Great news! Two SolarWinds products have been nominated in the DBTA Reader’s Choice Awards this year: SolarWinds Log & Event Manager and Database Performance Analyzer!  If you would be so kind to cast for your vote for LEM and DPA, we thank you in advance!




Voting closes on May 20th!


We live in an amazing time where we have knowledge of just about everything at our fingertips – it’s just a search away. This is the norm now, and one of the reasons why your #1 request has been to make it easier to find answers to your technical product questions.


Over the last year we’ve invested in processes and technology, as well as improving our technical content so that you can quickly find the answers to your product questions. Some of you have stumbled across this new capability already by doing a Google search.


With the new SolarWinds Success Center, now you have one stop for all official SolarWinds technical content. In the SolarWinds Success Center you will find:




So far the response to this additional channel for helping you has been extremely positive. The newly launched Success Center is v1.0, and we are updating the content EVERY DAY and we will be making improvements to the functionality over time. We’d love to hear your feedback and ideas for improvement. Please comment in this post or send a note to

We are super excited today to announce another great addition to the GNS3 Academy Line-Up with our "Python Network Programming - Part 2: Multivendor Environment" course. Because we love Thwack Users so much we are providing a special THWACK discount to get this course for only $19 for a limited time. Check it out > Python Network Programming - Part 2: Multivendor Environment | GNS3 Academy


Don’t miss out on 185+ lectures in 1080p Full HD format with improved audio, 10+ hours of network automation and programming quality content and 15+ Python scripts for you to download and use on your network devices right away, for free. A fully optimized and ready-to-use Ubuntu VM, quizzes and a final network programming project are also included in the course.


Let me tell you what's this course all about:

  • Learning to use amazing Python libraries and tools to manage network devices easily and without writing too much code.
  • Connecting remotely to network devices and read/extract/display/store command output, using interactive Python scripts, on: Cisco IOS, Cisco IOS XE, Cisco IOS XR, Juniper JunOS, Juniper (Netscreen) ScreenOS, Arista EOS, HP ProCurve OS and Avaya ERS OS.
  • Configuring (one or more) network devices remotely, using interactive Python scripts, either by specifying the commands at the prompt OR asking the script to read them from one or more text files, on: Cisco IOS, Cisco IOS XE, Cisco IOS XR, Juniper JunOS, Juniper (Netscreen) ScreenOS, Arista EOS, HP ProCurve OS and Avaya ERS OS.
  • Executing configuration commands on multiple network devices from multiple vendors simultaneously.
  • Working with a device inventory in XML/JSON/CSV format and network metadata, while easily counting your registered network devices, getting device information by IP address, searching and listing device information, checking IP reachability and SSH availability and much more, using a simple but efficient tool in the Python interpreter or Linux shell.
  • Managing network device credentials in a centralized, encrypted file.
  • Managing access lists and converting access lists from one format to another using a very efficient tool (Example: Converting a Cisco IOS ACL to a Juniper JunOS ACL).
  • Automatically executing commands upon device login, right from the Linux shell.
  • Getting device interface information fast, right from the Linux shell and saving the information to local storage.
  • Working with Python and SNMP and easily performing SNMP GET, SET, SET multiple OIDs, WALK, GET-NEXT, GET-BULK operations on Cisco, Juniper, Arista and HP network devices, using only a few lines of code.
  • Parsing locally stored Cisco, Juniper, Arista and HP configuration files and extracting various pieces of information, using a very straightforward Python module.
  • Managing device configuration changes using a script that regularly saves the configuration files from your network devices to the local system, compares them with previous file versions, builds a report with all the differences and either stores the report locally and/or emails the report to the network administrator’s email address(es).
  • Performing various small network tests and operations using the Python interpreter.


Still not enough for you? Let me describe a few more features of this course:


  • More than 15 Python scripts for you to download and use right away, for free. The scripts are customized for each vendor in the course.
  • An amazing optimized Linux Ubuntu VM, with all the tools, modules and dependencies already installed and all the scripts ready to be executed on the devices in your network.
  • Command cheat sheets with all the essential commands and lines of code in each section.
  • Quizzes and a final network programming project for you to build and implement in your test lab/network. Also, the solution for the project is explained and tested.
  • 1080p, Full HD videos. Improved audio quality.
  • 185+ lectures and counting. Over 10 hours of content.
  • Concise and focused lectures. Straightforward configuration of devices. Less software and operating system complications. Less code to write and troubleshoot. All the scripts I provide are fully interactive.
  • Bonus: a Python module created by me personally for handling Avaya ERS switches, which you can download, use and modify without any restrictions, for free.
  • My full support for any questions or suggestions related to the course.
  • Unlimited, lifetime access to the course + instant and free access to any updates.
  • Finally, don't forget you are covered by a 30 day money back guarantee, full refund, no questions asked!

Thanks to our good friends at INE they have posted the #GNS3 Course (5+ Hours of Training) online streaming for our users for FREE.


This course is designed for those who have no previous experience with GNS3 and wish to learn how to utilize GNS3 to create Cisco networking topologies for Cisco Certification preparation, or just for fun. In this course you will learn how to download the GNS3 application (version 1.4.4) and view a demonstration of the installation process.


