I have not been able to get SOAP::Lite to output the XML needed to make this work. This is what the SOAP request should look like on the wire: Orion.Events Acknowledge 18793 The closest I have been able to get is this, which doesn't work correctly: Orion.Events Acknowledge 18794 Maybe that will be enough information for you to fix it. Another option would be to switch to the REST endpoint. The JSON-format that it uses it easier to get right. Here's some Perl code for acknowledging an event that way: require strict; require REST::Client; require JSON; require MIME::Base64; my $username = 'admin'; my $password = ''; my $hostname = 'latest-stable-builds.swdev.local'; my $swis = REST::Client->new(); $swis->getUseragent()->proxy(['https'], 'http://localhost:8888/'); my $headers = { Authorization => 'Basic ' . MIME::Base64::encode_base64($username . ':' . $password), 'Content-Type' => 'application/json' }; my $entityName = 'Orion.Events'; my $verbName = 'Acknowledge'; my $uri = "https://$hostname:17778/SolarWinds/InformationService/v3/Json/Invoke/$entityName/$verbName"; my $eventId = 18822; my @eventIds = ($eventId); my @args = (\@eventIds); my $json = JSON->new->allow_nonref->utf8; my $json_text = $json->encode(\@args); my $response = $swis->POST($uri, $json_text, $headers); print $response->responseContent();