Listen up SolarWinds users! Has one (or two or five) of our products saved your bacon in more ways than you thought possible?  Let us know!


June's Mission

Write a product review in the Spread the Word forum by answering ALL 4 of these questions and earn a $25 e-gift card from Amazon!  International users pay attention - YOU'RE INCLUDED!

  1. What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change)
  2. Which SolarWinds product(s) saved your bacon?
  3. Did you consider other options, and why did you choose SolarWinds?
  4. How has life been since you've rolled out SolarWinds in your environment?

*copy/paste these questions directly into your post*


A few guidelines:

  • One gift card per person, not per review.  We'd love to hear your experience with all of our products that apply to you so, compile them all into a single post.
  • Gift cards will be sent to the email address associated with your thwack account within 24-48 hours (not including weekends).
  • International users - you can spend your gift card here.  This is a shortcut to find items that are eligible for international shipping.

Click here to write your review and be sure to select "SolarWinds Saved My Bacon" under Categories before posting.


Start New Discussion   thwack.png


Don't miss out!


June Mission BONUS

Share your review for the June Mission on social media to earn 300 points per share and the Spread the Word badge (if you haven't already earned this badge).  Please add screenshots of your share(s) in the comments section of your review post.

Terms & Conditions

Heading to Microsoft TechEd in New Orleans next week? Vote for the Best of TechEd Awards, run by Windows IT Pro! SolarWinds Virtualization Manager is a finalist in the Virtualization category. Check it out and VOTE NOW.


Engineer’s Toolset delivers a comprehensive collection of must-have networking tools ranging across monitoring, discovery, and diagnostics tools. By taking advantage of Engineer’s Toolset you can quickly diagnose, isolate, and find the root cause to the problems affecting your network.


Join SolarWinds product management team for this webinar where you will learn:


  • Introduction to SolarWinds Workspace Studio
  • Top 10 commonly used tools in Engineer’s Toolset
  • Tips and Tricks for getting the most out of Engineers Toolset
  • Engineer’s Toolset integration with Network Performance Monitor (NPM)
  • Engineer’s Toolset integration with Network Topology Mapper (NTM)


When is the webcast?

Register for this free webinar and learn about the best practices for getting the most out of Engineer’s Toolset.


Register Now

Wednesday, June 5

10:30 am CDT / 4:30 pm BST

New IP Address Manager 4.0 just has arrived. The upgrade is available for free for all IPAM customers under active maintenance and can be downloaded from the SolarWinds customer portal.


The 4.0 comes with following list of new features and improvements:

  • Support for BIND DNS management and monitoring
    • Create, edit, delete DNS zones and DNS records for BIND DNS v8.x and v9.x (A, AAAA, MX, PTR, CNAME)
    • Monitor BIND DNS service status
    • Monitor BIND DNS zone status
  • Active IP Address conflict detection in both static and DHCP environments.
  • Integration of IPAM with our UDT product via subviews
    • See Port and User information on the same page as IP address Host or DNS assignment history
    • Shutdown port remotely in case of IP address conflict (UDT functionality)
  • New Icon pack for IP addresses, DNS zones and DHCP scopes.


You can read more information here

We are pleased to announce the general availability of SolarWinds Web Help Desk v12. This release contains the following product improvements and new features:


  • Improved LDAP Directory and Active Directory auto-discovery
  • Native Asset Discovery (using WMI)
  • Native integration of Asset Database with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM) and Server and Application Monitor asset databases (SAM)
  • Native integration with Alerts from SolarWinds NPM, NCM and SAM
  • New Getting Started wizard
  • Automatic setup of WHD database in the wizard
  • Support for Windows 2012, Windows 8 (only for evaluation version of WHD)
  • Support for MS SQL 2012, support for embedded PostgreSQL database
  • Migration utility from Frontbase to PostgreSQL


For details on these features please visit previous announcement about Release Candidate on Product Blog.


You can view the full set of release notes, including problems fixed here.


Download Web Help Desk now and have fun!

Today I am very pleased to announce the General Availability of Network Performance Monitor 10.5. The most noticeable features and enhancements include:

  • Routing information including alerting for major routing protocols (RIP, OSPF, BGP)
    • View and search in routing tables.
    • See changes in default routes and flapping routes
    • View router topology and neighbor statuses
  • New Interface filtering UI to import discovery results:
    • Exclude virtual interfaces and access ports, or specific interface type
    • Select interfaces based on pattern matching including Regex formulas
    • The new preview UI for final selection of imported interfaces
  • Multicast traffic information monitoring and alerting, including topology information.
    • Automatic detection of multicast protocol and multicast group import into NPM
    • Display multicast information, route information, and device information in a single unified view
    • View multicast topology using upstream and downstream device list information
    • Generate intelligent alerts based on multicast errors
  • Interface Auditing
    • View user actions related to interface monitoring in NPM

You can download new version from your customer portal


As described in this blog post, SolarWinds Network Configuration Manager v7.2 has reached Beta status. In the meantime, we have been working on further enhancements and improvements. One of the features we focused on is the possibility to attach End-of-Life information to nodes managed by NCM.


To participate in the Beta program, simply fill out this survey and you will be sent the download links for the Beta. (If you already subscribed, you don't have to do it again.)


Remember, Betas cannot be installed in production and you cannot upgrade the Beta to any other future versions.

Protecting your network from rogue devices just got real with the new User Device Tracker 3.0. With the latest release of UDT, you’re in control of who and what connects to your network. It’s like having your very own SWAT team at your fingertips.



