St. Patrick’s Day is right around the corner, so dust off your “Kiss Me, I’m Irish” shirt and celebrate! Before heading out to show off your Irish stepdancing skills, tell us about your luckiest moments as a tech pro—because leprechauns aren’t the only ones who can find a pot of gold on the other side of the rainbow.
We want to know when you’ve felt luckiest in your career—the situations that made you raise a glass to yourself, or to the “luck of the tech pro!” When did you feel like things could have gone terribly wrong but didn’t? Did something break? Get lost or deleted? You know that feeling—all hope seemed lost, but like magic, everything worked out. (At least we hope you know that feeling).
Share your luckiest stories about finding the tech pro pot o’ gold by March 12, 2019, and we’ll give you 250 THWACK points in return!
Rise of the Undead User Accounts!
They rise from the grave with a single intent: to bite you in the neck. The users are long gone, but the accounts are lingering in your infrastructure—hiding below the placid landscape, just sitting, biding their time. They are waiting to rise like the undead, clawing, infiltrating your world. Don’t let them catch you off your guard—like everyone else during an undead invasion.
ARM yourself with the necessary tools to lock down your home and secure your environment. Barricades will only get you so far. It’s time to take some action!
Complete the mission shortcut between February 4, 2019 and March 3, 2019 to earn an additional 1,000 THWACK® points & enter to win Last Night on Earth: 10th Anniversary Edition
The shortcut is simple:
Correctly answer all 20 questions by March 3rd, 2019 and get entered to win the Grand Prize! Emergency Zone Bundle & Save 2 Person Urban Survival Bug Out Bag + Basic Dog Emergency Kit
Any time you put bandwidth hogs and large amounts of flow traffic in the mix there’s a chance you could have an unexpected network disruption on your hands. Properly analyzing and understanding flow data is an integral part of maintaining a healthy network. This month’s bonus mission showcases three FREE flow monitoring tools that can help you distribute, test and configure your flow traffic.
Ready to fine tune your flow analysis? Start the mission!
Complete the mission shortcut between January 21, 2019 and February 4, 2019 to earn an additional 1,000 THWACK® points & enter to win a Edifier R1280T Powered Bookshelf Speakers
Hit us with your best shot! Provide us one screenshot that demonstrates how you are using your favorite flow tool. We really want to get an idea of the way our users are benefiting from their flow tool bundle, so be sure to send us the best picture possible of one of your tools from the bundle in action by following the below instructions:
Correctly answer all 10 questions by February 3rd 2019 and get entered to win the Grand Prize! Audio-Technica AT-LP120-USB Direct-Drive Professional Turntable
SolarWinds had a great 2018: We launched seven new products and over 12 product updates to our Orion® Platform, DevOps, Security and Compliance, and MSP portfolios. These releases have had an overwhelming amount of support from our user community, which continues to be the foundation of our product strategy. We couldn’t have done it without YOU, our customers, and THWACK® community members.
Most recently, we asked our customers to review us on the Gartner Peer Insights platform for Application Performance Monitoring Suites, an expanding SolarWinds portfolio supporting both cloud-native and on-premises application monitoring. Our customers’ response was emphatic about our APM products, with several highlighting their great return on investment (ROI). Thanks to these reviews, we’re excited to announce that SolarWinds has been recognized as 2019 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites. But don’t take my word for it—check out some of our customer reviews on Gartner Peer Insights:
“Great monitoring solution (AppOptics™) that works out of the box and doesn't need a lot of time.” - CTO in Services Industry
“Overall the upgrade process is working great, AppOptics uses the same agent we already install and the data has allowed us to better tune our applications and servers.” - Senior Network Security Engineer in Finance Industry
“A great product (SAM) that allows me to get on with other work knowing that should anything start to go wrong I will be alerted usually with enough notice to prevent downtime or serious systems degradation.”- ICT Infrastructure Senior Systems Engine in Education
“SolarWinds Server and Application monitor (SAM) has helped up maximize our performance, ROI, and allows for proper information knowledge transfer to happen in a timely manner.”- IT Director in Services Industry
At SolarWinds, continuing to develop our product roadmap through feedback from our user community and customers is our priority. We take pride in knowing the products we make available to our customers are practical, easy to use, and precisely what our technology professionals are asking for. Simply put, we understand our user community and their needs, and make products that work and solve their IT infrastructure problems. As we kick off 2019, I want to take a moment to reflect on our success in 2018 and highlight the unwavering support we continue to receive from our user community.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
We’re bringing deeper visibility and smarter scalability to your network with new features and solutions you need to see at Cisco Live! Barcelona 2019.
