Our Ux team is core to our process here at SolarWinds. To help our products fit your needs and evolve with you, we need to hear from you. Right now, we are looking for people who are new to our ecosystem. If you have been a user of any of the SolarWinds Orion products for less than 18 months, please consider providing your feedback to the team in one of our 60 minute sessions between November 5th and 9th. You can see Kellie's post here: Want an early look at concepts for some changes to Orion Settings?, but if you have any questions or want to give it a whirl, please don't hesitate to reach out and let your voice be heard.
Email firstname.lastname@example.org and get on the list. By the way, helping Ux is one of the many ways you can earn points here on thwack and cash in for cool SolarWinds stuff in the store: THWACK Point System - Updated March 6, 2018.
Help us shape the product the way you want it.
See you on the boards,
ipMonitor 10.7 is now available for download in your customer portal, for those of you who have active maintenance.
Below is a list of the changes in this version.
We hope you enjoy this new release of ipMonitor!
For those of you who may have missed all of the emails and other announcements, NTA 3.10.0 reached General Availability (GA) mid September. NTA 3.10.0 includes several great enchantments:
If you are an existing NTA customer on active maintenance you will find the download in your portal.
WebHelpDesk 11.0.8 HotFix 1 available
This SolarWinds HotFix fixes an issue where the Web Help Desk sometimes generates invalid SAML request IDs,
resulting in a SAXParseException when processing the SAML response, resulting in the user being taken to the
WHD login page even though they were authorized by SAML.
Requires Web Help Desk 11.0.8.
NOTE: In the following instructions, <WebHelpDesk> represents the Web Help Desk home folder:
Mac OS X: /Library/WebHelpDesk
Windows: \Program Files\WebHelpDesk
(1) Make a backup copy of the following file:
(2) Use the helpdesk.jar file included in this hot fix to replace
the following files:
(3) Restart the Web Help Desk.
(1) Use the backup created above to replace the following files:
(2) Restart the Web Help Desk.