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How do you keep a "down" node from being displayed on the home page windows - "Down Nodes" and "Nodes with high response time"

FormerMember
FormerMember

Greetings!

We have a server that is only used for updates and is powered off most of the time.  We have a request to monitor the server and notify the admins when it is powered on (up).

The device has been added, advanced and basic alerts modifed as needed.

Here is the problem.  The server shows as "down" and with "high response time" on the NPM home page.

We know the basic and advanced alerts have nothing to do with the display so how do you modify the settings so the "down" and "high response time" status is not reported on the home screen?

  • Woodrow  you can accomplish what you want by using the "Edit" button the resource and adding a SQL filter. I do not have the exact syntax off-hand but you should see some example filters when you expand the SQL filter near the bottom of the "Edit Resource" screen.

    If you only want to filter the Server in question you can use something like below

    Start with something like "Caption like 'SERVERNAME'"

    If you do not want to show any down nodes in the resource you can use something like "Status NOT like 'Down'"


    If you REALLY want to get fancy you can create a custom property that gets set when the server needs to be "monitored' or not and then filter based on that custom property.

    Let me know if you still have questions about filters.