3 Replies Latest reply: Jun 10, 2013 3:24 PM by macnugetz RSS

Not Played Yet

nipper42

Hi

 

I am very new to Solarwinds and have recently added some basic transaction monitors to monitor some of our websites.  The monitors call up a url login using user credentials and then generally navigate around the sites.  I have recently added these and they were all working perfectly.  Recently I have renamed the monitors (calling them the name of the url to make alerting easier) and since I have renamed these all of them are now saying 'Not Played Yet' and are greyed out.  I am struggling to see why this is the case!

Can anyone advise

 

Thanks in advance


Daniel

 
  • Re: Not Played Yet
    ZZamazal

    Hello Daniel,

     

    Any modification made to a recording, including renaming, will result in change of transaction status to unknown. The WPM works like that, becouse the recording could have been changed in such way, that previous results may no longer valid. Nevertheless, with the next poll, stutus will be updated. When, depends on playback frequency of the transaction.

    Is it still an issue for you? If your problems still last, you can try restarting your WPM Player service. It might help.

     

    -Zdenek

    • Re: Not Played Yet
      nipper42

      Hi Zdenek

       

      Thanks for the quick response however my problem does still exist.  The frequency of the transactions should be every 5 minutes but they are still grey.  I looked on the server and cannot find a WPM Player service on the box so cannot restart it.

       

      Confused.com

       

      Regards


      Daniel

      • Re: Not Played Yet
        macnugetz

        Are you still experiencing issues?  If so, a couple of suggestions:

        • You can restart the service with the Orion Service Manager.  If you haven't used this before, it's installed under the Start Menu under SolarWinds Orion on the server where yo have WPM installed.
        • If that doesn't work, at this point I would recommend opening a Support ticket.

         

        -Craig