No longer does your network have to be at the mercy of unknown or unsafe devices, which at the very least are consuming valuable IP space or bandwidth, and at the very worst, accessing confidential data or taking down the network.



UDT gives you the power to track endpoint activity and stop unwanted users and devices from wreaking havoc on your network! 



New Feature Highlights:

  • Device Whitelisting: Define which devices are deemed safe for network access. Any devices connected to your network that are not on the whitelist will appear in the Rogue Devices resource list and an alert will be automatically generated.
  • Remote Port Shutdown: Being able to identify offending devices or unwanted network connections is one thing, but with no actionable controls, the problem remains unresolved. Therefore, it’s crucial to have controls like click-of-a-button port shutdown to stop threats and network problems in their tracks.
  • User Watch List: Flag users, in addition to devices, so you can be alerted every time they connect to the network. Whether for troubleshooting or security purposes, UDT will be your network’s watch dog.



So when you think SolarWinds User Device Tracker, think SWAT!

Secure network access

Whitelisting and watch lists

Active port shutdown

Tracking users and devices




SolarWinds User Device Tracker (UDT) delivers automated user and device tracking along with powerful switch port management so you can stay in control of who and what connects to your network. And, you can do it all from an easy-to-use, point-and-click Web interface!

Download UDT 3.0 Now

We are pleased to announce the general availability of SolarWinds User Device Tracker v3.0.


Version 3.0 includes the following enhancements:

  • Whitelisting – Set up a white list of devices based on MAC address, IP address, or hostname.
  • Trap notifications - Get connectivity information in "real time"; receive an alert when a device not on whitelist connects to the network.
  • Watch List - Add users to the Watch List.
  • Domain Controller Wizard - Facilitate collection of user login information by configuring appropriate logging level on Windows® servers.
  • Virtual Route and Forwarding (VRF) - Polls devices for VRF data.
  • Alerts - Get an alert when an endpoint port changes.
  • Reports - See a report on Wireless Endpoints.
  • Groups - Add UDT ports to groups.
  • Port Shutdown - Remotely shutdown a compromised device port.
  • Support of Windows Server 2012

UDT v3.0 is available for download in your customer portal for those customers under current SolarWinds UDT maintenance.

You can view the full set of release notes, including problems fixed here.


Enjoy UDT 3.0!

We hope you can join us for the latest in our very popular Friday webcast series.


Getting the Most from Your Virtual Infrastructure: How to Optimize Usage and Save Money


Whether you have a small or large virtual infrastructure, it's important to keep an eye on application performance and physical hardware health as well as performance, capacity planning, and sprawl control for your virtual infrastructure. Having easy access to key monitoring metrics can directly impact your budget and SLAs. Join us for a concise webinar to learn more about our comprehensive approach to systems monitoring. We’ll also cover how to quickly troubleshoot performance issues and optimize your virtual infrastructure.



Please choose a date that works best for you.

5.17 : 1pm CST:

5.24: 1pm CST:

5.31 : 1pm CST:

6.7 : 1pm CST:


If you'd prefer a one-on-one demo - write us at

I would like to announce the General Availability of Network Topology Mapper (NTM) 1.0.1. This is a service release and it fixes reported issues and problems.

It also comes with some high demand improvements as requested by our users. Namely,


  • NTM now exports to Microsoft Visio 2013
  • NTM now displays 10Gb Link Speed connections.
  • Displays & searches all IP Addresses of nodes.
  • Improvements in reporting, order of tabular report columns adjustable & now showing enumerated values into Switch port Report.
  • Evaluation Map can be exported to Microsoft Visio with restrictions.

The following bugs are taken care off with this release.


  • SNMP Credentials test now checks for v1 and v2.
  • WMI credentials test can now be cancelled if required.
  • NTM discovery being unresponsive.


Besides what's above, there is a list of issues and bugs that were fixed. You may see full list on NTM release notes page here.


You may download this version from your customer portal and directly upgrade from your current NTM V1.0 instance.

It’s that time again! In this action-packed episode, our geeks stage an action-packed virtual appliance install-battle. Then they configure and install SolarWinds great new (free!) alert management product – AlertCentral –all in way less than 20 minutes! We’ll have live chat with SolarWinds Geeks and experts before and after we air the show. Join us Thursday, May 2 at 1pm CST at

Last week dozens of you were instrumental in helping us decide between two launch banners for SolarWinds Firewall Security Manager.  We are pleased to announce that FSM v6.5 is generally available as of last night with the community chosen banner, of course.  Anyway, it's time for a new mission and another chance for you to move up a few notches on the leader board. 


May's Mission

Complete the thwack Firewall Security Manager (FSM) Challenge - a 10 question quiz where you can earn between 400 and 4,000 thwack points!


New to FSM?  Don't even own FSM?  No worries.  We've laid out the documentation/videos to ensure you can correctly answer each of the questions.  Even if you miss all of the questions you'll earn 400 points for attempting the challenge.


You will not need to sign up for anything or fill in an email address.  However, a few rules do apply.  You will only receive points for your first attempt at completing the challenge (feel free to retake the challenge if you're dead set on finding all of the correct answers).  Also, as mentioned, we are not collecting email addresses.  Therefore, don't forget to enter your thwack username/ID at the end of the quiz so we know who you are.  Once submitted, you'll be taken to the score page which will reflect how many points you've earned.  Each question is worth 400 points.  7 correct answers = 2800 points (and so on...). The points and badge will be added to your profile within 24 to 48 hours.


So, take the challenge, earn some points, and if we're lucky, you'll spread the word about SolarWinds Firewall Security Manager or even try it for yourself.

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