Announcements

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FEATURED EPISODE: How to Make a Group, Add Members, and Map Relationships in the Orion Platform
October 22, 2019

Orion® Groups is a great way to organize content in your monitoring infrastructure. Creating a group manually is a great way to consolidate elements for reporting, alerting, and displaying on dashboards. In this video, I’ll show you how easy it is to build an Orion Group.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

 

In a bid to get in front of an ever-evolving world and ever-changing environments, some of the smartest engineers built the first man-and-machine hybrid. When you first opened your eyes, it was to the astounded and exhilarated faces of those scientists and engineers and a room full of applause.

 

But that was just the beginning. Since then, you’ve been tasked with monitoring all the lands. It would have been an impossible task if you weren’t a hybrid of on-prem and cloud. This way, whatever the environment you’re monitoring, you always keep pace and adapt. Whispers follow you through the streets… as you pass, you hear them say, “there goes DPA.”

 

 

Ready to put your great power to use? Start the mission!



OCTOBER MINI MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 10 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 10 questions, which means you can earn a maximum of 1,500 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 28th, 2019: Portable Turntable

 


November 4th, 2019: Echo Show


Grand Prize:
November 4th, 2019: Key Free Smart Lock

 



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on October 21st, 2019. Once a question has opened, it will remain open until November 3rd, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 21, 2019 and November 3, 2019 to be entered to win a Sonos Beam – Sound Bar

 

 

Option 1

1. Sign up for a free trial of Database Performance Analyzer (DPA)

2. Install DPA and create a DPA Repository

          a. Register one or more database instances

          b. After DPA has collected at least two days of data

          c. Select a database instance

          d. Click on “Tuning” tab next to “Trends”

               i. Select either a Query Advisor or a Table Tuning Advisor

              ii. Select either a query or a table

             iii. Take a snapshot of the screen

3. Submit screenshot

 

Option 2

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

     b. After DPA has collected at least two days of data

     c. Select a database instance

     d. By default, the screen associated with the “Trends” tab will be shown

               i. Under the SQL tab, scroll down till you see a tab for “blocking”

              ii. Select “blocking” and then the tab “Top Waiting SQL Statements”

             iii. Take a snapshot of the screen

3. Submit screenshot

 

Option 3

1. Sign up for a free trial of Database Performance Analyzer

2. Install DPA and create a DPA Repository

     a. Register one or more database instances

3. After DPA has collected at least two days of data

     a. On the primary home screen, select “reports” in the upper-right corner

     b. Once you’re on the reports page, select any database instance and any report type

               i. Click on “preview report”

              ii. Take a snapshot of the screen showing the report

4. Submit screenshot

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 27th 2019 to be entered to win: Portable Turntable
Week 2: Complete questions 6-10 by November 3rd 2019 to be entered to win: Echo Show

Correctly answer all 10 questions by November 3rd 2019 and get entered to win the Grand Prize! Key Free Smart Lock



Mini Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

While you’re at Microsoft Ignite, come visit us at booth 935 and learn how SolarWinds is making it easier to manage your systems and applications.

 

See how SolarWinds continues to improve our best-in-class Microsoft management solutions running on-premises in IaaS environments or how the Orion Platform suite of products now can be deployed in Microsoft Azure through the Azure Marketplace. From managing and monitoring your applications and servers to optimizing your virtual and storage infrastructure, SolarWinds has you covered.

 

COME LEARN ABOUT:

 

Fundamental control of Azure: Setting up and auditing access controls for Azure subscriptions can be extremely challenging. See how we can help set the correct levels of access to your Azure-hosted applications and data.

 

Prepare to migrate to Azure: Overprovisioned resources will consume more compute and storage resources than they need. See how you can prepare and rightsize workloads before migrating them.

 

Monitor Azure workloads: Azure provides component-level monitors, but you have to drill down in the Azure portal to view them. See how you can have a single pane of glass to view all Azure metrics.

 

Hybrid IT operations management: With SolarWinds products now available on the Azure Marketplace, deploying products and monitoring workloads regardless of where they reside has never been easier. 

