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Network Performance Monitor (NPM) has a profile page on G2 Crowd, a business software review site. If you’ve used NPM, now’s your chance to let other IT Pros shopping for a network management solution know what you think.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

*If you’ve previously submitted a review in G2 Crowd, you are more than welcome to do so again, and you still qualify to receive Thwack points and the gift card*

 

**This is an exclusive offer for our THWACK Community (expires 5/31)**

Log & Event Manager is currently in the running for Gartner Peer Insights Annual Customers’ Choice award! And we’re super excited to participate. They recognize 7 software vendors who have an average rating greater than 4.2 stars and more than 50 reviews in the last 12 months.

 

So we’re asking for your help!

 

If you have used Log & Event Manager now and or in the past, and would like to help us win, please consider writing a review today, it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by June 30, 2018.

 

Here’s what we ask:

  1. Click on this link to leave your review
  2. Post a screenshot of the review below
  3. As a thank you and we’ll deposit 750 Thwack points into your account!

 

Thank you for your help!

The Log & Event Manager Team 



This is one corner… of one database, in one server, in one department that’s in a dark corner of an office that’s part of a company that is forever growing and shrinking and creating and destroying and never remaining the same for a single millisecond. And there is so much, so much to see. With the release of DPA 11.1, you can now see DPA goodness in PerfStack™! This means you’ll never have to wonder if it’s the application or the database.

 

Our goal with this month’s mission is to help you exterminate the root cause of complex issues and find the what, when, where, why and WHO of database problems.

 

It’s timey-wimey for questions and queries! Let’s get started!



MAY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize:


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

May 14: Doctor Who Clue Board Game

May 21: Doctor Who Tardis Ceramic Teapot + Tardis Mug

May 28: Twelfth Doctor's Sonic Screwdriver Programmable TV Remote

June 4: DOCTOR WHO: TWELFTH DOCTOR CRYSTAL TARDIS

Grand Prize

June 4: Doctor Who: 5.5 inch 13 Doctor Action Figure Set

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Doctor Who Tardis 12 Liter (Bigger Version) Thermoelectric Cooler or Warmer (Blue)
The shortcut is simple:
  1. Download Database Performance Analyzer
  2. Take a screenshot of DPA in PerfStack
  3. Submit your screenshot below

 

 






MISSION RULES

A new question will open every day (Monday - Friday) starting on May 7, 2018. Once a question has opened, it will remain open until June 3, 2018 at 11:59 p.m. CDT. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by May 13 to be entered to win: Doctor Who Clue Board Game
Week 2: Complete questions 6-10 by May 20 to be entered to win: Doctor Who Tardis Ceramic Teapot + Tardis Mug
Week 3: Complete questions 11-15 by May 27 to be entered to win:  Twelfth Doctor's Sonic Screwdriver Programmable TV Remote
Week 4: Complete questions 16-20 by June 3 to be entered to win:  DOCTOR WHO: TWELFTH DOCTOR CRYSTAL TARDIS

Correctly answer all 20 questions by June 3 and get entered to win the Grand Prize!  Doctor Who: 5.5 inch 13 Doctor Action Figure Set



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

“Time grabs you by the wrist, directs you where to go

So make the best of this test, and don't ask why

It's not a question, but a lesson learned in time”

– Green Day, “Good Riddance (Time of Your Life)”

 

As graduation season approaches, songs like Green Day’s “Good Riddance (Time of Your Life)” will be sung by students everywhere reflecting on fond memories and lessons learned in school. Graduation is a symbol of transition and change, and a milestone that represents growth, progress, and transformation. Just as education drives growth in students, digital transformation drives progress in an organization and ultimately innovations in the data center. The overall path of digital transformation leads towards innovation and progress, but not without the ‘lessons learned in time’ from setbacks.

 

In the spirit of graduation season, we want to know what technology you “graduated” to in 2018. Did you transition to serverless computing, experiment with AI and machine learning, or implement containers, microservices, or blockchain technology? What drove the need to “graduate” to new technology? The C-suite jumping on the AI bandwagon? The need for cost efficiency and agility? As you reflect on the past year, what were your biggest successes and failures during your digital transformation journey?

 

Let us know what technologies you “graduated” to this past year and any ‘lessons learned’ from your digital transformation successes (or failures) by May 18th and we’ll put 250 THWACK points in your account!

 

 

Remember THWACKsters, only YOU can prevent data breaches!

 

Our goal with April's mission was to increase your awareness of the consequences of data breaches as well as introduce two SolarWinds® tools that can help improve compliance: Log & Event Manager, log management software for security, compliance, and troubleshooting, and Patch Manager, intuitive patch management software for quickly addressing software vulnerabilities. Here's to another mission accomplished!

 

THWACK Monthly Mission - April 2018

 

Mission Recap & Survey Questions:

 

Log & Event Manager

Patch Manager

Log & Event Manager makes it easy to use logs for security, compliance, and troubleshooting.

Intuitive patch management software for quickly addressing software vulnerabilities.

 

Don't forget to check out the May monthly mission - available May 7th!

