8 Replies Latest reply: Dec 7, 2010 9:43 AM by christineb RSS

EOC - Feature Requests/Issues


I've got a few feature requests for EOC :


  1. Need a Global Interfaces with High Utilization view (above 80%) - Global Top 10 interfaces doesn't fit the need.
  2. Need a Global Events summary with options like day, 7 days, etc like Orion
  3. Have said this in other posts but we need EOC to really pull maps from Orion instead of having to import them every time there is a change.  The maps should be updated on the Orion servers and EOC should pull them in automatically.

Issues :

  1. I'm not sure about everyone else but the whole filter nodes using sql in EOC and Orion just isn't easy to use or works 100%.  I'm using Node.Vendor = 'Cisco' OR Node.Vendor = 'Juniper*' OR Node.Vendor = 'NetScaler' to only show network devices and this works for node status but doesn't work for events.  I also have Riverbed devices that won't sure up using the above syntax even when a system is down.  Can you just switch the view to use check boxes for vendors, etc for EOC and Orion?
  2. Global Node Status is showing yellow for one Orion poller yet all the nodes underneath it are green.


  • Re: EOC - Feature Requests/Issues

    Hi Bryan--

    I'll mark this for the PM. Thanks for the detailed feature request description.


  • Re: EOC - Feature Requests/Issues

    Hi Bryan - I entered all your feature requests - well - they were all already in the system so I incremented them all by one more request. They are all good ideas with high demand, so hopefully we can get them in soon. On the issues you're having - could you open a support ticket so we can track them and correlate them with any other problems users might be having? 

    Thank you for the input. 


  • Re: EOC - Feature Requests/Issues

    Unmanaged Applications or components of an application regardless if up or down displays as down in EOC maps.

    Additionally, unmanaged applications in the Application Health Overview window, shows in the right that the application is in an "Other" state; however below the pie chart, the unmanaged app is "Unknown"


    Finally, an application that is in a warning or critical state displays as either "in testing" or "dormant" in the EOC map.