Get the latest news about SolarWinds User Device Tracker (UDT)
I can't UDT to show the access port a device/MAC is connected to. I had it working when I first set it up awhile ago but no longer working when I search a MAC. I just get the core Nexus the access switch is connected to. The access port, VLAN, and trunk on the access switch is monitored. The trunk and VLAN on the Nexus 7K…
I have the SolarWinds Agent installed on our Domain Controllers to polling with external user accounts, why is it that UDT is still asking for specific account. Why isn't it using the locally installed agent to preform the polling?
Trying to understand why approximately 30% of the endpoints from the OUI Summary Report are coming up as Company <unknown> Anyone know why this occurs or how to fix it? I believe normally the company is calculated based on the detected vendor portion of the MAC address. Is there a way to determine which ports are coming up…
This may be a simple question to answer. I am used to building dashboards, but needing to use a custom property for a new dashboard. The custom property is "Network_Family" I want to build a widget in the dashboard that will sort or classify all discovered nodes using that "Network_Family" property. My SWQL is weak,…
I'm curious if anyone out there has knowledge of how UDT actually works in deciding the device path. We have several devices in out environment that UDT is blind to. For example: REAL Path Router1 -> Switch1 -> Switch2 -> Cambium Master -> Cambium Subscriber -> Switch3 -> End Device UDT Would see the path as: Router1 ->…
Wondering if anyone else is experiencing the issue for UDT device inventory and user inventory? I select from the My Dashboard -> Device Tracker -> device inventory; user inventory and a return of a blank screen is shown. I have my nodes added with monitor with UDT selected in the settings. Any help would be much…
Hi, as I have seen, UDT gets the information from the mac-address table on the switch. Sometimes I have devices connected (the port is connected and the light is green on the web) but I can't get more information from this port. The reason: these are devices which are not sending someting ingoing. An example for the Active…
We are looking to build a similar module that UDT Tracker uses, more specifically the History Connections module from any Device Tracker Endpoint Details page. Is there a macro, or global variable that exists to capture the mac address of the current endpoint page? For example in comparison to a Node page 11055, the macro…
I am opening another support case on this, but figured I'd throw this out to see if others have seen it. I recently noticed a lot of “authenticationfailed” SNMP traps from SNMP managed devices. I have tracked most of them to Orion main poller or APEs querying Cisco devices. The reason the device sends the…
It looks like we have some unknown MAC addresses in UDT & IPAM. I would have assumed Orion would update the list every so often, but I can't find any place/settings for it. Is there an relatively easy way to update Orion's Vender MAC address listings?
It looks like you're new here. Sign in or register to get started.