More discussions in User Device TrackerWhere is this place located?
2 Replies Latest reply: Feb 23, 2012 1:54 PM by Dentifrice RSS

New UDT polling jobs (3) are still running

Dentifrice
Dentifrice Feb 22, 2012 8:12 AM
Currently Being Moderated

Hi,

I have this message very often 

 

New UDT polling jobs (3) are still running..

 

I keep extending the polling interval (I was at 120 minutes and now 500) but still get this message.

 

What does this message means exactly and how do I fix it ?

 

Second question, I have an additionnal poller, can I put the UDT charge of certain devices to this poller ?

 

Thank you

  • 105 Views
  • Re: New UDT polling jobs (3) are still running
    Bedrich.Michalek
    Bedrich.Michalek Feb 23, 2012 2:29 AM (in response to Dentifrice)
    Currently Being Moderated

    Hi,

    please try to increase 'Layer 2 Job Timeout' and 'Layer 3 Job Timeout' values on UDT Advanced Settings page instead of extending polling interval. I guess there are some jobs that always timeouts (the reason may be slow device?) and thus never finished, so this notification considers them still as 'new'. Can you please go to UDT Job Status page and check if there are any jobs with LastRun value of '1899-12-30 01:00:00' to confirm this?

    UDT automatically uses the polling engine node is assigned to. So for example if you have some nodes in NPM on your additional poller and put those nodes into UDT, UDT will also use this additional poller.

Actions

More Like This

  • Retrieving data ...