Have you set any thresholds in the thresholds configuration page? Are you getting data, but just not seeing a colored status indicator? The thresholds are used for determining the status of the array, but if you are not getting any data, then that may be a separate issue. If you have a screencap, that may help to debug, too.
I hadn't set any thresholds, but just tried that with no success.
I'm not getting any data and just a shallow window with a white dot.
If I set a bogus IP address I get a slightly larger window with a red dot and 'Unable to connect to array' as a message.
Changing back to the either controllers IP address and the red dot and message remain.
Toally exiting and re-running the app gets me the red dot back.
It looked like this (pre-red dot):
now it looks like this:
So I guess that's progress!
I wasn't but I am now. No difference. Same to my 4100.
I can telnet to port 2463 on all three controllers and connect, but nothing I type appears to do anything. rlogin is disabled and putty appears to be rejected when I try that.
No firewall anywhere.
DS4300 Firmware version: 06.60.08.00
DS4100 Firmware version: 06.12.56.00