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UDT not showing IP address on port of switch
Hi, we have upgraded UDT to newest version, but now when I click on switch for example, and then go to port details, I can see MAC addresses of devices connected to switch, but no IP addresses. To be exact, I can see IP addresses from devices (ports) in vlan 130, but don't see those that are in vlan 70, as you can see from…
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UDT Custome Screen to show JUST Physical connections
I am trying to set a screen in UDT that only shows physical devices and their users that are Connected. Actually, I am attempting to show only ONE user and where that user is currently connected. The rational is twofold.1. If I have a rogue user going through the company or a specific site, I want to find that device/user…
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UDT not updating device history
Hi, I am new to Soalrwinds. I am having an issue with UDT device connection history. If I connect a PC to a port , it detects the port and shows the time "First Seen" properly. But when I remove the device it continues to still show it as connected, although it recognizes the port is down. SO I see "Last Seen" as "Current"…
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UDT with a not-quite-supported wireless network
I've got a Dell-manufactured network. My Layer 3 core switch is fully supported by UDT, but my PowerConnect-W-series wireless APs only have Layer 2 support. As a result, when my users connect their smartphones to the guest network, I get a rogue MAC alert. There is no information about the associated DNS name or IP address…
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UDT Misbehaving and oddities
So, we've been tasked with figuring out when IP Phones move on our network so we can make sure that E-911 information, such as building/room, gets updated when a user moves to a new office. Seems like a pretty simple task with UDT, right? You might think so, but I have been running into difficulties and I think part of it…
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Device Tracker
Looking for info/training for Device Tracker Device..
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When UDT Advanced Settings won't Unmanage selected nodes, what do you do?
First off, do you manage routers with UDT? I haven't read that one should, or shouldn't. But it does't make senses to me to do so. Second, when I select a group of Nodes in UDT Advance Setting for Port Management, I show Nodes, filter to UDT Monitored Nodes, Select Nodes to unmanage, and click Unmanage. Nothing happens.…
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Rogue Alerts Issues with UDT
We have recently implemented Rogue alerts in UDT. This is notifying us of items showing up as Rogue devices, those that are not in our approved MAC address white list. The only problem is it seems like we keep getting Rogue Alerts for devices that are already in our whitelist. For example, we've been installing new…
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How to add UDT ports
I've done this before, but it's quite a time since I've done it last time. So, I'm noticing that I'm monitoring two switch ports with NPM (uplinks only) and UDT is monitoring those ports too, but not anything else on that switch. With other switches there is same situation, just some of the ports are monitored by NPM, but…
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UDT Software with Avaya/Extreme ERS4800
Hello I have a question... I am currently running an Extreme Campus Fabric network, I am utilizing mostly ERS4850 switches with 3 ERS4950. I currently can pull port information from the 4900, for example, devices plugged in MAC, IP addresses, VLAN etc etc. However I am not getting the same information from the ERS4800…