IT service delivery has never been more important than it is today. Wherever they’re working, employees are counting on IT to resolve their issues quickly and provide the resources they need to be productive. In this session, we’ll refresh the ITSM basics with SolarWinds Service Desk, including incident, problem, and…
Today’s IT pros worldwide face a broad set of compliance challenges. They have to track, monitor, and maintain compliance with regulations and standards including NIST FISMA, DISA STIG, RMF, CMMC, and GDPR. SolarWinds product experts will provide an in-depth overview of compliance reporting templates and a reporting scope…
The SolarWinds Premier Enterprise Support program was created for SolarWinds largest customers who have a highly complex, business-critical environment and want to partner with their designated technical lead to achieve their business outcomes. Hear from two seasoned IT pros with firsthand experience managing premier…
SolarWinds product experts present a visual overview of cloud and on-premises database monitoring best practices using SolarWinds Database Performance Analyzer (DPA) and Database Performance Monitor (DPM). They will cover high-level monitoring in DPA by looking at correlation tabs, such as resources, virtualization, and…
SolarWinds SVP Kevin Bury discusses how SolarWinds strives to create long-term relationships with its customers by offering comprehensive support services. Kevin will outline the six components of the Customer Success program, identify the key elements of the latest training and support initiatives, and answer your…
What questions do you have about a career in IT with monitoring as its focus? What would you ask monitoring engineers with decades of experience? This informal forum will give you the chance to ask questions and get answers in real time from the guests of the "Signal from the Noise: A Career Built by Monitoring" session.…
Are you ready for a product upgrade but are unsure how to start planning? SolarWinds Support Application Engineer Eric Bryant and Senior Product Marketing Manager John Ahern will take you through the best practices for upgrade preparedness. Resources: Network Performance Monitor: From Version 10.5 to 2020.2 Orion Platform…
Are you on the latest version of the Orion® Platform products? Learn how to find and download the offline installer, prepare for the upgrade, enable the upgrade to your products and agents, and finally, how to confirm and check your upgrade. Resources: About Installing or Upgrading Orion Platform Products and Scalability…
Learn about all the great new features added to the 2020.2 release including updates to SolarWinds Orion® Platform maps, network monitoring, new implementation options, virtualization chargeback, and much more. Resources: * SolarWinds Lab Episode 89. 2020.2 Releases: Orion Map Updates, New Security Product Features, and…
SolarWinds ® Platform products are designed with flexibility in mind to cover networks of all shapes and sizes. Whether you’re monitoring a large datacenter or hundreds of small retail locations, we’ll talk through the different options for the most efficient coverage of your environment. We’ll also showcase a few of the…
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