Virtualization Manager (VMAN) is now featured on G2 Crowd, a business software review site. If you are a VMAN user, please consider writing us a review to help others evaluate if VMAN is the right choice for monitoring server and application performance.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

**This is an exclusive offer for our THWACK Community (expires 5/11)**

The User Experience (UX) team at SolarWinds wants to understand what features, functionality and data in regards to monitoring Active Directory are the most important for you in your environment.  We’re looking for people who have an interest in monitoring their AD infrastructure or already do monitor it who can help us focus in on those most valuable bits of information that help you troubleshoot and proactively manage AD.  We’re eager to hear your thoughts!

 

Take the survey HERE.

 

*Please respond by May 4th to receive 250 THWACK points!

Server and Application Monitor (SAM) is now featured on G2 Crowd, a business software review site. If you are a SAM user, please consider writing us a review to help others evaluate if SAM is the right choice for monitoring server and application performance.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

**This is an exclusive offer for our THWACK Community (expires 4/30)**

NetFlow Traffic Analyzer (NTA) is now featured on G2 Crowd, a business software review site. If you are a NTA user, please consider writing us a review to help others evaluate if NTA is the right choice for troubleshooting bandwidth issues.

 

Writing a review will take about 5 minutes, and to thank you for your time you’ll receive 1,000 THWACK points, plus a chance to win a $25 Amazon gift card from G2 Crowd!

 

It’s just 3 easy steps:

 

Thank you for your help!

 

**This is an exclusive offer for our THWACK Community (expires 4/24)**

We all love our smartphones, computers, tablets, and gadgets. Some of us wait in long lines the moment the latest tech hits the shelves, while others upgrade when our old devices finally kick the bucket. Either way, we are all inevitably left with outdated tech that we need to discard. The hardware, batteries, cables, and accessories often become burdensome because we are not sure how to recycle this old technology.

 

Recycling properly can take time that you may not have (we know you’re under pressure to keep processes in your organizations running smoothly), meaning that the environment often takes a backseat as our old tech collects dust in the supply closet. With Earth Day just around the corner, we want to hear a few tips and tricks about how best to recycle or dispose of older hardware in an environmentally friendly way.

 

Let us know what an IT environmentalist looks like by sharing the best ways to reduce, reuse, and recycle old technology by April 11th and we’ll put 250 THWACK points in your account!

 

Well done THWACKsters! You managed to transform your unruly apps into applications managed even without the use of magic spells.

It's not magic. It's monitoring.

 

THWACK Monthly Mission - March 2018

 

 

Mission Recap & Survey Questions:

 

Server & Application Monitor

Find and resolve application problems before they become incidents.

 

Don't forget to check out the next mission: THWACK Monthly Mission - April 2018!



With a baseball cap and polo shirt
and eyes always on alert,
you will find him in the basement
always checkin' all the things.
People stop and pay attention
when he tells them to beware,
'cause everybody knows that
he's the data breach prevention mayor.

Data breach prevention mayor, data breach prevention mayor.
Searchin' and a hunting' and a checkin' everywhere.
He can find a breach before it brings unwanted fame.
That's why they call him “The Preventer,”
that was how he got his name.

You can take a tip from The Preventer
that there's nothin' like privacy.
'Cause keeping data safe 
and locked away is key.
You just have to look around you
and you'll find it's not a joke,
to see what you'd be missin'
if a hacker made your company go broke.

If you've ever seen the news
when a data breach is running wild,
and you worry about your personal data
like a mother worries about her child,
then you know why The Preventer tells you
when he sees you passing through,
“Remember...please be careful....
it’s the least that you can do.”

 

Remember THWACKsters, only YOU can prevent data breaches!

 

Our goal with this month’s mission is to increase your awareness of the consequences of data breaches as well as introduce two SolarWinds® tools that can help improve compliance: Log & Event Manager, log management software for security, compliance, and troubleshooting, and Patch Manager, intuitive patch management software for quickly addressing software vulnerabilities.

 

Good luck!



APRIL MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize:


Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:

April 9: Apricorn Aegis Flash Key 8 GB

April 16: Security Camera System

April 23: Tech Backpack

April 30: Curved Computer Monitor

Grand Prize

April 30: Nintendo Switch

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a Ring Video Doorbell!
The shortcut is simple:
    1. Download Log & Event Manager
    2. Take a screenshot of the "nDepth Dashboard"
      • Click on the EXPLORE tab and select the nDepth drop down
      • Search for TCPTrafficAudit entered into that Search box
    3. Submit your screenshot below.
    4. BONUS: Earn an additional 500 THWACK points for submitting a screenshot of Patch Manager!

 

 






MISSION RULES

A new question will open every day (Monday - Friday) starting on April 2, 2018. Once a question has opened, it will remain open until April 29, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by April 8 to be entered to win: Apricorn Aegis Flash Key 8 GB
Week 2: Complete questions 6-10 by April 15 to be entered to win: Security Camera System
Week 3: Complete questions 11-15 by April 22 to be entered to win:  Tech Backpack
Week 4: Complete questions 16-20 by April 29 to be entered to win:  Curved Computer Monitor

Correctly answer all 20 questions by April 29 and get entered to win the Grand Prize!  Nintendo Switch



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

SolarWinds would like your feedback on Application Performance Monitoring (APM). Your participation in this short survey will be appreciated and can help shape some of our future product plans.

