In the coming weeks and months, you will notice ongoing changes in the SolarWinds Customer Portal to improve the usability and expand the functionality of the portal. The first of these changes is a change of the URL for the SolarWinds customer portal to customerportal.solarwinds.com. If you have bookmarked the old URL, it will now redirect here. Additionally, once you log into the customer portal, you will see a new top navigation menu and additional navigation items on the left hand side. The SolarWinds Customer Portal will function as it has in the past aside from these changes.
In the coming months, we will be taking steps to redesign the Customer Portal to better serve our customers as we continue to expand the SolarWinds family of products.
Please be aware that on 8/13 and 8/24, the customer portal may be unavailable for short periods of time due to a system upgrade. This should not cause prolonged issues or outages.