Monitoring Central

2 Posts authored by: kwalker Employee

Synthetic user monitoring is a technique that simulates user transactions—or common paths on websites—so the administrator can watch for performance issues. These transactions are meant to represent how a user might be experiencing the site. For instance, is a potential customer getting an error when they add an item to their cart? Is a specific page loading slowly or not loading at all? These are things that can affect your bottom line and result in unplanned fire drills.

 

Synthetic user monitoring should not be confused with Real User Monitoring. Real User Monitoring captures and analyzes transactions from real users on a site. It helps understand load times for your pages from browsers in their actual locations.

 

These approaches provide different perspectives on web performance. Each have their benefits, but today—in honor of the release of Web Performance Monitor 3.0—we’re going to focus on situations when synthetic user monitoring is a good choice.

 

Find Performance Issues Before They Cause Problems for Your Users

IT infrastructure monitoring tools are great at telling you if a server or a service is up or down, but users might still be frustrated even if these things look OK. Synthetic user experience monitoring tools let you see if an overall transaction is working (can a user purchase something from your site?) or if a certain step is having trouble (when I click “buy” my payment processing is hanging). Once you’re alerted, you can go into troubleshooting mode with the specifics of what your users are seeing to minimize the impact. Plus, you can continuously run these tests from multiple locations to ensure things are working where your users are. 

 

Benchmark Your Site’s Performance to Identify Areas for Improvement

As mentioned, synthetic user experience monitoring tools can watch your websites from multiple locations at frequencies of your choice. Seeing this data over time can help you identify areas to optimize going forward. Waterfall charts can be particularly helpful to pinpoint performance bottlenecks over time.

 

Monitor the Performance of Critical SaaS Applications From Inside Your Firewall

Most companies rely on third-party SaaS applications to run some aspects of their business. For instance, your sales team may be using a SaaS CRM solution to drive and track their daily activities. It’s critical to know if your coworkers are having issues getting what they need. While you don’t own the app, you’re the one they’ll come to when they have issues. A common scenario is setting up a transaction to make sure a valid user can log in successfully and be alerted if it fails.

 

Knowing about failures or performance issues before your users can save you time and frustration. Synthetic user experience monitoring can help when it comes to websites and web-based applications. How have you used it? Comment below and let us know.

Are you an administrator who’s supporting a small environment, and haven’t yet had the time or budget to invest in a centralized IT monitoring toolNo doubt you are tired of coworkers showing up at your desk or calling about an outage you weren’t yet aware of. If an enterprise-class solution would be overkill, but you don’t have the budget to purchase a licensed solution, ipMonitor Free Edition might be able to bridge that gap. 

 

ipMonitor Free Edition is a fully functional version of our ipMonitor solution for smaller environments.  It’s a standalone, free tool that helps you stay on top of what is going on with your critical network devices, servers, and applications—so you know what’s up, what’s down, and what’s not performing as expected. 

 

ipMonitor Free Edition at a Glance

  • Clear visibility of IT network dev !ice, server, and application status
  • Customizable alerting with optional automatic remediation
  • Simple deployment with our startup wizard and alerting recommendations
  • Lightweight installation and maintenance

 

ipMonitor Free Edition is an excellent starting point to more robust, centralized monitoring. It is designed for network and systems administrators with small environments or critical components they need to focus on, and can support up to 50 monitors. Monitors watch a specific aspect of a device, service, or process. Example monitors include: Ping, CPU, memory or disk usage, bandwidth, and response time.

 

Interested in giving it a try?  Download ipMonitor Free Edition today.  If you have any questions, head over to the ipMonitor product forum and start a discussion. 

 

 

 

Are you an administrator who’s supporting a small environment, and haven’t yet had the time or budget to invest in a centralized IT monitoring tool[MJ1] ? No doubt you are tired of coworkers showing up at your desk or calling about an outage you weren’t yet aware of. If an enterprise-class solution would be overkill, but you don’t have the budget to purchase a licensed solution, ipMonitor® Free Edition [MJ2] [WK3] might be able to help you bridge the gap.


[MJ2]Link to free edition PDP

[WK3]https://www.solarwinds.com/free-tools/ipmonitor-free

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