 

 

Happy Little Clouds: Application Migrations Done Right
Thomas LaRock, Head Geek

Customer Appreciation Event

SWUG @ MS Ignite

Date: Wednesday, November 6

 

Time: 1:15 – 1:35 p.m. ET

 

Location: Theater D

 

Location: Topgolf, Signature Room, 2nd Floor

 

Date: Tuesday, November 5

 

Time: 6:00 – 9:00 p.m. ET

 

IMPORTANT! This event is invitation only. Please come visit the SolarWinds booth 935 to grab your wristband. This will get you access to the entire event, including private golfing bays, open bar and food service, raffle prizes, and more!

 

FEATURED EPISODE: How to Import an Application Template and Assign to a Node
October 15, 2019

Server & Application Monitor ships with hundreds of out-of-the-box application templates. But sometimes the one you’re looking for just isn’t there. Thankfully, the members of the THWACK® community have contributed thousands of application templates for SolarWinds® SAM. It’s very simple to import a template and assign it to a node to start monitoring an application.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

FEATURED EPISODE: How to Use Custom Properties to Filter a Widget
October 8, 2019

Custom Properties are the not-so-hidden superpower of the Orion® Platform. It’s one of the easiest ways to customize your dashboard widgets for your needs. In only a few clicks, we’ll filter down a resource to show only the nodes you want to see.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

 

October is Cyber Security Awareness Month and all the contestants line up to play a game of Security Sleuth. It seems fun, and in a way it is, until you realize the stakes. You look around you as the game is about to begin and think to yourself which one of these people is the planted mole?

 

It’s a good ol’ whodunit, and the security of your network, the integrity of your privacy, the very foundation on which you’ve built your IT organization is at risk. So, security sleuth, master of mystery, will you detect defects capable of destroying our data, will you investigate infections imperiling our information, will you expose the evildoers endangering our eudemonia?

 

 

Protect us, cybersecurity connoisseur, start your mission.



OCTOBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
October 14, 2019: Best of Agatha Christie Volume 1-4 (Region 1)

October 21, 2019: Apple Airpods

October 28, 2019: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game

November 4, 2019: Anker PowerCore

Grand Prize:
November 4, 2019: SimpliSafe Wireless Home Security System



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on October 7, 2019. Once a question has opened, it will remain open until November 3, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between October 7, 2019 and November 3, 2019 to be entered to win a Go Pro HERO 7 Black!

 

Security is the responsibility of all IT staff. However, not everyone has the same amount of time or resources available to increase their networks’ security posture. Security Event Manager (SEM) is designed to be another pair of eyes, always on the lookout for suspicious behaviour, and can alert you when it finds potential threats. For this shortcut we’ll have you take the first step towards automating threat detection by setting up a log source in SEM.

 

Shortcut Steps:

 

  1. Download a free trial of Security Event Manager (or if you already use SEM you can skip this step, but be sure you’re on version 6.7 or higher)
  2. Navigate to “Nodes”
  3. Click on “Add agent node,” select the appropriate agent for local installation, and follow the instructions or read more here
  4. Once the server is connected, navigate to “Events” and take a screen shot of events coming in from the log source and post to the mission
    1. Please anonymize any sensitive data like machine name or user names

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by October 13, 2019 to be entered to win: Best of Agatha Christie Volume 1-4 (Region 1)
Week 2: Complete questions 6-10 by October 20, 2019 to be entered to win: Apple Airpods
Week 3: Complete questions 11-15 by October 27, 2019 to be entered to win: Clue Board Game and Culinario Mortale Deadly Fame - Murder Mystery Dinner Party Game
Week 4: Complete questions 16-20 by November 3, 2019 to be entered to win: Anker PowerCore

Correctly answer all 20 questions by November 3, 2019 and get entered to win the Grand Prize! SimpliSafe Wireless Home Security System



September Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

September Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

Telling tales of data center horrors this Halloween

 

October 31 is coming up soon, so it’s time for costume parties, haunted houses, and your favorite scary movies. Halloween stories are frighteningly fun during parties or wrapped up in a blanket at home—we all love a good Dracula or Frankenstein tale!

