Federal IT pros are experts at using quick fixes to keep costs down and save time, often because there’s no other option. They essentially leap from crisis to crisis instead of future-proofing the agency’s IT environment. Paying down technical debt is neither easy nor glamorous, but without this paydown, you’re creating a…
I joined SolarWinds a few weeks ago as a Product Marketing Manager. Though I had worked as a PMM earlier at AOL for Winamp, I still found that I have a lot to learn about the Network Management space (as well as how SolarWinds has remained so successful in it). In my usual fashion, I began gathering a list of sources to…
Welcome to 2022! I know this issue is late and short (sorry!), but we take time off, too. Thankfully, we’ve been enjoying some recuperative time off, and we hope y’all have also taken some time to rest and recharge. The new year means new opportunities, and we’re already hard at work. I hope y’all have something good to…
“The life you have led doesn’t need to be the only life you have.”—Anna Quindlen The act of writing is always a personal one. Even with supposedly dry, technical content, authors can’t help bringing a piece of themselves to the work. This is why at SolarWinds, we eagerly anticipate the December Writing Challenge each year.…
Has your agency created a strategy for managing off-site equipment and the potential for increased security risks? Brandon Shopp (@bshopp), group vice president of product strategy at SolarWinds, provides some great tips in this article. For many federal employees, the workplace has shifted from a traditional office…
Congress set the stage for IT modernization across the federal government by passing the Modernizing Government Technology (MGT) Act, allowing agencies to apply for a loan from the Technology Modernization Fund (TMF) to update their legacy systems. The theory states, with access to TMF funds, agencies can now improve…
Just imagine the current situation continues well into the foreseeable future—let’s merge reality with a little fiction. The apocalypse is over, but life has changed permanently. This means we’re going to wear masks in public transport, shops, and restaurants and follow sports events on television instead of in the…
Most IT pros understand how time-consuming compliance reporting can be. Take a moment to learn how automation can dramatically reduce this time commitment, explained below by Brandon Shopp, group vice president of product strategy at SolarWinds. As this fiscal year wraps up, many agencies are planning their response to…
Welcome to December! What a year this has been, right? As we prepare to embark on a new year, we should also reflect on the past year. It’s been a busy time (and continues to be) for those of us Head Geeks who have been traveling. Hopefully, you’ve been able to connect with us in person (or virtually, for those not…
If there’s anything the pandemic has shown us, it’s the value of providing a solid customer experience. This article by Brandon Shopp, group vice president of product strategy at SolarWinds, maps out two key technologies agencies should consider to ensure citizens are getting the information they need in a timely manner.…
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