|Loggly, Log & Event Manager, & Risk Intelligence|
Unified log analysis and log monitoring
Log management software for security, compliance, and troubleshooting
Locate Sensitive Data across Networks and Workstations
* The newest Monthly Mission can be found here: THWACK Monthly Mission - November 2018
THWACKcamp "The Mission"
When you throw a two-day, worldwide virtual IT learning event, you’d better have some interesting material to cover. This year, to satisfy thousands of attendees, we pushed ourselves to find those IT hot buttons, engaged in valuable conversations with industry experts (including our own), swizzled in some thought leadership, and showcased new product introductions—all the stuff we hoped technology pros like you would find interesting.
Now, if you happened to miss this year’s THWACKcamp™, or even if you attended, we’ve built this month’s mission around all 18 sessions worth of IT goodness. Sample each session, answer the weekly questions, and you could walk away with one of our latest prizes.
Time for all you THWACKademics to get busy. Let’s get this mission started!
Complete the mission shortcuts between October 29, 2018 and November 25, 2018 to earn an additional 1,000 THWACK® points & enter to win a Nanoleaf Light Panels Rhythm Edition!
Correctly answer all 20 questions by November 25th, 2018 and get entered to win the Grand Prize! VIVO 36" Stand Up Desk Converter
In case you missed the announcements during THWACKcamp, our 2018 THWACK award winners are:
Innovation-ize-alyzer Award - rschroeder
Carmen Sandiego Award - CourtesyIT
The Domo-arigato Award - mesverrum
Zero to 100 - jeremymayfield
The SolarWinds Boomerang Award - jbiggley
Keeping it Real - rschroeder
I'm Going to Let You Finish, But... - mesverrum
Class Valedictorian - frankmuhlstadt
Thank you to everyone who participated in the nomination process, our esteemed judges, and all of the great contributors who have won our metric-based award.
Web Help Desk® is featured on Gartner®, a business software review site. If you’re a Web Help Desk user, please consider writing us a review to help others evaluate if our software is the right IT Service Management Tool for their organization.
Writing a review will only take about five minutes, and to thank you for your time, you’ll be entered for a chance to win a $25 Visa® gift card from Gartner!
It just takes one easy step:
Thank you for your help!
**Offer expires on 10/31/18**
I'm Rick Schroeder, a Network Analyst for the last 28 years for public education and health care systems. I support a network that spans across three north-central states and contains 100 hospitals, clinics, and business sites. I've been a member of THWACK® since 2004 and have attended most THWACKcamp™ events since.
THWACKcamp is a great resource for finding things that help me have better days—things that leverage new powers and features (or things I’d missed) in SolarWinds products. I enjoy sharing ideas during THWACKcamp in the chat window, and I get a kick out of the great camaraderie and notions from other attendees in that same chat window during each session. And who doesn’t enjoy getting points for attending? Points that can go towards a swell THWACK Pack or a Bluetooth speaker or any number of other fun toys!
Some of the favorite moments have been "Aha!" instances during the presentations. The times when I learned something new, a different way of getting a job done, or something that helped me solve problems or improve my efficiency. And of course, the other chat window participants and their fun comments are great entertainment, too!
I'm most looking forward to "There's an API for That: Introduction to the SolarWinds Orion SDK." We need more out of our dollars spent on monitoring, and this session might just include the information I need to better automate actions from alerts, reduce alert noise, and talk about how I can tie more things into SolarWinds products via the API. One example of the latter:
This year I was able to get our in-house CMDB tied into the Orion® SQL Database so it can mine UDT information to let our support staff know where a device is located on the network—via the CMDB. It gives Help Desk staff a good idea of which users and devices will be affected by any given hardware outage, since they can tie dependencies of end devices directly to the switches and routers and circuits those devices rely on. This information is great during an outage, but even more so when planning scheduled maintenance. Now we know who to contact when scheduling a maintenance window, and who's impacted by the failure of any given piece of network infrastructure.
Even better, I’ll likely have more knowledge of which Select and Call and Query options are valid, plus resources to help me learn the syntax required to create a valid SDK query. Maybe I’ll even learn how to tie SDK into an API that can be leveraged with my other non-SolarWinds products. With the THWACKcamp experts, you just KNOW something great is just around the corner that will address these needs!
Maybe best of all, THWACKcamp lets me attend remotely without any cost higher than an hour of my time per session. No need to try to get approval from the finance department for travel expenses and hotel and meals—it’s right in my cube! Who could ask for better convenience and lower-cost knowledge share than that?
