(This piece was co-authored by Alex Taylor and Leon Adato) Before we take flight here, let me start with fair warning—this article contains several spoilers for The Falcon and the Winter Soldier, so if you haven’t seen it and don’t want to know what happens yet, you can bookmark this article and come back to it later. The…
Simple Network Management Protocol (SNMP) has been around since it was first defined in RFC 1067 in late 1988. Since that time, it has gone through two major revisions. Before we get to v3, let’s take a look at the other two version and what they accomplished. SNMP v1 defined a structured communication for managing devices…
On September 09 2021, I presented a webcast on How to Troubleshoot SQL Server CPU Problems. If you missed it, you can watch the webcast on demand at https://www.sentryone/webinars. This session covers industry best practices and workflow for finding and fixing CPU problems on SQL Server and Azure SQL data platforms. I'd…
Seems like at least a couple of times per week someone asks me for advice in helping to manage and/or advance their career. This topic is near and dear to most of our hearts for many reasons, one of which is that when the technology market took a nose dive a few years ago the average salaries for network engineers,…
That’s what they say. Bring it on. I’m ready for this. I’m prepared. But no one could prep for what happened and how things evolved, right? So is preparation not necessary after all? I’ve had numerous discussions with my colleague and fellow Head Geek Leon Adato about this topic, and we even created a video with the…
Welcome to September! IT Pro Day is just around the corner, and we hope you nominated someone (or multiple someones) for the second annual IT Pro Day Awards. We look forward to celebrating the winners and all IT pros this month. You’ve all earned a bit of celebrating. I’m excited for some (hopefully) lower temps, which…
In yesterday's Dark Reading, security researcher Bruce Schneier took a swipe at security training: "If four-fifths of company employees learn to choose better passwords, or not to click on dodgy links, one-fifth still get it wrong and the bad guys still get in." It's not every day that I disagree with the author of…
On August 26 2021, I presented a webcast on How to Troubleshoot SQL Server Memory Problems. If you missed it, you can watch the webcast on demand at https://www.sentryone/webinars. This session covers industry best practices and workflow for finding and fixing memory problems on SQL Server and Azure SQL data platforms. I'd…
The Parallax View is a 1974 movie starring Warren Beatty. It’s one of many 1970s-style “conspiracy” movies, if you’re looking for something else to binge while we ride out the latest pandemic wave. I don’t want to spoil the movie for you in any way, but one scene reminds me of the roughly 48 hours I was detained at Fort…
Imagine every time you visited the service desk to submit a ticket, you were greeted by the boisterous drums from the medley of the Olympics—you’d feel like a gold medalist! Though a theme song may seem far-fetched, rolling out white glove treatment can elevate the service desk in the eyes of your users. Let’s explore how…
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