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Announcements

582 posts
FEATURED EPISODE: How to Run Active Diagnostics and Save for Historical Reference in the Orion Platform
January 21, 2020

Most everyone can agree: one of the best ways to troubleshoot problems is to look at logs, but knowing where those logs are stored and collecting that from all around your infrastructure can be tiresome. Thankfully, you don’t have to do that because you can collect the diagnostic files from your My Orion Deployment pages for any Orion® server or any node in your monitored infrastructure.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

FEATURED EPISODE: How to Check the Compatibility of Your Orion Products Before Upgrading
January 14, 2020

Let’s be honest: upgrading software can sometimes be painful. Between scheduling the work, getting approval from the change control board, and checking countless other boxes, you already have enough on your plate. By using the Product Upgrade Advisor in your Customer Portal, we can make sure understanding your upgrade path is not part of your pain.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

This survey is for MSPs and IT Pros. We would love to gather your thoughts on the decision Microsoft made to end Windows 7 support on the 14th of January, 2020 and how you think it will impact business and security.

 

Complete this survey by the 25th of January to receive 250 THWACK points

FEATURED EPISODE: How to Submit a Product Feature Request
January 7, 2020

At SolarWinds, we want to know how to make our products better. One of the ways you can help us with this is to submit feature requests for our products. We use these feature requests as part of our planning when determining what to include in future versions. Let me show you some of the best practices when submitting a feature request.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

 

You ever heard the saying “the future is now?” If you haven’t before, let me be the first to introduce you to it. We’re the front line of preparing you for the future. We’re the little guys in the machine, providing visibility into the cracks and crevices of your IT environment of which you aren’t even aware. We’re the Orion® Platform.

 

Our mission is simple. Create a responsive, intuitive environment to let you—the expert—get a better view under the hood of your own machines.

 

Join us in our quest to secure the future. Start your mission.



JANUARY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
January 13, 2020:  Divoom Tivoo Smart Portable LED Speaker

January 20, 2020:  Specdrums Musical Rings w/ Play Pad

January 27, 2020:  Vinyl Record Player

February 3, 2020:  Apple Airpods

Grand Prize:
February 3, 2020:  Sony Soundbar



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on January 6, 2020. Once a question has opened, it will remain open until February 2, 2020 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between January 6, 2020 and February 2, 2020 to be entered to win a Bose Noise-Cancelling Headphones w/Alexa Voice Control!

 

 

Shortcut Steps:

 

    1. Go to the SolarWinds Product Upgrade Advisor.

          a. Note: If you're a SolarWinds customer, logging in to the Customer Portal may give you a slightly different experience.

 

    2. Enter information about your current environment by answering questions 1-4.

          a. If you are not a current SolarWinds customer

                    i. For question #2, select No

                  ii. For question #3, select Network Performance Monitor as the product, and 12.3 for the version

                  iii. For question #4, select Network Performance Monitor as the product, and 2019.4 for the version

          b. If you are a current SolarWinds customer

                    i. For question #4, choose the same product you selected in question #3 and select 2019.4 for the version

    3. Check compatibility.

    4. Submit a screenshot of the results.

 

 

 

CHECK COMPATIBILITY  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by January 12, 2020 to be entered to win: Divoom Tivoo Smart Portable LED Speaker
Week 2: Complete questions 6-10 by January 19, 2020 to be entered to win: Specdrums Musical Rings w/ Play Pad
Week 3: Complete questions 11-15 by January 26, 2020 to be entered to win: Vinyl Record Player
Week 4: Complete questions 16-20 by February 2, 2020 to be entered to win: Apple Airpods

Correctly answer all 20 questions by February 2, 2020 and get entered to win the Grand Prize! Sony Soundbar



January Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

January Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

FEATURED EPISODE: How to Harden Servers with PowerShell and Change Monitoring
December 31, 2019

Server and application configurations are a fundamental piece of securing your environment. If unauthorized changes are made to these configurations, you can be exposed to serious vulnerabilities. Learn how to harden your servers using PowerShell scripts in SolarWinds® Server Configuration Monitor. In this video, we'll create a custom profile with several PowerShell scripts to monitor changes to different aspects of your servers, like changes to local administrator privileges, antivirus exclusions, and local certificates.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

FEATURED EPISODE: How to Monitor Changes to Local Certificates
December 24, 2019

Local certificates provide a multitude of security benefits. From encrypting emails and allowing easier authentication, to securing connections between web browsers and your web servers, they're a necessary part of any network. Learn how to monitor changes to local certificates with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

FEATURED EPISODE: How to Monitor Changes to Antivirus Exclusions
December 17, 2019

Virus scanning can be a main contributor to poor application performance, but administrators must walk a fine line to achieve a secure, virus-free server environment, and keep servers and applications performing reliably. This balance can be achieved with certain antivirus exclusions, but they require careful consideration and close observation. Learn how to monitor changes to antivirus exclusion with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

Our Security product team is looking for some thought leadership inspiration and to learn about your day-to-day thoughts and interactions with cybersecurity!

 

Take this survey by December 31, 2019 and with our thanks, you will also receive 500 THWACK points.