Join us at booth #S20A to learn how SolarWinds continues to improve our hybrid IT management solution built on the Orion® Platform. SolarWinds is recognized as a worldwide leader in network management software by industry analyst firm International Data Corporation (IDC).
COME LEARN ABOUT:
Network Insight for Cisco Nexus:
Network Insight is designed to simplify the management of complex network devices by providing the right information for each device's unique role in the network. Network Insight™ for Cisco Nexus joins Cisco ASA and F5 BIG-IP to help you troubleshoot your switches, firewalls, and load balancers like an expert. Now in Network Performance Monitor and Network Configuration Manager.
Whether you are scaling up as your network grows, or scaling out to support remote locations, SolarWinds is ready to grow with you. With quadrupled monitoring capacity per instance and our same easy-to-use interface, SolarWinds® solutions are more simple, powerful, and affordable than ever.
You need to understand the relationships between devices and applications on your network, but don’t have time to maintain maps. Introducing Intelligent Maps, for people who love beautiful maps, but hate to maintain them. Get back to managing your network, not your network monitoring.
Stop by our booth to see demos of our full suite of powerful, affordable, and easy-to-use IT management software solutions. In addition to our core IT products, you can learn more about MSP and cloud-native products as well.
Let’s begin with a personal invitation to each and everyone one of you to join us in 2019 for one of our SolarWinds User Groups (SWUG™). This year, we’re traveling to Atlanta, Seattle, New York, and Chicago. For 2019, like years past, it’s all about building bridges, tearing down walls, expanding communications, and fostering the best community in IT. The 2019 SWUGs will feature two days of sessions, including keynotes from SolarWinds executives, Head Geeks™, and others, open spaces for attendee-led meetings, community-requested sessions, multiple topic-centric tracks, interactive sessions, and much, much more.
You may ask yourself why SolarWinds has made these changes. Well, it’s largely in result to our previous attendees’ feedback. You asked for more technical deep-dive sessions, more interactive sessions, more how-to sessions, and more interaction with the attendees in the room – and we heard you. If you’re taking time out of your busy schedule to be a part of an event, then it’s our job to make this event as informative and educational as possible.
If you’ve attended a SWUG in the past, you know that we have always packed the day with content, but it just wasn’t enough. Therefore, we’ve gone to two days. We also realize that not every session resonates with every person. With that in mind, we’re relying on you, the community, to tell us more about the sessions you want. You get to direct our track-based content. Our concentration is to make the sessions and content more diverse and community-driven.
The short answer is that it’s over 16 hours of educational content provided by SolarWinds professionals for free. That’s what you see on paper, but what you get by attending this in-person event is so much more. What we’re offering in a SWUG is opportunity: opportunity to speak with SolarWinds staff about the software, opportunity to interact with other IT professionals in your area of expertise, opportunity to influence the future direction of solutions in your environment, and opportunity to customize your experience and the content to your needs.
The thing that I’ve enjoyed the most about being part of the SWUG journey over the last few years is meeting the community. Although I’ve been with SolarWinds for a few years now, I haven’t forgotten my roots—as part of the community of users who utilized SolarWinds solutions to do my job better. My favorite interaction was always someone who brought up their manager or their co-worker and, together, we helped show them how we could help fix that one problem that’s been a pain point for some time. The power of SWUG is in a room full of other professionals to answer your questions. Although each environment is different, many of the problems we encounter have some level of commonality. At a SWUG, you are surrounded by hundreds of people whose role is like yours—in essence, a community.
The super power of the THWACK® community is – and always has been – the diversity of its members. That diversity, coupled with everyone’s different IT specialties, makes for an engaging and, frequently, entertaining place to spend your time. In 2015, we began with an experiment: what would happen if we brought some THWACK members and some SolarWinds staff into a room and got them to interact with each other in real life? It seemed like a success. Like all scientists, we expanded on our hypothesis and tested it again.
This little experiment became the SolarWinds User Group, or SWUG. In 2016, we traveled to nine locations around these United States doing the same experiment. For a period of a half a day, we got everyone together and spoke with them about monitoring things better with SolarWinds. And what’s the purpose of having excellent monitoring? Finding the root cause quickly, helping you diagnose issues rapidly, which is key to giving you your weekends back.
