told, and we want to hear yours.

 

 

In the spirit of reflection that comes with a new year, we’d like you to tell us how your IT story has unfolded. Share your experiences in the comments below and we’ll reward you with 500 THWACK® points. It doesn’t matter if your story is humorous, heroic, or humble—we’re interested in hearing what made you the IT pro you are today!

 

*Post your story by Friday, February 2nd, 2018 to receive credit. Points will be awarded the following week.



Zoinks! Someone is using up all the bandwidth and causing major slowdowns throughout the whole organization. For this mission, we’re going to need to hop into the whodunit wagon and use Network Performance Monitor (NPM), Network Traffic Analyzer (NTA), and User Device Tracker (UDT) to unmask the inconsiderate bandwidth hog. NPM and NTA combine to form Bandwidth Analyzer Pack, which can detect, diagnose, and resolve network performance issues. UDT allows you to locate users and devices on your network. This groovy trio of network tools will make it easier than ever to stop bandwidth hogs in their tracks.

And they would have gotten away with it, if it weren’t for you meddling THWACKsters!



JANUARY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Nest Cam Indoor Security Camera


PRIZES

Weekly Prizes & Drawing Dates:

January 15: Phillips Smart Bulb Kit

January 22: CORSAIR Gaming Keyboard & Mouse

January 29: Hyper X Gaming Head Set

February 5: Action Back Pack for GoPro

Grand Prize

February 5: Nest Cam Indoor Security Camera

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a LEGO® Scooby-Doo® the Mystery Machine Building Kit!

The shortcut is simple:
    1. Download Bandwidth Analyzer Pack.
    2. Take a screenshot of the Application Summary Page. (My dashboards> Netflow> Apps)
    3. Submit your screenshot below.

 





*Bonus round* Earn up to an additional 500 THWACK points for screenshots showing all UDT Nodes - Submit bonus screenshots here


MISSION RULES

A new question will open every day (Monday - Friday) starting on January 8, 2018. Once a question has opened, it will remain open until February 4, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by January 14 to be entered to win: Phillips Smart Bulb Kit
Week 2: Complete questions 6-10 by January 21 to be entered to win: CORSAIR Gaming Keyboard & Mouse
Week 3: Complete questions 11-15 by January 28 to be entered to win: Hyper X Gaming Head Set
Week 4: Complete questions 16-20 by February 4 to be entered to win: Action Back Pack for GoPro

Correctly answer all 20 questions by February 4 and get entered to win the Grand Prize! Nest Cam Indoor Security Camera



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

Thwacksters, we’re home.

You have successfully built a team of indomitable monitoring solutions and defeated the evil Empire of End-Users.

You have restored order to your IT galaxy and saved us all from the clutches of poor performance.

The Force is strong in this community, congrats on another mission accomplished!

 

THWACK Monthly Mission - December 2017

 

Mission Recap Survey & Questions:



Server & Application Monitor

Find and resolve application problems before they become incidents.

 

Happy Holidays from SolarWinds!

 

We hope you all enjoy an extra helping of cached potatoes & Raspberry Pi ala node this season. 

 

Hopefully you're all getting some well deserved vacation time in. 

 

What are your plans for the break?

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