We are pleased to announce the general availability of SolarWinds Web Help Desk v12. This release contains the following product improvements and new features:

 

  • Improved LDAP Directory and Active Directory auto-discovery
  • Native Asset Discovery (using WMI)
  • Native integration of Asset Database with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM) and Server and Application Monitor asset databases (SAM)
  • Native integration with Alerts from SolarWinds NPM, NCM and SAM
  • New Getting Started wizard
  • Automatic setup of WHD database in the wizard
  • Support for Windows 2012, Windows 8 (only for evaluation version of WHD)
  • Support for MS SQL 2012, support for embedded PostgreSQL database
  • Migration utility from Frontbase to PostgreSQL

 

For details on these features please visit previous announcement about Release Candidate on Product Blog.

 

You can view the full set of release notes, including problems fixed here.

 

 

Download Web Help Desk now and have fun!