 

http://www.surveygizmo.com/s3/4270992/Application-Performance-Monitoring

 

We will award you 500 THWACK points!

SolarWinds is committed to great software AND great customer experiences
Over the last two years, we’ve invested aggressively in our Customer Success and Technical Support teams. We did this because we know that creating value for our customers creates value for SolarWinds as well. And we’re excited to share that this commitment has garnered deserved recognition for our team.

 

SolarWinds has earned the 2018 Bronze Stevie Award for our Customer Success and Support teams
To put this award in perspective, Stevie® Awards are like the Oscars for businesses in the areas of Customer Success, Sales, and Support. This year we faced fierce competition; the judges evaluated more than 2,200 nominations globally from organizations of all sizes and virtually every industry.

The judges cited SolarWinds’ staff recruitment, training, knowledge sharing, and mentoring practices—all of which contributed to significant improvements in customer satisfaction scores—as the critical factors in their selection.

Receiving the Stevie Award validates our team’s efforts and hard work. We recognize that we are still a work-in-progress, and that there is always room for improvement. Based on feedback from customers like you, we continue to invest in our efforts. This year we:

  • Transitioned to a new case management system
  • Added additional Support staff
  • Upgraded our phone systems
  • Enhanced our Success Center to provide you with even more rich technical content
  • Expanded our SolarWinds Academy to include more training courses
  • Revamped the SolarWinds Certified Professional® program

 

We want to thank you
Our mission goes beyond creating great software. It also supports what you, our customers, do with that software.

Thank you for helping us improve our team and our software. And, of course, we’re always here if you have questions or feedback.

Please join us in congratulating 12 community members who have reached the ranks of the elite THWACK MVPs!  Also deserving of recognition are the 53 existing MVPs who renewed their MVP status for yet another year, some of which have maintained their MVP status for 6+ years!

 

In case you haven't already come across these folks in your conversations here on THWACK, below is a brief introduction for our 12 new MVPs.  Be sure to connect with them and the rest of our MVP roster, they are a power house of knowledge and SolarWinds how-to, best practices, etc.  To learn more about the THWACK MVP program and how you can join, see here.

 

Celebrations are in order! From all of us here at SolarWinds and the THWACK Community - THANK YOU for your contributions and continued support making THWACK the best community to do IT!

 

 

2018 THWACK MVPs
Location

Username: acmtix

Name IRL: Adam Timberley

Professional Title: Infrastructure Monitoring Engineer

Newthorpe, Nottinghamshire, UK

Username: antonis.athanasiou

Name IRL: Antonis Marios Athanasiou

Professional Title: Senior Systems Engineer

Worthing, West Sussex, UK

Username: dodo123

Name IRL: Chris Dodds

Professional Title: Monitoring & Alerting Specialist

Halifax, West Yorkshire, UK

Username: d09h

Name IRL: Donald Heinzen

Professional Title: Senior Systems Administrator

Montgomery, Alabama, US

Username: felixforbes

Name IRL: Felix Forbes

Professional Title: Solutions Architect

North Ryde, New South Wales, Australia

Username: jm_sysadmin

Name IRL: Jake Muszynski

Professional Title: Senior Systems Engineer

Columbus, Ohio, US

Username: jspeer

Name IRL: Jared Speer

Professional Title: Systems Administrator

Cuyahoga, Ohio, US

Username: zennifer

Name IRL: Jennifer Aguilar

Professional Title: Network Adminstrator

El Paso, Texas, US

Username: mesverrum

Name IRL: Marc Netterfield

Professional Title: Field Systems Engineer III

Las Vegas, Nevada, US

Username: kpmarcin

Name IRL: Marcin Kazmierczak

Professional Title: IT Solutions Architect

Warsaw, MZ, Poland

Username: pgaryga

Name IRL: Pete Garyga

Professional Title: ICT Change & Projects Team Manager

Ripley, DE, UK

Username: tallyrich

Name IRL: Richard Phillips

Professional Title: Senior Network Engineer

Rutland, Vermont, US

 

Congratulations are also in order for the rest of our THWACK MVP roster who have maintained their status through 2018!

_stump

adatole

alexslv

aLTeReGo

bleearg13

bluefunelemental

bsciencefiction.tv

byrona

cahunt

ChrystalT

cnorborg

CourtesyIT

damien.solodow

dclick

Deltona

designerfx

ecklerwr1

fcpsolaradmin

Goliath

jangliss

jbiggley

jeff.stewart

jeremymayfield

jeremyxmentzell

Jfrazier

KMSigma

kpmarcin

kurtrh

m_roberts

mcam

mdriskell

michael.kent

mikegale

mprobus

mrxinu

netlogix

nickzourdos

njoylif

Radioteacher

rbonn

rharland2012

RichardLetts

robertcbrowning

rschroeder

sacosgrove

shuth

silverbacksays

skhan

stuartwhyte

superfly99

tinmann0715

tomiannelli

vinay.by

vispetto

wluther

zackm

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