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| Member Since: | Jul 8, 2008 |
| Last Logged In: | Jan 23, 2011 1:59 PM |
| Location: | Leatherhead, Surrey |
| Biography: | Service Desk Manager Cisilion: Dedicated Technical Manager responsible for all aspects of our customer's managed services. Our catalogue covers the full spectrum of Cisco products from Wireless, Security to UC. Single point of management escalation. Manage and maintain SLAs for the clients and provide the management guidance for support services I am the SolarWinds Product Manager for Cisilion Specialties IT Services Management Network Management Managing UC in multi-tenant environment ITIL implementation in the real world Troubleshooting methodologies Past: GPRS Provisioning Manager at O2UK IP Engineer at MCI Worldcom / Verizon Business |
| LinkedIn Address: | http://www.linkedin.com/profile?viewProfile=&key=19068589&locale=en_US&trk=tab_pro |
