Happy Holidays from SolarWinds!


We hope you all enjoy an extra helping of cached potatoes & Raspberry Pi ala node this season. 


Hopefully you're all getting some well deserved vacation time in. 


What are your plans for the break?

Database Performance Analyzer (DPA) is about to be featured on G2 Crowd, a site that gives your peers an inside look at “hot” business software.


We want to make it easy for people to evaluate and understand if DPA is right for them.


So, if you are a DPA user, please consider writing us a review.


7-9 minutes of your time AND you’ll be rewarded with 1,000 THWACK points, plus a $25 Amazon gift card from G2 Crowd! 

It’s just 3 easy steps:

  1. Click HERE to leave your review
  2. Post a screenshot of your review below
  3. As a thank you, we’ll deposit 1,000 Thwack points into your account!


Thank you for your help!


**This is an exclusive sneak preview offer for our THWACK Community (expires 12/29)**

Our Web Help Desk software is currently in the running for Gartner Peer Insights Annual Customers’ Choice award! And we’re super excited to participate. They recognize 7 software vendors who have an average rating greater than 4.2 stars and more than 50 reviews in the last 12 months. It’s a tight race, and we need an extra push before the end of year to help us secure an award.


So we’re asking for your help!


If you have used Web Help desk now and or in the past, and would like to help us win, please consider writing a review today, it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by 12/31/2017.


Here’s what we ask:

  1. Click on this link to leave your review: http://gtnr.it/2yFLtiq

  2. Post a link to your review below
  3. As a thank you and we’ll deposit 750 Thwack points into your account!


Thank you for your help!

The Web Help Desk Product Team


By now you’ve learned how to harness the power of SolarWinds® Network Insight™ for Cisco® ASA and you’re equipped with the tools you need to become an all-seeing network professional.

Now that firewall failures are a thing of the past, you have time to focus on more important things, like what gifts you’re going to buy yourself your friends and family this holiday season.

Good work on another mission accomplished, THWACKsters!


THWACK Monthly Mission - November 2017


Mission Recap Survey & Questions:

Network Performance Monitor

Reduce network outages and improve performance with advanced network monitoring software


I was doing some routine monitoring when I saw... I saw systems in the cloud! Before I could drill down and get a closer look, the administrator issued an alert that the evil Empire of End-Users was threatening the health of the whole system.

THWACKsters, we have no choice but to go on an emergency mission to rescue as many applications, servers, and VMs that we can. We’ll take our upgraded ship, the SolarWinds® S.A.M., that will allow us to have visibility across cloud environments, so we won’t be flying blind.

I am no SysAdmin, but I know IT. It moves through and surrounds every living thing. Close your eyes... feel it... the light... IT has always been there... IT will guide you.

It’s THE LAST MISSION of the year. Use your new abilities and battle beyond your data center!


Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Star Wars Jedi Challenges!

Want to join the mission, but not a member? Sign up FREE now!


Weekly Prizes &  Drawing Dates:

December 11: R2D2 Charging Hub
December 18: Storm Trooper Bluetooth Speaker
December 25: X-Wing vs. Death Star Rebel Assault Drones
January 1: Sphero BB-9W App-Enabled Droid

Grand Prize

January 1: Star Wars Jedi Challenges

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.


Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win Death Star Legos!
The shortcut is simple:
    1. Download Server & Application Monitor
    2. Take a screenshot of the cloud summary page populated by either AWS or Azure instances/VMs
    3. Submit your screenshot below



A new question will open every day (Monday - Friday) starting on December 4, 2017. Once a question has opened, it will remain open until December 31, 2017 at 11:59 p.m. CST. Check the schedule below for exact open/close times.

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by December 10 to be entered to win: R2D2 Charging Hub
Week 2: Complete questions 6-10 by December 17 to be entered to win: Storm Trooper Bluetooth Speaker
Week 3: Complete questions 11-15 by December 24 to be entered to win:X-Wing vs. Death Star Rebel Assault Drones
Week 4: Complete questions 16-20 by December 31 to be entered to win: Sphero BB-9E App-Enabled Droid

Correctly answer all 20 questions by December 31 to be entered to win the Grand Prize! Star Wars Jedi Challenges

Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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