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<CustomPollers>
<CustomPoller UniqueName="Chassis_Serial_Number" Description="The serial number of the chassis. This MIB object will return the chassis serial number for any chassis that either a numeric or an alphanumeric serial number is being used." OID="1.3.6.1.4.1.9.5.1.2.19" MIB="CISCO-STACK-MIB:chassisSerialNumberString" SNMPGetType="GetNext" NetObjectPrefix="N" GroupName="Cisco" PollerType="S" Parser="Text" IncludeHistory="False" Unit="" TimeUnitId="0" TimeUnitQuantity="1" DefaultDisplayTimeUnitId="0"/>
<CustomPoller UniqueName="Cisco_Serial_Number" Description="The vendor-specific serial number string for the physical entity. The preferred value is the serial number string actually printed on the component itself (if present). On the first instantiation of an physical entity , the value of entPhysicalSerialNum associated with that entity is set to the correct vendor-assigned serial number , if this information is available to the agent. If a serial number is unknown or non-existent , the entPhysicalSerialNum will be set to a zero-length string instead. Note that implementations which can correctly identify the serial numbers of all installed physical entities do not need to provide write access to the entPhysicalSerialNum object. Agents which cannot provide non-volatile storage for the entPhysicalSerialNum strings are not required to implement write access for this object. Not every physical component will have a serial number , or even need one. Physical entities for which the associated value of the entPhysicalIsFRU ob" OID="1.3.6.1.2.1.47.1.1.1.1.11" MIB="ENTITY-MIB:entPhysicalSerialNum" SNMPGetType="GetNext" NetObjectPrefix="N" GroupName="Cisco" PollerType="S" Parser="None" IncludeHistory="False" Unit="" TimeUnitId="0" TimeUnitQuantity="1" DefaultDisplayTimeUnitId="0"/>
</CustomPollers>
I am new to Orion, coming from a Nagios background. I have read through the Solarwinds help but I am struggling with this. I have just grabbed the OID out of the MIB to display the serial and would like to add it for all my Cisco devices in Solarwinds. I have created a customer poller and successfully tested it. I have set the MIB value to "Raw Value" and the Type to "Text". I have enabled it and assigned it to a test device. I can not see the value of this poller when I do a "Node Details" or "List Resources" in System Manager?
What am I doing wrong? Am I looking for the information in the wrong area?
Thanks in advance!
I am assuming that this only works for devices where the serial # is not specific to the chassis? In other words a lot of Cisco router / switches do not have the chassis serial number encoded anywhere on the device so there is nothing to read electronically just the sticker on the device.
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