• Troubleshooting NCM performance for jobs /devices downloading configs failure

    This post will help you to troubleshoot most common issues with the NCM Jobs / Download Device configuration / Common Errors while downloading the Configuration / Running NCM jobs checking the NCM logs. Please follow...
    Profile Photo
    last modified by Malik Haider
  • VIEW LIVE NCM logs NCM Connection profile test Compare Success and Failure and troubleshot understanding the reason of Failure

    This article will guide you to view and track any Error within NCM Session Trace if you have any Failure and Success using Kiwi Log Viewer. You can easily determine / Compare Success and Failure and troubleshot unde...
    Profile Photo
    last modified by Malik Haider
  • Network Configuration Manager (NCM) 2019.4 is now Generally Available!

    It is with great pleasure that we introduce the new release of Network Configuration Manager, 2019.4! This time around we have further enhanced the existing NCM framework to specifically improve vendor support for fir...
    Profile Photo
    last modified by jreves
  • Creating real time notifications for non Cisco devices Vendors

    I am just collecting information from Thwack community create a page for  real time notifications for non cisco devices. Please Note: This is out of Solarwinds support of scope to provide this list of devices on...
    Profile Photo
    last modified by Malik Haider
  • NCM troubleshooting landing page

    Hello everyone .   Welcome to the NCM Troubleshooting Landing Page in this post i have tried to address most common issues related to the NCM Module . If you think something is missing / need to add please feel...
    Profile Photo
    last modified by Malik Haider
  • NCM config comparison showing blank line

    Issue: When comparing NCM configs for same device (Running / Startup / Baseline) device showing blank lines   (Two blank lines marked as difference )   Troubleshooting : Please check on the device confi...
    Profile Photo
    last modified by Malik Haider
  • Troubleshot NCM RealTime Change Notification RTN logs / email issues

    In this post we will see live activity and try to troubleshot NCM RealTime change Notification and most common issues related to this NCM area .   Not able to receive an RTN emails from a poller Not able able t...
    Profile Photo
    last modified by Malik Haider
  • NCM troubleshooting downloading F5 devices configuration

    Problem downloading F5 devices configuration ?   Please use build-in NCM device template for F5 devices.   It is called “F5 Big IP”. Before use it you  need to do some pre-configuration on d...
    Profile Photo
    last modified by Malik Haider
  • NCM Nightly Jobs suddenly stuck - Reboot System worked [Case Study]

    Customer issue: NCM Nightly Config Job Stuck - Rebooted the system worked again and downloading the configuration .     Check List :   Check Windows Events : SolarWinds.net >> Errors Check CPU...
    Profile Photo
    last modified by Malik Haider
  • Juniper SPX 100

    Default Solarwinds Juniper device template didn't work for Juniper SPX 100 device - it have slightly different upload config command. In attachment there is correct version. Information for Sales (template verified ...
    Profile Photo
    last modified by ncm.dev.janusz
  • List of supported NCM devices

    NCM will work with any device that has a CLI interface where the commands are ran that is on the device template.   You will not be able to use NCM if the device only has GUI as there is no device template that...
    Profile Photo
    last modified by Malik Haider
  • Device template HP v1920 24G PoE-1.3.6.1.4.1.25506.11.1.ConfigMgmt-Commands

    This template may help for HP POE Switch     <!--Solarwinds Network Management Tools--> <!--Copyright 2013 Solarwinds.com All Rights Reserved--> <Configuration-Management Device="HP v1920 ...
    Profile Photo
    last modified by Malik Haider
  • Cisco IronPort-1.3.6.1.4.1.15497.1.1.1.ConfigMgmt-Commands

    Profile Photo
    last modified by david.littlefield@pgn.com
  • NCM Inventory Job is taking to much time / Which nodes are taking long time /  Where i can see real time inventory job logs

    NCM Inventory Job is taking to much time / Which nodes are taking long time /  Where i can see real time inventory job logs.   Firstly enable logging Settings > NCM Settings> Advanced Settings > (En...
    Profile Photo
    last modified by Malik Haider
  • NCM backup failed ERROR: Running config: Configuration post processing error.See NcmBusinessLayerPlugin and DPE logs

    Case Study     Issue:  NCM Jobs failed with Error   NCM backup failed ERROR: Running config: Configuration post processing error. See NcmBusinessLayerPlugin and DPE logs for details    ...
    Profile Photo
    last modified by Malik Haider
  • NCM Not downloading full configuration [Case studies]

    So in this case NCM failed to download the full configuration from the device.     How you troubleshot this ?   You must check  your Session Trace first to track the activity . VIEW LIVE NCM log...
    Profile Photo
    last modified by Malik Haider
  • NCM nodes failing downloading Error message: connectivity issues, discarding configuration / "show running" on a Cisco switch ( % Invalid input detected at '^' marker. )

    I have nodes failing downloading config files with Error / Error message: connectivity issues, discarding configuration /  "show running" on a Cisco switch ( % Invalid input detected at '^' marker. ) ? Please fol...
    Profile Photo
    last modified by Malik Haider
  • NCM few nodes failing downloading config files (Connection Refused ) / (Connection TimeOut) Error

    I have few nodes failing downloading config files (Connection Refused ) / (Connection TimeOut) Error what should i check?   Please see this post as well VIEW LIVE NCM logs NCM Connection profile test Compare S...
    Profile Photo
    last modified by Malik Haider
  • View live NCM Job Logs activity for any failure / Errors / Performance

    You may wanted to see the logs in case of NCM Job failure / success / Errors in details while running any NCM job   Firstly install the Kiwi Log Viewer on the NCM Server (All Pollers ) View live Orion log activ...
    Profile Photo
    last modified by Malik Haider
  • Juniper Router RTR Security Technical Implementation Guide:  Version: 1:  Release: 2:  26 Jul 2019

    This post was created to allow users to download the STIGs should they not have access through their Solarwinds Web Console Shared on Thwack path.    thanks, CourtesyIT
    Profile Photo
    last modified by CourtesyIT