16 Replies Latest reply: Jan 5, 2012 2:41 AM by tom77 RSS

EMC Clariion SAN Monitor issue

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I am having a problem getting SAN Monitor to run on my EMC Clariion CX-4.  My EMC software version is 5.29 and my PC is running Windows 7 x64.  The version of NaviCLI I installed on my PC is 7.31.0.376-1.  After putting in the IP addresses of the SPs and login information, the window says "Unexpected error has occurred while processing data."  The ClariionCliMonitor.log file shows the following:

06/07/2011 11:16:34 [04] ERROR DataParser Data at the root level is invalid. Line 1, position 1.
06/07/2011 11:16:34 [04] ERROR Polling Exception during polling: Unexpected error has occured while processing data.

 

Any ideas on what's wrong?

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