Hi Everyone,

I wanted to get these out to you as soon as we got them. I always wonder about the results of surveys I take, and I wanted to let you see how you ranked in.

These are the results of the survey I asked you to participate in here: Disasters: How Prepared Are You? How Prepared Is Your Datacenter?

 

 

Disaster Preparedness and Response Survey - SolarWinds and Network World

 

  1. Do you have a disaster preparedness and response plan for your business or IT department?
    • Yes      74.7%
    • No        25.3%
  2. If you have a disaster preparedness and response plan, how often do you update these plans?
    • Never                                            7.6%
    • About once per year                  44.6%
    • About once every two years    15.2%
    • About once every five years        4.5%
    • We don't have a plan.                16.5%
    • Other (please specify)        11.6%

  3. If you have a disaster preparedness and response plan, how often do you perform significant testing of these plans?
    • Never                                        22.1%
    • Once every two years            11.9%
    • Once per year                          22.6%
    • Twice per year                          12.8%
    • Every quarter                              9.3%
    • We don’t have a plan.              15.5%
    • Other (please specify)        5.8%
  4. If you don’t have a disaster preparedness and response plan, how likely is it that you or your organization will create one in the next 12 months?
    • Certain                                      8.0%
    • Very likely                                16.1%
    • Not likely                                    8.9%
    • I don’t know                              8.9%
    • N/A (We have a plan.)              57.6%
    • Other                                        0.4%
  5. In the wake of a disaster, for what line(s) of defense/action are you currently prepared? You may select more than one answer.
    • We maintain a remote disaster recovery site for redundancy in the event of a disaster.                                                                          53.8%
    • Full system backups are shipped offsite. Getting back up and running may take longer but it’s all our organization requires.    55.6%
    • We have no disaster recovery strategy in place.                                                                                                                                              13.5%
    • Other                                                                                                                                                                  9.9%
  6. Have you ever not been able to go into the office because of a disaster? (By this, we mean a natural disaster or something catastrophic – not a simple inconvenient weather event or short outage.)
    • Yes                  26.1%
    • No                    72.9%
    • I don't know.    0.9%
  7. If you answered "Yes" to the previous question, how many days were you out of the office during the last disaster?
    • Less than one week                              21.8%
    • 1 to 2 weeks                                            6.3%
    • 3 to 4 weeks                                            5.2%
    • Longer than one month                          0.6%
    • We had to permanently relocate.            1.1%
    • Not applicable to me                            64.9%
    • Other (please specify)                          0.0%
  8. What disaster have you personally experienced that kept you away from the office? Check as many as apply.
    • Earthquake      4.8%
    • Fire                  4.8%
    • Flood              14.0%
    • Hurricane          15.0%
    • Tornado            6.3%
    • Terrorism          4.8%
    • None                58.5%
    • Other                11.1%
  9. How confident are you that your company could recover in a reasonable amount of time (12 to 18 hours) if a significant disaster were to make your main data center inaccessible?
    • Certain                          17.3%
    • Very confident              28.0%
    • Somewhat confident      24.3%
    • Not at all confident        29.0%
    • I don't know.                1.4%

  10. What is the attitude of senior management (non-IT) about disaster preparedness and response investments?
    Unconcerned. They appear willing to gamble and hope that a disaster never occurs.7.1%
    Low priority. They display some concern for being able to recover from a disaster, but dedicated funding for IT investments is scarce and projects/processes are tackled on an ad-hoc basis.33.3%
    Medium priority. There are dedicated funds for disaster preparedness/response investments, but it’s never quite enough to get all the necessary IT projects green-lighted.28.6%
    High priority. Significant, generous funding exists for disaster preparedness/response investments, and projects are carefully planned and executed.28.6%
    Top priority. Projects are carefully planned, funded and executed, and people/budget resources are plentiful.2.4%
  11. Has your company issued a mobile device to you? Select as many as apply.
    • Yes, a mobile phone (not a “smart phone”)        5.9%
    • Yes, an iPhone                                                  27.3%
    • Yes, a Blackberry                                              14.6%
    • Yes, an Android device                                    20.5%
    • Yes, a Windows mobile device                          1.5%
    • Yes, a tablet                                                    16.1%
    • Yes, a laptop                                                    43.9%
    • No                                                                    15.6%
    • Other                                                                5.4%
  12. What software, if any, do you use for remote access to machines and remote end user support? Select as many as apply.
    • DameWare                                            9.9%
    • GoToMyPC                                          9.4%
    • LogMeIn                                              25.1%
    • Microsoft Remote Desktop Connection  65.0%
    • pcAnywhere                                          6.4%
    • Radmin                                                3.4%
    • TeamViewer                                          15.8%
    • Other (please specify)                          35.5%
  13. Do you currently, or have you ever, used SolarWinds Mobile Admin (formerly by Rove IT)?
    • Yes, I currently use Mobile Admin                                                                                  6.4%
    • Yes, I previously used Mobile Admin                                                                                6.4%
    • No, I don't have the ability to manage and monitor my environment from a mobile

      device                                                                                                                          67.3%