 

In the spirit of Halloween, we may tell stories of things going “bump” in the night, but nothing’s as terrifying to tech pros as things that go bump in the data center.

 

To celebrate Halloween this year, we want to know your scariest, most goosebump-inducing data center fears and anecdotes that not only scare you this season, but year-round. Did you have a mishap with a chiller, HVAC, generator, or branch circuit? Or did something outside the data center affect your ability to conduct business as usual?

 

Tell us your scary stories and how you fought against these spooky tales by Friday, October 11 and we’ll put 250 THWACK points in your account.

FEATURED EPISODE: How to Set Up a NetFlow Traffic Analyzer Alert
October 1, 2019

NetFlow is an excellent resource for watching data move around your infrastructure, and it’s frequently the first indicator when things go sideways. In this video, we’ll show you how to build your own NetFlow Traffic Analyzer alert to notify you when suspicious traffic appears on your network.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

Over the years, I’ve had a chance to help staff the SolarWinds booth and represent the gamut of IT needs in nearly 100 trade shows. From networks to applications, from storage to security, and most recently hybrid and cloud, it’s been a pleasure to meet thousands of sharp admins from the THWACK community. In all of those conferences, and in all the interesting technical questions you’ve asked about the expanding product line, there’s only been one question I didn’t have a great answer for:

 

Does SolarWinds offer advanced support?

 

But if you see me at GITEX in Dubai or MS Ignite in Orlando this year, I’ll be able to answer differently. Because SolarWinds now offers three support options: Professional Support, Premier Support, and Premier Enterprise. That’s right, advanced support, direct from SolarWinds.

 

The offering formerly known as Premier Support is now called Premier Enterprise. We listened to your feedback and Premier Enterprise now offers even faster Service Level Guidelines and top-of-the-queue preference. We’ll provide you with a named contact familiar with your specific setup—and system quirks—to help you take a proactive view of your ecosystem with full health checks. It’s designed for the largest and most complex environments, with more urgent support needs.

 

Premier Support is a new support tier providing decreased wait times, upgrade guidance, and additional health checks to help meet the needs of our customers with setups needing a little extra love.

 

I’ve recommended many SolarWinds Partners over the years—and will continue to do so. If you’re looking for on-site training, customization, integration with third-party systems, tune-ups, and other services, one of our authorized Partners is a great choice. Customers who work with resellers (especially outside the U.S.) have enjoyed great local support for years. The new Premium Support option doesn’t replace these services—it extends the options available to help customers ensure they’re getting full use of their SolarWinds tools.

 

When customers ask about additional support, it’s usually after they’ve been using our products for a few years and they’ve gotten the monitoring spirit. They’ve seen happier users, easier operations, and more efficient use of their IT investment. They’ve built out comprehensive dashboards, integrated with other systems, and have shared access to their performance data well outside the monitoring team. In other words, they’ve realized monitoring is a tier 1, business-critical system they depend on day in and day out. They’re using SolarWinds not just to help keep IT running, but to become proactive.

 

Premier Support is designed specifically to help you do this. Very large customers—those with hundreds of thousands of elements and remote pollers scattered around the world—have had an enterprise support option to help with upgrades and planning, provide named support contacts, offer Service Level Guidelines, include system checkups, and more. And now, SolarWinds is offering a similar level of expert support to all customers, including those who aren’t multi-national in scale.

 

Check out this link for details. Premier Support helps keep your SolarWinds system running as designed. You get system checks, upgrade planning, accelerated issue resolution, access to advanced product experts, SLGs, and more. If you think you might be missing a host of new features, but haven’t upgraded in a while, Premium Support can be an extra hand. And if you inherited a heavily used SolarWinds platform, Premier Support is a great way to start becoming an expert admin for the system your team depends on every day.

 

I’m looking forward to the upcoming conferences this year for a lot of reasons, but especially because after a decade I have a new answer to a great customer question.

 

“Does SolarWinds offer Premier Support?”

 

“Yes, we most certainly do.”

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