EOC Webpage error

rolonv Sep 28, 2011 12:07 PM

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This just started today. When opening the main homepage for our EOC installation I am reciveing the following error message.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentNullException: Value cannot be null.
Parameter name: mapId

Server Error in '/' Application.

Value cannot be null.
Parameter name: mapId

The only changes I've made was that I added 5 new nodes to our Orion server and created the maps on both the Orion server and our EOC server.

Any ideas what this might be?

Re: EOC Webpage error

martin.kunc Sep 29, 2011 1:06 AM (in response to rolonv)

Currently Being Moderated

Hi Rolony, can you please open a support case for this issue and if you could post here support case number to speed up the process a bit.
Thank you, Martin
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- Re: EOC Webpage error
  
  rolonv Sep 29, 2011 6:38 AM (in response to martin.kunc)
  
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  Case # 275080
  
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  - Re: EOC Webpage error
    
    DanielleH Sep 29, 2011 10:02 AM (in response to rolonv)
    
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    Also, if you wouldn't mind posting back with any solutions support has for you, it is much appreciated!
    Thanks,
    DH
    
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    - Re: EOC Webpage error
      
      rolonv Oct 7, 2011 1:37 PM (in response to DanielleH)
      
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      The solution that fixed my particular issue was to run the following script against my EOC database to remove incorrect settings in the database and then restart IIS services.
      delete from EOC_Settings
      where SettingsXML like '%<Name z:Id="2">Map</Name><Value z:Id="3" xmlns:d3p1="http://www.w3.org/2001/XMLSchema" i:type="d3p1:string"></Value>%'
      
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EOC Webpage error

Server Error in '/' Application.

Value cannot be null.
Parameter name: mapId

Re: EOC Webpage error

Re: EOC Webpage error

Re: EOC Webpage error

Re: EOC Webpage error

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Server Error in '/' Application.

Value cannot be null.Parameter name: mapId

Value cannot be null.
Parameter name: mapId