6 Replies Latest reply: Nov 21, 2012 6:37 AM by supersub RSS

Jacarta InterSeptor Temparature Alert

supersub

Hello,

We have a Jacarta InterSeptor Temperature and Humidity Monitor. I am trying to
set up an Alert within Alert Manager that looks at the Temperature Poller and
sends an alert when the temperaute reaches a specified value.



I can't seem to get the alert to trigger no matter how low I set the trigger
temparature value.



My alert Trigger condition is set up as follows;



Trigger Alert when ALL of the following apply

Poller Name is equal to inSeptsensorMonitorDeviceTemperature

VALUE is greater than or equal to 200


Do not trigger this action until condition exists for maore than 10 seconds


The current Value is 206 so i would expect the alert to trigger and send an
email. Note we have tested the alert and email is working.


Note the UDP records value of temperature without the decimal point. We have
created a transform for the purposes of displaying in the Orion Sumary page. Eg
a value of 212 = 21.2.

Any help or advice would be greatly apreciated.

  • Re: Jacarta InterSeptor Temparature Alert
    JiriPsota

    Instead of 

        VALUE is greater than or equal to 200

    use

       NumericValue is greater than or equal to 200


    because the Value is a string and not a number.

    • Re: Jacarta InterSeptor Temparature Alert
      supersub

      Hi,

      I tried that but still no alert triggered. Is it significant that the drop-down values (as per attachment) when I choose 'Numeric Value' are already set? Eg Can I add my own vale of 200? Where do the drop-down values come from in this list?

      Regards

      • Re: Jacarta InterSeptor Temparature Alert
        JiriPsota

        You can use your own value. The values in the dropdown are last polled values for all custom pollers and you don't have to care about them.

         

        Make sure you have Label assigned to table custom poller - right click poller in UnDP application and select Label.

        • Re: Jacarta InterSeptor Temparature Alert
          supersub

          "Make sure you have Label assigned to table custom poller - right click poller in UnDP application and select Label."

           

          If I'm following you correctly I see that there is Label Type None for this Poller and that it is Greyed out - What is the significance of the Label? How do I add it if it is 'Greyed out'?

           

          Regards

          • Re: Jacarta InterSeptor Temparature Alert
            JiriPsota

            Oh, now I see, your poller is not a table poller. According to selected alert type I've expected your poller is a table poller. If you poll only a single value (not a table), you have to change the alert type from "Custom Node Table Poller" to "Custom Node Poller".  You have to change also the Trigger Condition, use Numeric Status.

             

            If you want to poll the table, first edit the poller and select GET TABLE as SNMP Get Type. Then change the lable and use Numeric Value in Trigger condition.