Rise of the Undead User Accounts!
They rise from the grave with a single intent: to bite you in the neck. The users are long gone, but the accounts are lingering in your infrastructure—hiding below the placid landscape, just sitting, biding their time. They are waiting to rise like the undead, clawing, infiltrating your world. Don’t let them catch you off your guard—like everyone else during an undead invasion.
ARM yourself with the necessary tools to lock down your home and secure your environment. Barricades will only get you so far. It’s time to take some action!
Complete the mission shortcut between February 4, 2019 and March 3, 2019 to earn an additional 1,000 THWACK® points & enter to win Last Night on Earth: 10th Anniversary Edition
The shortcut is simple:
Correctly answer all 20 questions by March 3rd, 2019 and get entered to win the Grand Prize! Emergency Zone Bundle & Save 2 Person Urban Survival Bug Out Bag + Basic Dog Emergency Kit
Any time you put bandwidth hogs and large amounts of flow traffic in the mix there’s a chance you could have an unexpected network disruption on your hands. Properly analyzing and understanding flow data is an integral part of maintaining a healthy network. This month’s bonus mission showcases three FREE flow monitoring tools that can help you distribute, test and configure your flow traffic.
Ready to fine tune your flow analysis? Start the mission!
Complete the mission shortcut between January 21, 2019 and February 4, 2019 to earn an additional 1,000 THWACK® points & enter to win a Edifier R1280T Powered Bookshelf Speakers
Hit us with your best shot! Provide us one screenshot that demonstrates how you are using your favorite flow tool. We really want to get an idea of the way our users are benefiting from their flow tool bundle, so be sure to send us the best picture possible of one of your tools from the bundle in action by following the below instructions:
Correctly answer all 10 questions by February 3rd 2019 and get entered to win the Grand Prize! Audio-Technica AT-LP120-USB Direct-Drive Professional Turntable
Navigating the CLOUD CONTINUUM
You are here, in a vast and ever-changing IT universe. Good thing you have your trusty data map, because finding an integrated monitoring solution and navigating the evolving need for observability could get tricky. Will a nebulous, hybrid situation take you ever further into the cloud? Or, are you already out there pushing the limits of cloud-native technologies? Either way, the future is coming for you.
Explore which technologies you’ll move forward with, and discover where you need to land in the cloud continuum to come out the other side in an advanced state. This voyage is about navigating through complexity at warp speed, while minimizing MTTR. So, grab your dynamic field explorer and let’s start this mission.
Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a GlobeTrotter Etched Globe Spirits Decanter, Galilea Moon Phase Calendar & Clock, LEGO Ideas NASA Apollo Saturn V Building Kit, and/or a Celestron PowerSeeker 127EQ Telescope
There are four shortcuts within this shortcut...So a little bit of shortcut-ception. Each one you participate in gives you a chance to win one of four different prizes. Here are the instructions for each product screenshot needed:
Step 1 - Log in, click on Experience monitoring, then Page Speed
Step 2 - Click on Add Check at the top, fill in the box and take the screenshot before you save it
Step 3 - Submit screenshot
Step 1 - Install an agent.
Step 2 - Depending on which agent you installed-
Step 3 - Submit screenshot
Step 1 - When you log in and you’ve added at least one log, go to the magnifying glass at the top and click on it
Step 2 - Type is a search, hit enter and take the screenshot
Step 3 - Submit screenshot
Step 1 - After you have added at least one log, click on the “Events” tab, go to the bottom and type in a search
Step 2 - Hit the save button and while the pop-up for the save is showing, take the screenshot
Step 3 - Submit screenshot
Correctly answer all 20 questions by February 3rd 2019 and get entered to win the Grand Prize! Garmin GPSMAP 64st, TOPO U.S. 100K w/ High-Sensitivity GPS and GLONASS Receiver
Use your allies to strengthen your position. Download our free trials to find which products synergize to give you the best experience.
* The newest Monthly Mission goes live January 7th, 2019
Houses United for the Holidays
Winter is here. IT is your watch and monitoring is your great battle. Threats live beyond the firewall. End users are out there and…hold up. Actually, we’re thinking you just skip all the toils, anguish, and revenge, and get straight to ruling your environment with a unified solution.
Arm yourself for a storm of slowdowns, an ambush of alerts, or even a dance with downtime—but let’s not drag this out for another season, shall we? Wield the power of an integrated solution this winter and use your alliances to help with improved performance across your networks, systems, and applications.
Start the mission, triumph, and make this your crowning achievement.
