We're doing some research to understand how IT professionals troubleshoot incidents to identify root cause. We’re interested in learning about the resources and tools you use, how you collaborate with teammates and what types of problems you encounter. If you are involved in the troubleshooting process, check out our survey.


You must be a current SolarWinds customer and located in the U.S. to take the survey. We’ll ask you a few questions at the beginning of the survey to make sure you’re a right fit. Even if you don’t qualify to take the entire survey, you will still get 250 thwack points!


As a thanks to all who qualify and complete the survey, we'll give you a $10 amazon.com gift card through email.


Take our survey!