2019 is coming to an end, and what a great year it was! This tech year was all about data security, IoT, automation, artificial intelligence and machine learning, connected cloud, and hybrid cloud solutions, among many other advanced technologies. As we reminisce about the good moments from the past year, there’s much excitement for the unknown in the year ahead.

 

With expectations for 2020 building up, we want to hear from you. What do you think we should expect in the upcoming year? What new technologies will rule 2020? What “old” technologies are here to stay? Tell us about skills—new ones, old ones, the ones you want to learn more about?

 

We want to start the year learning from you—let us know what you think will change in 2020 and what excites you the most about the possibilities that lie ahead by December 19 and we’ll give you 250 THWACK points.

FEATURED EPISODE: How to Monitor Changes to Windows Server Roles
December 10, 2019

Your servers perform distinct functions in your environment. If one of those roles is removed or added unexpectedly, chaos could ensue. Learn how to understand the roles your servers are currently performing and know if or when those roles change with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

The holidays are in full swing and while we hope this time of year will only bring good tidings and cheer, sometimes it doesn’t always go our way. Maybe the store sold out of the last item on your special someone’s wish list, or the holiday roast overcooked. Regardless, the best we can do when our holiday plans go awry is to learn and prepare for next time so our holidays can continue without a hitch!

 

The same can be said for the technology solutions we develop and use—sometimes they don’t perform as perfectly as intended. So we’re making a list, and checking it twice. We want to hear from you about times this year when your hybrid or cloud applications acted more naughty than nice.

 

We want to know about the glitches that almost turned you into a grinch this past year. What web application problems did you spend the most time troubleshooting and debugging? Was it downtime? Slow speeds? Whatever it is, we want to know the common issues that impacted application performance.

 

Let us know what the common glitches you experienced in 2019 were, by December 12, and we’ll give you 250 THWACK points in exchange!

FEATURED EPISODE: How to Monitor Changes to Hardware and Software Configurations
December 3, 2019

Server configuration changes are a major cause of application outages and performance issues. Changes with the greatest impact often are the simplest. Memory pulled from one server to boost another server’s performance can leave the lingering applications starved. Adding new software can automatically update configurations and cause another application to become inoperable. Having visibility into when these types of changes occur is critical to resolving application availability and performance, fast. Learn how to achieve this visibility with SolarWinds® Server Configuration Monitor.

For other videos, be sure to check out the Triple-T Hub.


 

If you have any questions, don't hesitate to comment below!

If you currently work at a company with more than 1000 employees, this short survey is for you.

 

Help us understand how you define “enterprise software” and earn 250 THWACK points for a few minutes of your time.

 

Comms are up for THWACK® team and it’s time to buckle in for your next mission.

 

 

Azure-deployed assets are now on board and operational. Your ITOps are a go. Hybrid and multi-cloud metrics and performance insights ready for launch. Handoff to dashboard complete. Monitoring is up. Alerts on. Ready for optimization. Command and control with end-to-end visibility acquired—start your journey to a new high-performing environment.



DECEMBER MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 15 questions over the course of the month and you'll be entered for a chance to win the grand prize.

150 points are being awarded for each correctly answered question. There are 15 questions, which means you can earn a maximum of 2,250 points for this mission.

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes & Drawing Dates:
December 9, 2019: Laser Projector with LED Nebula Cloud

December 16, 2019: Space Throw Blanket

December 23, 2019: Phillips Wake-Up Light Alarm Clock


Grand Prize:
December 23, 2019: Gskyer Telescope



 

MISSION RULES

A new question will open every day (Monday - Friday) starting on December 2, 2019. Once a question has opened, it will remain open until December 22, 2019 at 11:59 p.m. CT. Check the schedule below for exact open/close times.



MISSION SHORTCUT

Complete the mission shortcut between December 2, 2019 and December 22, 2019 to be entered to win a Nest Learning Thermostat!

 

 

Shortcut Steps:

 

  1. Download a free trial of Azure Performance Optimization Pack
  2. Use Server & Application Monitor (SAM) or Database Performance Analyzer (DPA) to monitor any cloud workload or service and send us a screenshot. These screenshots could be any IaaS (VMs/Instances), PaaS (Databases), or SaaS (Office 365) workloads on Azure or AWS.
  3. Submit a screenshot

 

 

DOWNLOAD FREE TRIAL  SUBMIT SCREENSHOT

 

WEEKLY PRIZESMONTUEWEDTHUFRIWINNERS
Week 1: Complete questions 1-5 by December 8, 2019 to be entered to win: Laser Projector with LED Nebula Cloud
Week 2: Complete questions 6-10 by December 15, 2019 to be entered to win: Space Throw Blanket
Week 3: Complete questions 11-15 by December 22, 2019 to be entered to win: Phillips Wake-Up Light Alarm Clock

Correctly answer all 15 questions by December 22, 2019 and get entered to win the Grand Prize! Gskyer Telescope



November Mission Terms & Conditions: US, UK, and Canada | Germany | Australia

November Mission Shortcut Terms & Conditions: US, UK, and Canada | Germany | Australia

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