Welcome back! I hope y'all had a happy and healthy holiday break. I'm back in the saddle after hosting a wonderful Christmas dinner for 20 friends and family. I had some time off as well, which I used to work a bit on my blog as well as some Python and data science learning. As usual, here's a bunch of links from the…
Part 1 of this series introduced IT Service Management (ITSM) and a few of the adaptable frameworks available to fit the needs of an organization. This post focuses on the benefits of using a couple of the principles from the Lean methodology to craft ITSM. I’d like to acknowledge and thank Trish Livingstone and Julie…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by my colleague Brandon Shopp with ideas about modernizing security along with agency infrastructure to reduce cyberthreats. As agencies across the federal government modernize their networks to include and accommodate the newest…
“Security? We don’t need no stinking security!” I’ve actually heard a CTO utter words this effect. If you subscribe to a similar mindset, here are five ways you too can stink at information security. * Train once and never test Policy says you and your users need to be trained once a year, so once a year is good enough.…
In case you've been locked in a cave somewhere for the last couple of years and haven't noticed, here at SolarWinds we've been creating some great, free learning material for network engineers, network administrators, system administrators, and IT managers of all types. We've hosted and recorded dozens of webcasts, a…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by my colleague Jim Hansen where he discusses some ideas on improving agency security, including helping your staff develop cyberskills and giving them the tools to successfully prevent and mitigate cyberattacks. Data from the…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by my colleague Jim Hansen about the state of security and insider threats for the federal government and what’s working to improve conditions. We’ve been doing these cyber surveys for years and I always find the results…
I was chatting with Microsoft WSUS MVP and SolarWinds Head Geek, recently about synchronizing WSUS servers, and I'd like to share his recommendations along those lines. Synchronizing WSUS servers ensures those update points have the most up-to-date update information from the update source -- in most cases, Microsoft…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by my colleague Jim Hansen where he provides tips on leveraging automation to improve your cybersecurity, including deciding what to automate and what tools to deploy to help. Automation can reduce the need to perform mundane…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by Jim Hansen about leveraging access rights management to reduce insider threats and help improve security. According to the SolarWinds 2019 Cybersecurity Survey, cybersecurity threats are increasing—particularly the threat of…
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