IP Address scope starts with spreadsheets and may end with one click backup and restore of DHCP or DNS servers.  We would like to see how you can define IP Address Management problematic.  If you would, please take a 10 question short survey: IP Address Management Survey.  Participants will receive 250 points once the survey has closed.

We greatly appreciate it!

We have reached the Release Candidate (RC) phase for our next release, Web Help Desk 12.1. RC is the last step before general availability and is a chance for existing customers on active maintenance to get the newest functionality before it is available to everyone else. You can find the RC binaries for download in the SolarWinds customer portal.


If you have any questions I encourage you to leverage the WHD RC group on thwack:




This release contains the following product improvements and new features:


You will find the more information about this release in Product Blog.



I am pleased to announce the General Availability of Netflow Traffic Analyzer - NTA - v4.0.


The benefits of NTA v4.0 are:

  • Larger customers will benefit from a dramatic improvement of the flow processing capabilities (at least 5 times more flows compared to NTA 3.x)
  • All customer sizes will benefit from more accurate network troubleshooting data, based on the possibility to retain highly granular flow data (1 minute) for months vs. hours before
  • Existing customers will see visibly improved performance of NTA itself, as well as all other products running on the same servers.
  • All customers will benefit from the ease of use brought by the new Orion Core platform reporting module
  • FIPS compatibility


NTA v4.0 release notes are here


You can find important FAQs about v4.0 here


We all hope you enjoy this major release of NTA!

Have 10 minutes? If you work for or as a contractor/consultant to the government (Federal, state/local/county, public education, etc.), please take this survey about implementing automation technologies in your IT infrastructure. All respondents that complete the survey earn 250 thwack points AND are entered to win one of five $25 Amazon gift cards*!


Take the survey!

Well, December is here and you know what that means... 'tis the holiday season!  December is also a huge milestone in our world as it marks a full year of the ever-so-popular monthly missions here on thwack.  We've given away everything from Chromebooks, a Star Wars Xbox, a couple of GoPro cameras, a drone or two, too many tablets to count, and just about every other newly released piece of technology on the market today.  We did some reflecting over the past year and decided to bring it full-circle this month to close out the year.  But before I give you this month's contest, I need to make an important announcement.  There has been a very persistent push from the community team to open these missions internationally and I am overly joyed to share with you that the we are cleared to open this contest to the UK and Germany starting with the December mission!  That being said, lets get started!


December's Mission

Welcome to The 12 Days of SolarWinds! For 12 days, a new 3-question quiz will open that focuses on a product or bundle in the SolarWinds suite.  And to help with your holiday shopping, we're giving away 12 $500 Amazon® gift cards!  That's one $500 gift card for each quiz.  The quizzes are really quite simple as we've included hints to each question that take you to the answer.  Follow the rules below and you could be $500 richer this holiday season!


Mission Rules

  1. You must have a thwack account to record your submission and be entered to the drawings - registration is quick and we do not spam or share your email whatsoever.
  2. All quizzes will open at 12am CST on it's respective day.  Follow the calendar below.
  3. Submissions for all 12 quizzes will remain open until December 20th.
  4. You must correctly answer all 3 questions on a quiz to be entered to the drawing for that day's gift card.
  5. Only your first submission to each quiz will count - double check your answers before submitting!
  6. Correctly answer all questions on all 12 quizzes and your name will be in all 12 drawings - better your chances at winning!
  7. We will draw for all 12 $500 Amazon® gift cards on December 20th.
  8. US, Canada, and UK - Terms & Conditions
  9. Germany - Terms & Conditions







December 2nd

The 1st Day of SolarWinds:

Server & Application Monitor

December 3rd

The 2nd Day of SolarWinds:

Log & Event Manager

December 4th

The 3rd Day of SolarWinds:

IP Address Manager

December 5th

The 4th Day of SolarWinds:

Virtualization Manager

December 9th

The 5th Day of SolarWinds:

Network Configuration Manager

December 10th

The 6th Day of SolarWinds:

Network Performance Monitor +

Server & Application Monitor

December 11th

The 7th Day of SolarWinds:

Storage Manager

December 12th

The 8th Day of SolarWinds:

Web App Monitoring Pack


December 16th

The 9th Day of SolarWinds:

Bandwidth Analyzer Pack

December 17th

The 10th Day of SolarWinds:

System Center Ext. Pack

December 18th

The 11th Day of SolarWinds:

Alert Central

December 19th

The 12th Day of SolarWinds:

Network Performance Monitor


12 $500 AMAZON®




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