After installing the product on a Windows-based laptop, you will learn about the various toolbars and screen layout of GNS3. GNS3 nodes will be discussed (such as routers, Ethernet Switches, Etherswitch Routers, Frame-Relay Switches, and more) and you’ll see several live examples of how to build network topologies with these devices. The course will culminate with one or more CCNA Example Labs (time permitting) that describe a lab objective and topology, which will subsequently be built from the ground-up so you can view a real, working example of using GNS3 for Cisco Certification preparation, and even replicate this same lab within your own GNS3 environment for practice.


Attached is a link to the stream of the course + a couple example of the modules > Getting Started with GNS3 - INE 





Hi, we are looking into updating Customer Portal permissions, and we would like your input! Please fill out this survey by April 22nd and get 250 thwack points.


Survey closed.



So who are you? Are you-you, like, some Special Forces guy or something? 1602_April_Thwack_Mission_Thwack_Badge_75x75.png

Nah. I’m just an IT guy.

An IT guy?

Just an IT guy…

When your Network is under siege and you’re facing a security breach, you’re the one they call. Make sure you have the right tools at your disposal to defend your environment. This month’s mission is all about making sure you’re equipped to deal with whatever NetSec challenges you face.






Use the mission’s information resources (hints) to complete the tasks and answer the questions. Correctly answer each question during the week and you'll be entered to win the weekly prize. Correctly answer all 20 questions over the course of the month and you'll be entered to win the grand prize: Call of Duty: Black Ops III PlayStation 4 500GB Bundle. As an added bonus this month, you’ll have a chance to win a NetSec Siege Defend your Network T-shirt.


Mission Rules

  1. A new question will open every day (Monday - Friday) starting on April 4th.
  2. Once a question has opened, it will remain open until May 1st @ 11:59pm CT. Check the schedule below for exact open/close times.
  3. There are 2 types of questions: multiple choice & fill-in-the-blanks.
    1. Multiple choice - Only your first attempt at answering a question counts. Double check your answers!
    2. Fill-in-the-blanks - The page will simply refresh and not move to the next step until you enter the right answer. The number of characters (including spaces) is included in brackets.
  4. Correctly answer all 5 questions within a given week and be entered to win the weekly prize!
    • Week 1 - Drawing on April 11th
    • Week 2 - Drawing on April 18th
    • Week 3 - Drawing on April 25th
    • Week 4 - Drawing on May 2nd
  5. Correctly answer all 20 questions over the course of the month to be entered to win our grand prize! Call of Duty: Black Ops III PlayStation 4 500GB Bundle
    • Grand Prize - Drawing on May 2nd
  6. 150 points are being awarded for each correctly answered question.  There are 20 questions which means you can earn a maximum of 3,000 points for this mission.

***Points/badges will be added to profiles once the mission has closed***


For a chance to win a NetSec Siege Defend your Network T-shirt, just follow these 3 easy steps:

  1. Download Log & Event Manager>>
  2. Take a screenshot of one of the following views:
    • Monitor Network Traffic: Take a snapshot the ‘All Network Traffic’ filter (Hint: Monitor section)
    • Monitor USB Activity: Take a screenshot of the ‘USB File Audit Activity’ Filters (Hint: Monitor section)
    • Manage Privileged Accounts: Take a screenshot of the ‘Administrative Monitoring’ rules (Hint: Build->Rules )
    • Compliance and Reporting: Take a screenshot of the Compliance rules (Hint: Build->Rules)
  3. Be one of the first 500 to submit a screenshot HERE>>.

    That’s it! 3 steps to win a t-shirt!

Weekly Prizes







Week 1: 3D Color Changing Storm Trooper Desk Lamp

Complete questions 1-5 by April 10 to be entered to win

Apr 4 - Question 1

Question 2

Question 3

Question 4

Question 5


Week 2: Bose SoundLink Bluetooth Speaker

Complete questions 6-10 by April 17 to be entered to win

Apr 11 - Question 6

Question 7

Question 8

Question 9

Question 10


Week 3: Sphero 2.0: The App-Enabled Robotic Ball

Complete questions 11 - 15 by April 24 to be entered to win

Apr 18 - Question 11

Question 12

Question 13

Question 14

Question 15


Week 4: Samsung Gear VR - Virtual Reality Headset

Complete questions 16 - 20 by May 1 to be entered to win

Apr 25 - Question 16

Question 17

Question 18

Question 19

Question 20

Correctly answer all 20 questions before May 1 and get entered to win the Grand Prize!

Call of Duty: Black Ops III PlayStation 4 500GB Bundle


Mission Accomplished! You bravely took the oath and conquered the mission with reckless abandon. You stood watch over your IT environments even with the ominous threat of downtime, network issues, slowing servers & applications, and constant security threats. You have earned your spot at the House of SolarWinds and we respect your courage.

thwack Monthly Mission - March 2016


Mission recap survey & questions:


Free Trials & Free Tools:

Manage IT from top to bottom with SolarWinds free trials & tools.

Free Trials

Fully Functional, 30-Day Trial

Free Tools

Limited Functions, 100% Forever Free

Bandwidth Analyzer Pack (BAP)



Network Analyzer & Bandwidth Monitoring Bundle (NABMB)



Server & Application Monitor (SAM)



SolarWinds Admin Bundle for Active Directory



Database Performance Analyzer (DPA)



Database Performance Analyzer Free (DPAF)



Log & Event Manager (LEM)



Event Log Consolidator (ELC)




Mission Accomplished! Don’t forget to join us for our next mission starting April 4th!

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