Taking our cue from the scientific method, we took our results, analyzed what we found, and determined the next steps for our experimentation. In 2017, we moved from half-days to full days and extended the reach—both in scope and in locations. We traveled all over the world, meeting people who ranged in title from monitoring professionals, to network engineers, to systems administrators, to security professionals, and more. Building relationships among the community has been my favorite part of being with SolarWinds. Meeting more people and hearing your stories has been a highlight of my career.
In 2018, we scaled up once again and visited eleven cities around the world, hosting SWUGs to get to know the community better. One thing that we realized in our whirlwind tour over the last four years was that high technology people actually like talking to other high technology people. The THWACK community is more than just an online community, it is a community in the truest sense—made up of individuals, each with their own experiences, skills, and knowledge.
In previous years, we’ve heard that we weren’t talking enough about this or we skipped that other thing entirely. Much of that was because we didn’t have the time. The next logical step was to get more of the community together and tailor the content to your requests.
It’s now 2019, and it’s time to take the results of the last four years, refine our hypothesis, and test it again. This year, we will be moving to two days of content with more people, more sessions, more interaction, and more—basically—everything.
SWUG 2019 by the numbers:
Register now to join me and other SolarWinds professionals in a city near you for a great 2019.
We are excited to announce that once again, SolarWinds® Log & Event Manager™ is being considered for a Gartner Peer Insights Annual Customers’ Choice Award! Gartner will recognize 7 software vendors who have more than 50 total reviews in the last 12 months with an average review rating higher than 4.2 stars.
We need your help!
If you’re a user of Log & Event Manager now and or in the past, and would like to help us win, please consider writing a review today - it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by March 31, 2019.
The process is simple. Here’s what we need you to do:
That’s it! As a thank you, we will deposit 750 THWACK points into your account.
Thank you for being a LEM customer!
The Log & Event Manager Team
Navigating the CLOUD CONTINUUM
You are here, in a vast and ever-changing IT universe. Good thing you have your trusty data map, because finding an integrated monitoring solution and navigating the evolving need for observability could get tricky. Will a nebulous, hybrid situation take you ever further into the cloud? Or, are you already out there pushing the limits of cloud-native technologies? Either way, the future is coming for you.
Explore which technologies you’ll move forward with, and discover where you need to land in the cloud continuum to come out the other side in an advanced state. This voyage is about navigating through complexity at warp speed, while minimizing MTTR. So, grab your dynamic field explorer and let’s start this mission.
Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a GlobeTrotter Etched Globe Spirits Decanter, Galilea Moon Phase Calendar & Clock, LEGO Ideas NASA Apollo Saturn V Building Kit, and/or a Celestron PowerSeeker 127EQ Telescope
There are four shortcuts within this shortcut...So a little bit of shortcut-ception. Each one you participate in gives you a chance to win one of four different prizes. Here are the instructions for each product screenshot needed:
Step 1 - Log in, click on Experience monitoring, then Page Speed
Step 2 - Click on Add Check at the top, fill in the box and take the screenshot before you save it
Step 3 - Submit screenshot
Step 1 - Install an agent.
Step 2 - Depending on which agent you installed-
Step 3 - Submit screenshot
Step 1 - When you log in and you’ve added at least one log, go to the magnifying glass at the top and click on it
Step 2 - Type is a search, hit enter and take the screenshot
Step 3 - Submit screenshot
Step 1 - After you have added at least one log, click on the “Events” tab, go to the bottom and type in a search
Step 2 - Hit the save button and while the pop-up for the save is showing, take the screenshot
Step 3 - Submit screenshot
Correctly answer all 20 questions by February 3rd 2019 and get entered to win the Grand Prize! Garmin GPSMAP 64st, TOPO U.S. 100K w/ High-Sensitivity GPS and GLONASS Receiver
Use your allies to strengthen your position. Download our free trials to find which products synergize to give you the best experience.
* The newest Monthly Mission goes live January 7th, 2019
We’re trying to understand what's important to you in terms of cloud monitoring, especially around the network side of your cloud instances.
This survey should take about five to ten minutes to finish. You’ll get 250 thwack points for the taking the survey. The points will be added to your account once the survey has ended.
ipMonitor® is featured on Capterra®, a business software review site. If you’re an ipMonitor user, please consider writing us a review to help others evaluate if our software is the right IT monitoring tool for their organization.
