error with SG300 and Device.Backup.Running.Config

Hi,

Please do the following,

1.Enable capture mode in file menu

2.Run the configured activity

3.Find the folder called 'Debug' in the installed location.

4.Get the file in device name like 'DebugLog-X-<Device Name>' and share it with me (Please disable sensitive info like password as '**********').

5.Let me check it and update you.

Thanks,

Nanda

Hi Nanda,

there is no possibility to append a file? That's why here is the output:

<NEWSESSION CatTools 3.10.0 29.04.2014 10:31:33>

<PROTOCOL=Telnet>

<DEVICE TYPE=Cisco.SmallBusiness>

<ACTIVITY TYPE=Device.Backup.Running Config>

<ACTIVITY SCRIPT=C:\Program Files\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>

<USERS NAME FOR DEVICE=SW-IT-ACC-2>

<C OK 10:31:33>

<R-10:31:33>[13][10][13][13][10]Switch SW-IT-ACC-2[13][10][13][13][10][13][13][10][13][10]User Name:

<W-10:31:33>**********[13]

<R-10:31:34>**********[13][10][13]Password:

<W-10:31:34>**********[13]

<R-10:31:34>*

<R-10:31:34>*******[13][10][13][13][10][13][10]SW-IT-ACC-2#

<W-10:31:34>[13]

<R-10:31:34>[13][10]

<R-10:31:34>[13][13][27][KSW-IT-ACC-2#

<W-10:31:34>[13]

<R-10:31:34>[13][10]

<R-10:31:35>[13][13][27][KSW-IT-ACC-2#

<W-10:31:35>show running-config

<R-10:31:35>s

<R-10:31:35>how running-config

<W-10:31:35>[13]

<R-10:31:35>[13][10]

<R-10:31:35>[13]config-file-header[13][10]SW-IT-ACC-2[13][10]v1.3.0.62 / R750_NIK_1_3_647_260[13][10]CLI v1.0[13][10]set system mode switch [13][10][13][10]file SSD indicator encrypted[13][10]@[13][10]ssd-control-start[13][10]ssd config[13][10]ssd file passphrase control unrestricted[13][10]no ssd file integrity control

<R-10:31:36>[13][10]ssd-control-end cb0a3fdb1f3a1af4e4430033719968c0[13][10]![13][10]vlan database[13][10]vlan 2,22,332,3120[13][10]exit[13][10]voice vlan oui-table add 0001e3 Siemens_AG_phone________[13][10]voice vlan oui-table add 00036b Cisco_phone_____________[13][10]voice vlan oui-table add 00096e Avaya___________________[13][10]voice vlan oui-table add 000fe2 H3C_Aolynk______________[13][10]voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:36>

<R-10:31:36>[13]                                               

<R-10:31:36>      [13]voice vlan oui-table add 00d01e Pingtel_phone___________[13][10]voice vlan oui-table add 00e075 Polycom/Veritel_phone___[13][10]voice vlan oui-table add 00e0bb 3Com_phone______________[13][10]ip igmp snooping[13][10]ip igmp snooping vlan 1[13][10]ip igmp snooping vlan 2[13][10]ip igmp snooping vlan 22[13][10]ip igmp snooping vlan 332[13][10]ip igmp snooping vlan 3120[13][10]

<R-10:31:36>hostname SW-IT-ACC-2[13][10]line console

<R-10:31:37>[13][10]exec-timeout 0[13][10]exit[13][10]line ssh[13][10]exec-timeout 0[13][10]exit[13][10]line telnet[13][10]exec-timeout 0[13][10]exit[13][10]logging host 10.98.4.30[13][10]logging host 192.168.42.212[13][10]logging origin-id hostname[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:37>

<R-10:31:37>[13]                                               

<R-10:31:37>      [13]no logging console[13][10]logging aggregation aging-time 3600[13][10]no passwords complexity enable[13][10]username ********** password encrypted e5cf214ee0f50c8752887afad9fe18edd3f6245d privilege 15[13][10]ip ssh server[13][10]snmp-server server[13][10]snmp-server contact "Ina Mueller"[13][10]

<R-10:31:37>snmp-server community ********** rw ********** view DefaultSuper[13][10]snmp-server community ********** ro **********  view Default[13][10]snmp-server host **********  traps version 1 ********** [13][10]snmp-server host ********** traps version 1 **********[13][10]snmp-server host ********** traps version 1 ********** [13][10]ip http timeout-policy 0[13][10]clock timezone " " +1[13][10]

<R-10:31:38>clock summer-time web recurring eu[13][10]clock source sntp[13][10]sntp unicast client enable[13][10]sntp unicast client poll[13][10]sntp server ********** [13][10]ip domain name ipp-hgw.mpg.de[13][10]ip name-server  **********  ********** [13][10]ip domain polling-interval 18[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:38>

<R-10:31:38>[13]                                               

<R-10:31:38>      [13]ip telnet server[13][10]![13][10]

<R-10:31:38>interface vlan 2[13][10] name all[13][10]![13][10]interface vlan 22[13][10] name office-net-232[13][10]!

