Exciting news - We have brand new items into the THWACK store!


We have SolarWinds® Socks featuring our new brand colors (a steal at 12,000 points per pair).






To add, we have super comfy Astro Geek T-Shirts for 7,000 points. If you weren’t able to grab one of these shirts at one of our tradeshow booths, now is your chance!




Custom SolarWinds Beats® Headphones for 125,000 points!



Last but not least, the long awaited sysadMANIA™ board game is now available for 60,000 points!




You asked & we listened!

Happy shopping!

Curious to learn about what’s new in the Q4 releases? 


With the release of SAM 6.5, and DPA 11.1, SolarWinds Academy brings you a training session where we will discuss the new features of these products. Our training team will cover all the new and exciting enhancements. training is sure to bring you up to speed on the new product features even faster!


*NOTE: Attending these trainings will earn you 1,000 THWACK points!


Please register to attend the live trainings from the SolarWinds Academy! 


Title: New Feature Training: SAM 6.5 & DPA 11.1


Link: https://customerportal.solarwinds.com/VirtualClassrooms/



  • - APAC Class - Thursday, December 14, 2017 10:00am - 11:30am SG Time
  • - EMEA Class - Thursday, December 14, 2017 14:00 - 15:30 GMT
  • - NA Class - Thursday, December 14, 2017 11:00am - 12:30pm CST



How to register: To register your attendance for this class please log into the customer portal and select the appropriate class and date to register. https://customerportal.solarwinds.com/VirtualClassrooms/#


Hi – We would like to better understand how Thwack Users use Backup and recovery technologies.

Applications are becoming more essentials for every type of business, combined with ransomware and frequent security incidents, Backup is becoming more and more important.

If you don’t mind, please take a minute, (and grab a quick 1,000 THWACK points*), to complete a quick survey and let us know about how your organization uses Server Backup technologies.

We look forward to your feedback. Thanks as always!


Take survey now>>


*Complete the survey by November 21, 2017 to receive 1,000 THWACK points.

SolarWinds would like to get your opinion on licensing and deployment options for network monitoring and management.

Do you prefer on-premises or SaaS? Perpetual or Subscription? 

Let us know by taking this very brief survey.


Take survey now>>


*Complete the survey by Friday, November 24th to get 500 THWACK points!

The ghosts and ghouls of Halloween are behind us, and the beginning of November means that Thanksgiving is fast approaching. As the leaves continue to change and the holiday season ramps up, shopping is at the top of everyone’s to-do list. And what better way to take advantage of the holiday sales than from the comfort of your own home on Cyber Monday?


The rise in online activity stemming from these sales, however, will certainly create costly bottlenecks and downtime, and an increased need for optimized application performance. How can we best handle and manage this increase in demand and activity to provide end users with the best holiday shopping experience?


We want to hear your post-Thanksgiving advice for peers and colleagues managing the Cyber Monday madness. Help us all prepare this year by sharing your best practices for application performance management and maintaining uptime by Thursday, November 16, and we’ll give you 250 THWACK points in exchange.

Firewall failures result in lost connectivity and increased security vulnerability. Not on your watch!

Introducing SolarWinds® Network Insight™ for Cisco® ASA, your secret weapon to automate the monitoring and management of your ASA infrastructure in a single unified platform. Enjoy complete visibility into the health and performance of your firewall environment with filtering, searching, and viewing of ACLs through the new Firewall Rule Browser.

Your mission this month: Become an all-seeing network professional with the help of Network Insight for Cisco ASA.

Can’t get enough of Network Insight for Cisco ASA?

Watch the latest episode of SolarWinds Lab™. It’s our Cisco ASA Firewall Special: VPN, ACL, HA, Multi-context, and more. Watch Recording.

And check our new eBook, Thou Shalt Not Pass… I Think? This eBook will show you how to be a Cisco ASA ace. Get the eBook today!


Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: A Fire Tablet!


Weekly Prizes & Drawing Dates:

November 13: Long range Walkie talkies
November 20: Giant Jenga Game
November 27: Fire stick + THWAMMOCK
December 4: Tile Mate & Slim Combo Pack

Grand Prize

December 4: Fire Tablet

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.


Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Nest Thermostat! 
The shortcut is simple:
    1. Download Network Performance Monitor (NPM) OR Network Configuration Manager (NCM)
    2. Take a screenshot:
      For NPM take a screenshot of all interfaces on a selected node (status/type/interface)
      For NCM take a screenshot that includes a running config in the config list
    3. Submit a screenshot of your chosen view

*Bonus round* Earn up to an additional 500 THWACK points for screenshots showing NPM or NCM with ASA - Submit bonus screenshots here


A new question will open every day (Monday - Friday) starting on November 6, 2017. Once a question has opened, it will remain open until December 3, 2017 at 11:59 p.m. CST. Check the schedule below for exact open/close times.

Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by November 12 to be entered to win: Long range Walkie talkies
Week 2: Complete questions 6-10 by November 19 to be entered to win: Giant Jenga Game
Week 3: Complete questions 11-15 by November 26 to be entered to win: Fire stick + THWAMMOCK
Week 4: Complete questions 16-20 by December 3 to be entered to win: Tile Mate & Slim Combo Pack

Correctly answer all 20 questions by December 3 and get entered to win the Grand Prize! Fire Tablet

Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

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