• Maximum number of computers

    Hello. Since a few weeks only 100 entries are displayed in DRS in the tree on the left side under "Computers", although more are registered in the network. Under "Workstations" 213 entries are listed. What is the rea...
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    last modified by kues_scha
  • Dameware internet session agent does not start automatically on chrome

    Every time I invite a user who does not have the DW agent installed yet and is using chrome as default browser (New user basically) the session does not start up automatically and sometimes the click here does not wor...
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    created by Jei M
  • is Dameware Support still here?

    hello,      I love Dameware, have been using it for years, even before SolarWinds bought it. It seems though, looking at these forums, that DameWare seems to be "dead" most of the questions in thi...
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    last modified by mmenzie
  • Keyboard Layout Pop-up

    I use the Dvorak keyboard layout, but every time I remote into a machine, the pop-up window appears stating the remote system is using a different keyboard layout than the local system and I have to close it twice bef...
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    last modified by prosportal
  • Central Server - Is there a way to see when users used RC or MRC last?

    In the administration console of DameWare Central Server, is there a way to see when users last used RS or MRC? It would make managing licenses a bit easier.
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    created by yerffej07
  • DameWare 12.1 HotFix 2 Now Available

    Dameware Mini Remote Control 12.1.0 Hotfix 2 is now available for download in your customer portal. Below are the release notes for this hotfix.   This hotfix addresses the following issues: Security fixes MRC...
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    last modified by ivodlouhy
  • Require the end user to grant permission when connecting

    Hi, I want all my helpdesk users in my organization to be forced to ask for permission each time they use Dameware. I saw that there is an option to set the "Permission Required" option by registry: In the Start wi...
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    last modified by maorz
  • Can't connect Internet sessions ; link invalid or expired

    Hey guys,   I'm trying out Dameware as a replacement for Logmein, but it seem to only work locally, with users within the organisation firewall. If a user is outside, he can connect to the DameWare Internet Prox...
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    last modified by techfred
  • Stuck at initializing white screen

    I have loaded DameWare on a Windows 10  machine but it will never open the desktop.  It is stuck at "Initializing" with a white screen.  I have tried the smart sizing solution but that didn't work. ...
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    last modified by jcasper
  • Via Outlook Support get rid of SMTP Server error in outlook

    For most of the users, outlook is all about sending and receiving emails. But what if you are not able to send emails in outlook, though; you are receiving all your emails. You open your favorite email client outlook,...
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    last modified by jameswarner44
  • System Error: 5 Acces is Denied ??? [I PUT LOGS]

    Note: This is a topic brought over from DameWare Forums which has been closed. If you wish to engage in this discussion, just comment here.  System Error: 5 Acces is Denied ??? [I PUT LOGS] by Mrconnard on Wed J...
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    last modified by neetha.edwin
  • Alerts for malicious IOCs

    When using Dameware Utilities to check systems via the browser, Dameware continually scans the whole network, scanning systems on port 445. This is causing alarms from security monitoring and sensitive system monitori...
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    last modified by mlavalle
  • What is the difference between the Remote Support and Mini Remote Control?

    I don't see waht the difference between the Remote Support and Mini Remote Control is? Tell me somebody, please
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    last modified by gszabo
  • Not saving settings W10

    Hi All   1ST Post   After upgrading from W7 to W10, my dameware no longer saves the settings for Authentication Options (they are ticked though) in the Default Host Properties. It also no longer saves a l...
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    last modified by dave.brown
  • Error 1300 when trying to Shutdown/Restart Client

    Hi,   I'm using DRS 12.1.0.34.  The account I'm using is in a AD group that's in the client's Local Administrator group.  When I try to restart this client, I get attached error message.  The clie...
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    last modified by allins
  • keine Remote Maschinen unter Arbeitstationen

    Guten Tag,   leider ist Dameware remote Support unter Windows 10 so gut wie nicht mehr zu gebrauchen.   Leider werden unter dem Menüpunkt Arbeitsstationen manchmal alle, manchmal ein paar wenige und m...
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    last modified by dbach
  • How to Open New Document in Word 10? Use Microsoft 365 Support

    By giving double click on the application icon Microsoft Word 10, will open a blank new document. But if you want to open another one, then click on the “File” button and then tap “New” on the ...
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    created by rayanwarner44
  • Microsoft Office 365 Support: Help to Increase Success In Business

    Microsoft Office 365 offers a stronger solution to enterprises enabling them to build a truly advance workstation. Perfect-made the requirements of your business, it basically increase your business's productivity by ...
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    last modified by rayanwarner44
  • Event log shows "The description for Event ID ( 1000 ) in Source ( Application Error ) could not be found."

    When I use Dameware RS for a particular computer, and look at the Event log, I can no longer see Application Error events properly. It has started to show the message "The description for Event ID ( 1000 ) in Source ...
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    last modified by lped
  • Screen scaling problems

    Hi!   We are using DRS in our company and we have some screen scaling problems. We have different displays with different resolutions and during connection there are problems with scaling: - remote cursor is i...
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    last modified by slawomir.kubkowski