When trying to add an asset to a ticket, the Asset Lookup field always defaults to "Asset No." I'd say 95% of the time, we use the Network Name to search for assets, and 0% of the time do I know an asset's number. Is there any way to change the default Asset Lookup field from Asset No. to Network Name?
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When I first noticed this, I thought to myself who the $%^& knows the asset numbers to all their devices!
So far I haven't been able to figure out how to change it though
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