Complete the mission shortcut between December 3, 2018 and December 30, 2018 to earn an additional 1,000 THWACK® points & enter to win a 1-year Culture Fly Game of Thrones Subscription & Game of Thrones Set of Leather Bound Books
The shortcut is simple:
Pre-Register for THWACKcamp 2019
* The newest Monthly Mission goes live December 3rd, 2018
The SolarWinds Product team wants to understand how IT and Security Professionals address the problems of password and identity management within their organizations. Our survey takes approximately 5 minutes to complete.
First 50 North American THWACK User's to complete this survey will receive a $50 Amazon Gift Card.
‘Tis the season… for the best shopping deals! From managing more distributed environments, working with more software-defined and automated solutions, to perhaps even experimenting with artificial intelligence, machine learning, and data analytics, technology needs are constantly changing. We know most enterprise IT hardware and software don’t get the Black Friday treatment (2-for-1 routers, anyone?) but as we approach two of the biggest shopping days of the year, and in the spirit of great holiday deals, we want to know: what’s on your must-have technology list?
We want to know the hottest tech picks of 2019. What do you have your eye on for the year ahead? Maybe you’re exploring API proxy services, cloud-hosted databases, or a 400GbE network. Alternatively, if you’re not in the market for anything new, what technology is getting the upgrade treatment or being retired altogether (on-prem file server—gone but never forgotten)?
Tell us your Top Tech Picks by November 16, 2018, and we’ll give you 250 THWACK® points in exchange.
|Loggly, Log & Event Manager, & Risk Intelligence|
Unified log analysis and log monitoring
Log management software for security, compliance, and troubleshooting
Locate Sensitive Data across Networks and Workstations
* The newest Monthly Mission can be found here: THWACK Monthly Mission - November 2018
THWACKcamp "The Mission"
When you throw a two-day, worldwide virtual IT learning event, you’d better have some interesting material to cover. This year, to satisfy thousands of attendees, we pushed ourselves to find those IT hot buttons, engaged in valuable conversations with industry experts (including our own), swizzled in some thought leadership, and showcased new product introductions—all the stuff we hoped technology pros like you would find interesting.
Now, if you happened to miss this year’s THWACKcamp™, or even if you attended, we’ve built this month’s mission around all 18 sessions worth of IT goodness. Sample each session, answer the weekly questions, and you could walk away with one of our latest prizes.
Time for all you THWACKademics to get busy. Let’s get this mission started!
Complete the mission shortcuts between October 29, 2018 and November 25, 2018 to earn an additional 1,000 THWACK® points & enter to win a Nanoleaf Light Panels Rhythm Edition!
Correctly answer all 20 questions by November 25th, 2018 and get entered to win the Grand Prize! VIVO 36" Stand Up Desk Converter
Web Help Desk® is featured on Gartner®, a business software review site. If you’re a Web Help Desk user, please consider writing us a review to help others evaluate if our software is the right IT Service Management Tool for their organization.
Writing a review will only take about five minutes, and to thank you for your time, you’ll be entered for a chance to win a $25 Visa® gift card from Gartner!
It just takes one easy step:
Thank you for your help!
**Offer expires on 10/31/18**
|LOG MANAGER FOR ORION & SERVER CONFIGURATION MONITOR|
Aggregate, search, and chart log data within the Orion® Platform
Easy-to-use system and application change monitoring
* The newest Monthly Mission can be found here: THWACK Monthly Mission - October 2018
As some of you, our valued customers, have experienced lately, our Support Team hasn’t been as responsive as we usually are. Some of you have voiced frustration. It’s understandable – when things don’t go as you expect, frustration can set in. I personally apologize for any inconvenience you’ve experienced.
Please know we’re working hard to alleviate this issue as quickly as possible. We’ve recently hired several new Support Reps who will be coming online very soon to help. We also have more than 20 openings for additional Support staff who, once they’re on-board and ramped-up, will resolve our increased capacity needs.
While we staff up and on-board new team members, we’ll be monitoring and managing the incoming cases on a daily basis to ensure we’re being as responsive as we can. If you’ve opened a ticket but have not received a response within 2-3 days, please let us know by emailing us at SupportExecs@solarwinds.com and we’ll prioritize your case. If you have a system down or urgent case, the fastest way to get help still will be to call us.
As we act to increase our capacity, we appreciate your patience and understanding. We also appreciate your feedback and suggestions on how we can improve our Technical Support. Making you satisfied is our highest accomplishment, and we commit to delivering on that goal for you.