<R-10:31:39>[13][10]interface vlan 332[13][10] name Experimentnetz-Buero[13][10]![13][10]interface vlan 3120[13][10] name Netzwerkmanagement[13][10] ip address ********** 255.255.252.0[13][10] no ip address dhcp[13][10]!

<R-10:31:39>[13][10]

<R-10:31:39>interface gigabitethernet1[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet2

<R-10:31:40>[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:40>

<R-10:31:40>[13]                                               

<R-10:31:40>      [13] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet3[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]!

<R-10:31:40>[13][10]interface gigabitethernet4[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet5[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet6[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:40>

<R-10:31:41>[13]                                               

<R-10:31:41>      [13] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet7[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 22[13][10]![13][10]interface gigabitethernet8[13][10] spanning-tree portfast[13][10] spanning-tree bpduguard enable[13][10] switchport trunk native vlan 332[13][10]!

<R-10:31:41>[13][10]interface gigabitethernet9[13][10] switchport trunk allowed vlan add 2,22,332,3120[13][10] switchport default-vlan tagged[13][10]![13][10]interface gigabitethernet10[13][10] switchport trunk allowed vlan add 2,22,332,3120[13][10] switchport default-vlan tagged[13][10]![13][10]

<R-10:31:41>exit[13][10]banner login ^C[13][10][27][0mMore: <space>,  Quit: q or CTRL+Z, One line: <return>

<W-10:31:42>

<R-10:31:42>[13]                                               

<R-10:31:42>      [13]Switch SW-IT-ACC-2[13][10]^C[13][10]ip default-gateway ********** [13][10]

<R-10:31:42>SW-IT-ACC-2#

================================================================================

WFMDRetVal=1 Waiting for: "More:"

WFMDRetVal=2 Waiting for: "% Unrecognized command"

WFMDRetVal=3 Waiting for: "% Incomplete command"

WFMDRetVal=4 Waiting for: "Yes/press any key for no"

WFMDRetVal=18 Waiting for: "[27][KSW-IT-ACC-2>"

WFMDRetVal=19 Waiting for: "[27][KSW-IT-ACC-2#"

WFMDRetVal=20 Waiting for: "[27][KSW-IT-ACC-2("

WFMDBuffer="[13]                                                      [13]switch sw-it-acc-2[13][10]^c[13][10]ip default-gateway ********** [13][10]sw-it-acc-2#"

================================================================================

<W-10:34:13>[13]

<R-10:34:13>[13][10]

<R-10:34:13>[13][13][27][KSW-IT-ACC-2#

<W-10:34:13>[13]

<R-10:34:13>[13][10]

<R-10:34:13>[13][13][27][KSW-IT-ACC-2#

<W-10:34:13>disable

<R-10:34:13>d

<R-10:34:14>isable

<W-10:34:14>[13]

<R-10:34:14>[13][10]

<R-10:34:14>[13]SW-IT-ACC-2>

================================================================================

WFMDRetVal=1 Waiting for: "[27][KSW-IT-ACC-2>"

WFMDRetVal=2 Waiting for: "[27][KSW-IT-ACC-2#"

WFMDBuffer="[13][10][13]sw-it-acc-2>"

================================================================================

<W-10:34:44>[13]

<R-10:34:44>[13][10]

<R-10:34:44>[13][13][27][KSW-IT-ACC-2>

<W-10:34:44>exit[13]

<D 10:34:44>

<SCRIPT VALUES>

<HOSTNAME=" [KSW-IT-ACC-2">

<PROMPT VTY=" [KSW-IT-ACC-2>">

<PROMPT ENABLE=" [KSW-IT-ACC-2#">

<PROMPT CONFIG=" [KSW-IT-ACC-2(">

Best regards,

wolliballa

Hello Wolliballa,

Please follow the below steps,

1.Edit the device info.

2.Get in to variations by click the last tab 'Variations' and click on 'Use Variations>>'.

3.Click on 'Full Prompts' and set as I have attached(CSB-Variations.png).

4.Save the details and run the activity. Still have issues post me the debug log.

Note:

If you are not having 'Attach' menu just try using 'Advanced Editor' option.

Thanks,

Nanda

Hallo Nanda,

thank you very much for your help. Now it works.

But I cannot find "Advanced Editor" option. I can also attach an image to a post but no text file.

Thanks,

wolliballa

Hello Wolliballa,

That is nice to hear that your problem resolved.

See the attachment for 'Advanced Editor'.

Thanks,

Nanda