Please allow the creation of custom reports.
Please can it be made possible to pull the IP address of an entity through into something like a custom webhook / Teams notification or Email. At the moment it doesn't seem to be easily accessible. I would imagine it to look something like the below: {{#entities}}{{ipaddress}}{{/entities}}
We’re excited to announce SolarWinds® Web Help Desk® (WHD™) 2026.2 is now generally available on the SolarWinds website and through your Customer Portal. This release represents a major transformation of WHD, bringing a modern, intuitive experience while addressing long-standing technical limitations. It’s more than a…
Overview When working with the DisplayBuffer, I frequently need to copy message content for use elsewhere. Currently, the process for selecting and copying text is difficult and leads to a frustrating user experience. Current Behavior Clicking and dragging allows me to begin selecting text within a message. However, when I…
The Problem: Node‑Level Health Isn’t Enough For modular Cisco platforms—Catalyst chassis, Nexus spines and leafs, big ISR/ASR routers—most of the real risk lives at the FRU (Field Replaceable Unit) level: Power supplies going in and out of service Fan trays limping along in warning state Line cards bouncing or failing…
Hello Guys, a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } I am currently exploring options to implement WAN link monitoring using Performance SLA (IPSLA-based monitoring) in SolarWinds. Has anyone in the community set up a similar solution for…
I'm creating an automation for adding nodes using direct REST API calls, and it seems that sysname and caption don't appear unless I poll and rediscover. My issue is that PollNow and RediscoverNow API don't seem to be working, while from GUI it the pool now and rediscover button work immediately. Could it be that i need…
Hi I have a question regarding SWO SaaS email alerts. I enabled APM monitoring on my company's Internet Banking web application. This monitoring is great, but I want to do more. When I configured the email alert I managed to include the transaction name in email alerts by grouping the alert data by sw.transaction. I…
We have transitioned to using Meraki devices at the edge of most remote sites so that the Merakis can handle redundancy (internet with cell backup), but now I've lost the L3 capability there as the router is no longer inline. Anyone found any way to work around this, or is UDT just becoming an unused product?
Hi everyone, I am looking for some community guidance and shared experiences regarding monitoring a NetApp MetroCluster setup using SolarWinds Storage Resource Monitor (SRM). We want to ensure we have robust visibility into the MetroCluster connection status and replication health between the nodes/sites. Ideally, we need…
It would be great to see the status of the install on the centralised update screen rather than delving into the Logs files.
We have 6 priorities defined. We would like to have the ability to select which of the priorities are available for each request type when an end user creates a ticket. We receive far too many tickets with "Critical Issue - Immediate action required" for unimportant requests. Adding someone to a distribution group is not…
Currently only creators of views can edit them. If someone shares a view to me, and they are admin, and I'm admin, I can't edit the view. I want an option for sharing views with and without edit sharing permissions.
SolarWinds Service Desk already appears to provide a Microsoft Teams client integration, and the documentation says users can log in, create tickets, view tickets, see ticket details, add comments, resolve tickets, and use live chat with an agent from within Teams. The documentation also states that tickets created through…
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