    • No, I have never used Mobile Admin, but I have used another product to monitor my

      environment while mobile.                                                                                              21.3%

  14. Which of the following disaster preparedness and response-friendly technologies have you implemented? Select as many as apply.
    • Company-supported mobile devices                  52.3%
    • IT management application for a mobile device  17.6%
    • Offsite storage/backup                                    71.9%
    • Private cloud                                                  33.2%
    • Public cloud                                                    15.1%
    • Remote management software                          48.2%
    • Server virtualization                                          65.8%
    • VPN                                                              77.9%
    • Patch management                                          42.2%
    • Network configuration and change management  46.2%
    • Server configuration and change management    35.2%
    • None                                                                4.0%
    • Other                                                              1.5%
  15. Which applications have you virtualized or put in the cloud as a disaster preparedness measure? Select as many as apply.
    • Email/Messaging infrastructure                          58.4%
    • Website/e-commerce/public Web presence        47.2%
    • CRM/ERP systems                                          32.0%
    • Web servers for critical online applications          44.2%
    • Database servers (Oracle, MSSQL, etc.)            46.2%
    • None of the above                                            19.8%
    • Other                                                                3.6%
  16. How much of your company data is backed up at an offsite location at least 50 miles away from the main office?
    • 100 percent                  23.1%
    • 80 to 99 percent            18.5%
    • 60 to 79 percent            11.3%
    • 40 to 59 percent            10.8%
    • 20 to 39 percent            6.7%
    • 1 to 19 percent              6.2%
    • 0 percent                      23.6%
  17. About how much of your annual IT budget is invested in high-availability backups and storage?
    • 100 percent                    0.5%
    • 80 to 99 percent            3.1%
    • 60 to 79 percent            4.7%
    • 40 to 59 percent            7.8%
    • 20 to 39 percent            30.1%
    • 1 to 19 percent              45.1%
    • 0 percent                      8.8%
  18. What is your job title?
    • Business Manager, not in IT                  2.5%
    • CIO/CTO/CSO                                      5.1%
    • Database Administrator                          0.5%
    • Help Desk/Tech Support                        4.1%
    • IT Manager                                          18.3%
    • IT Director                                            6.6%
    • LAN/WAN Administrator                        3.0%
    • Network Architect/Admin/Engineer        23.9%
    • Security Admin/Manager                        3.0%
    • Software Programmer                            3.0%
    • Systems Analyst                                  3.6%
    • Systems Administrator                        17.8%
    • Vice President MIS/IT/IS                        1.5%
    • Web Programmer/Developer                  0.0%
    • Not currently employed in IT                  1.0%
    • Other                                                    6.1%
  19. Do you work in the U.S. public sector, which includes state, local, county, education, federal, military, or as a contractor?
    • Yes                              27.6%
    • No                                71.4%
    • It's complicated.              1.0%
  20. In what part of the world do you live?
    • The Americas                          85.8%
    • Asia/Pacific                              6.1%
    • Europe/The Middle East/Africa  9.1%
    • Other (please specify)              0.0%
  21. How big is your company?
    • It’s just me                                2.5%
    • Less than 10 employees            5.1%
    • 11-50 employees                      10.7%
    • 51-100 employees                    11.7%
    • 101-500 employees                  33.5%
    • Over 500 employees                  36.5%
    • I’m not currently employed.        0.0%

 

 

And there you have it, all. I believe there were prizes to be had here... so I think Jodi will be posting here soon with those results, too.

Check out the article in Network World here, http://www.networkworld.com/news/2012/091212-solarwinds-262311.html , and our press release on the subject here, http://www.marketwire.com/press-release/solarwinds-network-world-survey-finds-remote-it-access-aids-disaster-response-time-business-nyse-swi-1700964.htm.

See you on the boards,

Michael