1 Reply Latest reply: Feb 27, 2013 8:35 AM by jiri.tomek RSS

Send alert only if still down?


We get 1 to 2 DOWN alerts per hour due to an issue with WPM and the javascript used in our applications login form.  I'm curious if there is a way in the advance alerts manager to configure our snmptrap alert to only trigger if the previous state of the transaction was also DOWN?

So a trap will only get sent if the transaction is DOWN for two polls in a row. 

  • Re: Send alert only if still down?


    if you go to edit dialog of advanced alert and click on "Trigger Condition" tab, there is "Do not trigger this action until condition exists for more than ...". There you can set minimal time to little more than transaction polling frequency to get desired result. so if you poll transactions every 5 minutes, setting this to let's say 10 minutes can work just fine.

    Just keep in mind that if you have lot of transactions on a specific player, they may not be played every 5 minutes but it can take longer. In that case you may need to increase this number.