Writing a review will only take about five minutes, and to thank you for your time, the first forty reviewers will receive a $20 Amazon® gift card, while supplies last.
It just takes two easy steps:
Thank you for your help!
**Offer expires on 12/31/18. Valid for United States and Canada only**
We are looking for some expert feedback from IT professionals responsible for storage in their organization. This feedback can help us develop functionality that’s important to you. Some things we’d like to hear about are:
Click here to launch the storage survey. Completed surveys qualify you for a chance to win one of our $20 gift cards from Amazon®!
Anyone who has worked in IT for more than 15 minutes – especially in decent-sized environments where there's a level of rigor and control – can tell you that upgrades are a pain in the TCP socket. Even when the upgrades themselves are easy, the process of getting them approved and completed in production is not. There's the testing (which must be done to satisfy the change control committee), the publishing of results, as well as crafting the deployment plan, validation plan, and backout plan should things go wrong. Then there’s the change control request meeting where you have to justify the upgrade to all stakeholders. And finally, the upgrade itself, often performed at a time window that would make vampires happy: 2 a.m. on a Sunday, with all work required to complete before 8 a.m. It's no wonder folks aren't eager to keep their software up to date.
The reality is that when I’m out at user groups (SWUGs™) and working at conventions, I encounter customers who haven’t upgraded all the time. These folks are (somehow) living without the latest and greatest performance improvements, security updates, and let's not forget new features in our current stable of products. It's enough to make this old Geek weep in both pity and regret for those lost souls. And what's worse is that upgrading doesn’t cost a thing! That's right, moving to the latest version is 100%, true-blue, legal-even-let-me-say-this-eff-arr-ee-ee FREE.
As I was pondering this injustice, it occurred to me that, outside the gilded walls of SolarWinds HQ, it may not be as clear just how many updates we release each year, or what is contained in them. The fact is that our developers are some of the best in the world, and on top of it, our entire team keeps our fingers on the pulse of customer needs as we attend conventions, user groups (SWUGs), participate in UX sessions (you can join in here), and of course, via the "feature request" forum for each product on THWACK®. With all of that input, SolarWinds updates are rarely just a collection of bug fixes and security patches. Of course, every update DOES have those things, but there's almost always an extra nugget (or two, or more) of goodness to make it worth your while.
For example, on November 20, SolarWinds released new versions of Network Performance Monitor (NPM) , NetFlow Traffic Analyzer (NTA), Network Configuration Manager (NCM), and IP Address Manager (IPAM). Along with performance improvements, security updates, and bug fixes, those versions also included:
But those are just a few samples of what has come out recently. The truth is that SolarWinds updated 28 different products on 13 separate days.
Now maybe you might argue that this update or that feature isn't compelling for you. That's fair. But hopefully you can see how these updates would be important to more than a few folks. And if you look closely not just at what these updates contain, but at the progression of improvements over the years, you'll see a pattern emerge: a pattern of SolarWinds taking releasing a new technology or technique (such as NetPath™ network path analysis or PerfStack™ performance analysis dashboard) and then incrementally improving it over the course of subsequent months, and integrating it into other tools and modules (such as when NetPath was integrated into Pingdom® website performance monitoring; or the inclusion of database, container, and log data in PerfStack,).
This picture becomes even more clear if you take a moment to look at the "what we're working on now" section of each product forum on THWACK.com. This is where you can see the road ahead. When combined with the historic view I just offered, it becomes a powerful testimony to the SolarWinds commitment to continued improvement and excellence for every product we produce.
What's my point? Hopefully by now you can see the real value that these releases have for your company, or team, and your monitoring. Value that should make the relatively small discomfort of upgrading pale by comparison.
If you'd like to see a comprehensive list of exactly which features and improvements were released for each product, check out this document. You can also check out the detailed release notes for each product by visiting this page in our Customer Success Center.
Share your most interesting IT struggles, pet peeves, day-to-day annoyances, exasperations, troubleshooting tribulations, or any other work-related stuff you’d rather not carry into the New Year, and we’ll joyfully toss the best ones into our festive, flickering holiday hearth of happiness.
Suggestions will be accepted through December 10th.
Check back on December 17th to watch our heart-warming holiday video—certain to set your IT spirit aglow.