It doesn’t take much to persuade me to tune in for the events. Patrick Hubbard’s always in a good mood and consistently teaches me something new and useful. Joe Kim is going to share information in the Day 1 Keynote, and he’s the Executive Vice President of Engineering and Chief Technical Officer for SolarWinds. What cool stuff will HE share that I can use to help make my network team shine?
The great knowledge shared, and the friendly and fun environment, are worth registering to see. Have you registered yet? If not, join me in attending the event October 17-18, 2018. Register now.
The beginning of October means it’s time to start stocking up on candy, carving pumpkins, and picking out the perfect Halloween costume. But it’s also a time to scare yourself silly with cheesy Halloween movies and, of course, stories of times when chaos reigned in your data center.
The end user’s ghost haunts us all with innocent mistakes this Hallow’s Eve. From security oversights, to trying to troubleshoot their own issues, to accidentally breaking equipment through an unfortunate potion of liquids and electricity, IT pros have seen it all. With the spookiest day of the year approaching, it’s the perfect time to reflect on the scary stories you’ve experienced (or may have yet to experience!) – and we want to hear them!
Help us celebrate Halloween this year by submitting your real-life scary stories or nightmarish fears about end users by Wednesday, October 17 and in exchange, we’ll give you 250 THWACK points.
It's about time that GNS3 users got a major upgrade to their existing PuTTY™ tool! We are excited to launch a brand-new integration into the GNS3® software with the recently launched Solar-PuTTY application—powered by SolarWinds. As part of this launch, we want you to put the new FREE tool to the test in the below mission.
Now we want you to put Solar-PuTTY and GNS3 to the test in our latest community mission!
What is up for grabs?
Note: Please make sure to post your submission in the GNS3 Community by Clicking Here
Attached are the Terms & Conditions for the Sweepstakes.
In an effort to provide a more effective command-line interface (CLI), we are excited about the new feature sets of Solar-PuTTY, including:
Scripts – Automated login and bulk configuration. Scripts are executed immediately after login. You can use scripts to automatically enter enable/privileged exec. You can also create longer scripts to make configuration changes to a device and then run the script on several sessions. Just like credentials, these are stored and can be referenced by any session.
Session – Export and import. Whether you’re in a classroom or in the office, it’s a pain to share connection information verbally. Instead, use the three dots in the top left of Solar-PuTTY to export your sessions, then you can send it to your colleague or whoever you’d like to share it with, so they can easily import the information. Less talk, more results.
Tags – Better than folders. Tags can be a great way to organize your sessions without having to worry about hierarchy or overlap. We like to use them for location (“Dallas Datacenter”) and roles (“Border Router”), but you can use them for anything you like. Create tags in Settings (Ctrl + s) and apply tags to any session. Plus, tags are searchable!
Session Logging – Know your work. Dreaming of a Cisco® Certified Internetwork Expert (CCIE®) Certification? Review your logs after a lab and assess opportunities where you can improve in terms of accuracy, speed, and order of operations—all important for the CCIE. Bad outage caused by a config? Prove exactly what you did or did not do. Better yet, prove how you fixed it! Session logging can be enabled when you create a new session or by editing an existing session.
A fountain of database enlightenment awaits you, but will you embark on this mission to find it?
As lore would have it, a DBA’s treasure of performance intelligence was said to exist in the data center, yet was never found. But now, thanks to intriguing database discovery, the tables are turned and its riches are now within your reach. Grab your trusty mug and prepare to cast off from your current environment in search of enlightened database performance and desirable loot (aka cool prizes).
Sources tell you that Database Performance Analyzer (DPA) 12.0 has the map you’re seeking. Start exploring with Query Performance Analyzer and you’ll find that continual monitoring for inefficient query data access can take the heavy lifting off your shoulders. Database Performance Analyzer can also help you find the queries causing the database engine (and your systems) to work really hard for very little return. Look for Table Tuning Advisors along the way. Discover how you can aggregate the workload from those queries at the table level, supplying the necessary information to help make better proactive tuning and optimization decisions.
Go forth and navigate perilous low ROI queries, missing indexes, and table workloads to dig into a wealth of correlation and analysis. “X” marks the spot for optimizing your database performance!
Start the mission now for a chance to increase your knowledge and win prizes. Good luck!
Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Sonos Beam - Compact Smart TV Soundbar!
The shortcut is simple:
Correctly answer all 10 questions by October 21, 11:59 PM CDT and get entered to win the Grand Prize! Nintendo Switch
|LOG MANAGER FOR ORION & SERVER CONFIGURATION MONITOR|
Aggregate, search, and chart log data within the Orion® Platform
Easy-to-use system and application change monitoring
* The newest Monthly Mission can be found here: THWACK Monthly Mission - October 2018