
Hello everybody.
After upgrading my Fortigate units from MR3 Patch 3 to MR3 Patch 5, no more backups are being done from Kiwi Cat Tools.
I get the error "Failed to receive '#config' line in device config file"
Indeed, with older firmware releases, when you type "show" in the CLI, you get the first 3 or 4 (depending on the firmware version) "header lines", of which the first starts with #config-version...
I tried this with a super_admin user as well as with an "unprivileged" (my already existing and working "backup user")... both do not show those header lines.
Could it be that Fortinet removed that feature, so that the only way to do bulk backups is to buy and use a FortiManager?
Any help will be appreciated.
TIA,
F.
Hi FlavioB,
Could you raise a support ticket for this as I have a revised script which should resolve this issue.
Mention when you raise the case that you have spoken with me on thwack, so can support please escalate to DEV.
Thanks,
Steve
Hy Steve, many thanks for your answer (the only one at all!)...
I've opened a support ticket a few minutes ago, hope to get a solution soon!
Thanks again and kind regards,
F.
No problem.
Once you receive the revised script can you post back here with the support ticket # so others can refer to this case if they get the same issue.
Many thanks,
Steve
Of course I will. I just hope to get the fix soon! :-)
Thanks so far,
F.
Same here. Very frustrating.
I've opened a case with Fortinet.
I'll keep you posted...
F.
Hello Flavio,
I have the same problem, Fortinet answer you.....
did you fix the problem,
Thanks you..
Fidel Gonzalez
Hy Fidel,
no reply as for now from Fortinet.
I'll keep you posted as soon as I get more infos.
Regards,
F.